Medical Care Alert
4.8 From 1 to 5
1530 Reviews
Overall Ratings
5 Stars
1322
4 Stars
174
3 Stars
17
2 Stars
6
1 Star
11
  • 1530 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Sep 21, 2018
A five . I am pleased so far
Sep 21, 2018
n/c
Sep 19, 2018
Excellent assistance
Sep 18, 2018
Very good customer service. Thanks for your help
Sep 17, 2018
Thank you for being we we needed you.
Sep 17, 2018
As always your staff is prompt and attentive to our requests. Replacing his charging station was delivered quickly.
Sep 16, 2018
I had a marvelous experience with the Medical Care Alert customer service personnel. Easy to talk to and understand. All questions and concerns were answered and I feel my mother is in good hands with your company!
Sep 14, 2018
I am well pleased with the service and problems are quickly solved
Sep 14, 2018
I had a very good experience. They sent me new batteries with the instructions of how to replace them and an envelope to send the used ones back. Thank you.
Sep 12, 2018
I was very pleased with the response from customer service when I called. I understood the first time I called when they wanted me to see if my problem continued and when I called back and told them that it did happen again, the person I immediately placed an order for a replacement unit which arrived in 2 days and has been working fine.
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Response from Medical Care Alert
Sep 12, 2018
Thanks for your feedback - we are so glad it's working out well for you! Please call us any time when you have questions or need help - we really appreciate you!!
Sep 12, 2018
Very easy to work with and good customer service!
Sep 07, 2018
Great
Sep 07, 2018
Everyone was very helpful
Sep 07, 2018
Great customer service could not have had a better experience they do a great job
Sep 04, 2018
Excellence. In clarity & communication.
Sep 03, 2018
Very pleased
Sep 02, 2018
The Medical Alert team is spectacular!! They are organized and always ready to help.
Sep 02, 2018
nothing to write yet
Aug 31, 2018
My experience with Medical Alert has been very good. I spoke with a very knowledgeable person and my equipment was delivered as they said. I am very pleased.
Aug 30, 2018
It was just a test call but it seemed to take a long time
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Response from Medical Care Alert
Aug 30, 2018
Thanks for your feedback! Test calls can take a little longer, as they are prioritized lower so we don't tie up the emergency response agents. In an actual emergency your call with have top priority and be connected to an agent very quickly. Thanks!
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you! Learn more about our affordable medical alert systems today at 1-855-272-1010
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680

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