Medical Care Alert
4.8 From 1 to 5
1593 Reviews
Overall Ratings
5 Stars
1373
4 Stars
180
3 Stars
18
2 Stars
7
1 Star
15
  • 1593 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Mar 19, 2019
Medical Care Alert is easy to work with, they get their equipment to you fast and they make it very easy to get everything set up in the home.
Mar 19, 2019
I found the service to be operationally good. If I did something to initiate a call I received a response with minutes. My criticism is two fold. First the annual cost is very expensive. Second, MCA has failed to keep up with technology. My i-phone 4 has made my MCA service obsolete. The watch with wi-fi and cell service does more at a lessor cost without a distance limitation of 400 feet from the base unit. For somebody home bound and not technology proficient the MCA program has merit. Al Voegele
Mar 19, 2019
The only problem I have is that it takes a little bit of time for them to answer the call
It's a very easy system to set up no landline needed can move it if you have to anywhere in your home
Mar 15, 2019
I called to check my device. The staff was quick and efficient.
Mar 14, 2019
Unit doesn't work at my house.
Mar 14, 2019
never
Mar 13, 2019
The new one seems to work great. The one I sent back was terrabily weak , I could not hear it well even up to my ear. Remember I do not wear my hearing aids to bed.
Paul C
Mar 13, 2019
Excellent service
Mar 13, 2019
So far so good.
Mar 12, 2019
Thank goodness I have Medi Alert! I have fallen very often and they are right there on the microphone. The service is outstanding and everyone is so nice! It gives me such piece of mind to always have it. Especially since I added the “fall” feature. It works every time.
Mar 12, 2019
GREAT
Mar 12, 2019
It was very easy to set up?and everything. Didn't need too much help
Mar 08, 2019
This was not for me: Set it off 2 times. Can no longer afford it (now on fixed income). I never checked in ! I gave two stars mainly for myself. All personal were great ! My pc had recommended it after I shared I had fallen but took time and got up by myself. I was so proud ! I am a very stubborn individual and believe i will be okay !!

Thanks to the team !

Ann
Mar 06, 2019
It was a false alarm, but answered promptly. :)
Jan 23, 2019
We were able to cancel and received a refund after this client's death. Thank you.
Jan 18, 2019
WONDERFUL RESPONSE FROM YOUR STAFF!
Jan 17, 2019
Immediate response. B
Not an emergency. Feel secure with the device
Jan 17, 2019
Everything as promised great company thank you
Jan 16, 2019
great experience
Jan 16, 2019
Very nice
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you! Learn more about our affordable medical alert systems today at 1-855-272-1010
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680

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