Medical Care Alert
4.8 From 1 to 5
1607 Reviews
Overall Ratings
5 Stars
1383
4 Stars
182
3 Stars
18
2 Stars
8
1 Star
16
  • 1607 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Apr 28, 2019
You were VERY responsive and helpful and especially understanding when talking with my 94 year old dad. Him wearing your fall button allows me to sleep at night. Thank you.
Apr 23, 2019
I received a phone call that Medical Alert got a message of a battery problem with my system. It was explained to me the step to correct the problem. I a few days I received my new bracelet and necklace. I followed the simple instructions which I performed and was back to normal.

Very pleased with my Medical Care Alert system.
Apr 23, 2019
you didn't ask me if I want to renew, then you charged my credit card without my knowledge also increased price didn't let me know.
Apr 15, 2019
I am pleased with the operation of this system. It is not difficult to handle. The services received have been outstanding also. The staff is always courteous and helpful with any concern. I have no complaint.
Apr 15, 2019
Told me they would send instructions on what to do with the equipment. It was very informative, step by step which helped tremendously. Unable to find original box but packed everything in a regular box which worked. Only had 2?weeks from time if call which I felt was tight due to everything going on in our lives.
Apr 14, 2019
Person we spoke with was difficult to understand. When asked who monitoring company was, they did not know.
Apr 12, 2019
Everyone was very helpful and I liked your program but decided I wasn’t ready for it yet
Apr 08, 2019
I had an excellent experience. The person I talked with knew the product and gave me answers to all my questions. I felt like you had the services I wanted and Deb was able to explain them in detail.
I already recommended you and the Margaret is now wearing your product.
Apr 04, 2019
Grant was very helpful in setting up this device,,,,,
Mar 29, 2019
Very helpful. Knew all the answers to my questions
Mar 26, 2019
I like it but I'm a little confused with having to have two separate buttons, one for house and one when I travel or just go down the block. Also having to test them once a week is a little trying.
Mar 26, 2019
Excellent service
Mar 25, 2019
Product enhanced our sense of safety. We liked that we could use it in our Minnesota home but then also take it for use for 3 months in Florida.
Mar 24, 2019
We help my mother set up her system and it was very easy and everyone was friendly. So far she hasn’t had to use it but she likes the ability to talk into her pendant and go outside knowing she can easily ask for help if needed.
Mar 19, 2019
Medical Care Alert is easy to work with, they get their equipment to you fast and they make it very easy to get everything set up in the home.
Mar 19, 2019
I found the service to be operationally good. If I did something to initiate a call I received a response with minutes. My criticism is two fold. First the annual cost is very expensive. Second, MCA has failed to keep up with technology. My i-phone 4 has made my MCA service obsolete. The watch with wi-fi and cell service does more at a lessor cost without a distance limitation of 400 feet from the base unit. For somebody home bound and not technology proficient the MCA program has merit. Al Voegele
Mar 19, 2019
The only problem I have is that it takes a little bit of time for them to answer the call
It's a very easy system to set up no landline needed can move it if you have to anywhere in your home
Mar 15, 2019
I called to check my device. The staff was quick and efficient.
Mar 14, 2019
Unit doesn't work at my house.
Mar 14, 2019
never
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you! Learn more about our affordable medical alert systems today at 1-855-272-1010
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680

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