Medical Care Alert
4.8 From 1 to 5
1892 Reviews
Overall Ratings
5 Stars
1601
4 Stars
212
3 Stars
34
2 Stars
9
1 Star
36
  • 1892 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
May 12, 2021
Very personal, friendly and answered all my question.
May 11, 2021
Signing up was so easy. We received & installed within a week. Hopefully we will not use your service but we now have peace of mind. That’s more than worth the yearly cost.
May 07, 2021
Very friendly person helped me pay my bill with credit card! Thanks, Ginger
May 06, 2021
your customer service was very good, thank you
Apr 26, 2021
Bryan was very friendly and helpful answering all of my questions He was not pushy and gave us time to consider our purchase. I appreciate his time and I appreciate this product! The video and instructions were thorough and easy to understand. My 85 year old mother was able to set up the Ultra device by herself. Thank you Medical Care Alert!
Apr 14, 2021
We're very happy with the level of service we received.
Apr 11, 2021
My questions are always answered in a very informative manner.
Apr 08, 2021
My situation was handled in good time.
Apr 05, 2021
Customer service is excellent. All the people I’ve spoken with seem to truly care about providing the best service possible.
Apr 01, 2021
My father seems to be happy with the Medical Alert . A true comfort with him . Thank you
Mar 28, 2021
Everyone we have talked to has been so helpful. The only negative was the amount of errors in the information that was recorded, especially in the home phone number.
Getting issues resolved however was very easy.
Mar 18, 2021
The staff was very helpful in helping my granddaughter get this unit set up for us.
Mar 14, 2021
So far my experience has been great!
Mar 13, 2021
Very knowledgeable and professional staff
Feb 26, 2021
Positive experience
Feb 26, 2021
I have been feeling very safe with my med alert. I wear it morning to night and the few timesI have had to use it, the response was immediate. I am telling evey one I know and all my doctors that this is the best.
Thank you. Carol dietrick
Feb 24, 2021
Awesome all around
Feb 24, 2021
Kept getting low battery messages, called and they are sending new unit to replace.
Feb 24, 2021
Your customer support is always outstanding!
Feb 19, 2021
Very helpful in talking me through set up, sent out a part that needed replacement, and when I called to order, rep was very helpful in guiding me in the right system I needed.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you! Learn more about our affordable medical alert systems today at 1-855-272-1010
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM

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