Medical Care Alert
4.8 From 1 to 5
1477 Reviews
Overall Ratings
5 Stars
1281
4 Stars
171
3 Stars
14
2 Stars
4
1 Star
7
  • 1477 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Jul 18, 2018
I am now in assisted Living, But it save me many times! Thank you for your service. I have turned my med alert back in.
Jul 17, 2018
Very good help with setup issues and finances. Very clear and friendly.
Jul 17, 2018
The person I talked to was very helpful, the button was for my sister.
Jul 14, 2018
New pouch-style carrier is far superior to the others you have provided.
Jul 13, 2018
It was just a change of charge card information.
Jun 28, 2018
Thank you for "being there" 24/7! You gring comfort and safety! You may think these long empty shifts are thankless - they are not! Thank you!!!
Jun 28, 2018
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Jun 22, 2018
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Jun 22, 2018
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Jun 11, 2018
I like knowing my mother can get help in an emergency. What we do not like is the live test procedure. We have a very difficult time hearing the operator (and there is nothing wrong with my hearing). In addition, the live test procedure is different every time we call so we never know what we will get.
Jun 11, 2018
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Jun 11, 2018
“I like knowing my mother can get help in an emergency. What we do not like is the live test procedure. We have a very difficult time hearing the operator (and there is nothing wrong with my hearing). In addition, the live test procedure is different every time we call so we never know what we will get.”
Jun 08, 2018
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Jun 04, 2018
Equipment return is a nightmare. I returned as instructed and heard nothing until a mysterious charge my credit card. They claimed I altered the equipment and did not even return the pro-rated fee, but charged me $60 for a pendant. Beware!!!!!!
Medical Care Alert Logo
Response from Medical Care Alert
Jun 27, 2018
Unfortunately, our client returned their system with damage to the console and several components. We try to work with our clients, and did not charge for a full system replacement fee.
Jun 03, 2018
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May 30, 2018
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May 29, 2018
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May 24, 2018
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May 23, 2018
It's working well except when the operater doesn't hang up and then your phone is off the hook and we didn't know how to hang it up and it was making a loud noise. But we talk to someone after the phone finally disconnected and know how to hangup it if that happen again
May 07, 2018
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About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you! Learn more about our affordable medical alert systems today at 1-855-272-1010
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
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