Marine Deals
4.6 From 1 to 5
1011 Reviews
Overall Ratings
5 Stars
820
4 Stars
102
3 Stars
34
2 Stars
14
1 Star
41
  • 1011 Reviews
  • 10 / 10 Recommend
  • 9.29 / 10 TrustScore
Jul 22, 2016
The real deals.
Jul 18, 2016
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Jul 14, 2016
Why would you buy from anywhere else?
Jul 09, 2016
I would rate them 0stars but that isn't and option 1 is as low as it goes... First of all forgot to send half the order, from what I can only guess to be related to special needs. Then after a week of emails and calls trying to sort this issue out they finally dispatched the 2nd half of my order... to the wrong address, which I can only assume to be a major malfunction of basic intelligence... Nothing but headaches from this place and I will never purchase from them again, I highly recommend discount fishing supplies in gizzy if anyone interested in quality service for the same price and gear.
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Response from Marine Deals
Jul 13, 2016
Hi Ozz, thanks for your review - not sure about your plug for our competitor though :-(. I'm sorry we missed half your order, when we shipped the remainder of your order, our team member who placed the order used your account address and not your recent order address which is our error and we've taken steps to ensure our system uses the most recent order address by default. We're sorry you refused our gift voucher which we offered to you when we called you.
Jul 05, 2016
Ordered a reel at 4:30 Monday and it was on my doorstep in New Plymouth at 10:30 the next day!! Fantastic service
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Response from Marine Deals
Jul 13, 2016
Awesome, great to hear!
Jul 05, 2016
Really great to deal with ordered online best service ever look forward to buying there again thanks heaps
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Response from Marine Deals
Jul 13, 2016
Thanks Selena!
Jun 20, 2016
I have purchased stainless steel underwater lights for a launch. Shortly after their installation the lights failed.
I was told by marine deals the product failed because the back plates were loose from factory. Their answer to me was, I had to do the quality control, remedy the poor quality workmanship before installing them. This is pathetic! Not only I was sold faulty lights but have now to bear the cost of having to haul out the boat and get them replaced. Be aware of product quality. Cheapest not always best.
Jun 13, 2016
Awesome customer service very nice to see in this day and age
Jun 10, 2016
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Apr 23, 2016
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Mar 18, 2016
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Mar 14, 2016
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Response from Marine Deals
Mar 14, 2016
Thank you Ricky!
Jan 04, 2016
Awesome shop. Great deals, wide range of products. Staff is very friendly and helpful.
Dec 24, 2015
I love this place and the people who work there. They have been the most helpful and honest guys to deal with who will go out of their way to help and spend extra time doing what they don't have to do - like showing me how to tie a particular type of knot. I have been buying on and off online for a couple of years and went a few days ago to get my Christmas present. They were frantically busy but still put the braid on my new rod, and tied the knot. Thanks Alex and Stewart.
I hope you guys have a fantastic Christmas and manage to get a break somewhere.
See you in 2016, after I have caught the big one on my new soft bait rod!
Dec 24, 2015
Ordered my stuff on the 23rd of December. Two seperate orders. Both packages arrived at my door in Hamilton on the 24th! And better prices than anywhere else I checked.
Dec 02, 2015
Stuart and Alex and the team at Marine Deals are pure awesome when it comes to fishing and boating advice. They taught me nearly everything I know, thanks guys!
Nov 15, 2015
Pretty easy place to order from. Can be annoying that some discontinued items are still listed as available, but a refund / store credit is generally processed pretty quickly. Shipping is very fast too, often next day.
Nov 13, 2015
I was a first time purchaser from Marine Deals and the last. The item i purchased was a rash shirt which was completely the wrong size even though it stated the size it was meant to be. Although the delivery of the item was quick dealing with this company for a refund was lengthy and frustrating. In the end I did get most of my money back less postage which should have been refunded as well.
All and all a bad experience and will never purchase any other items form them again.
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Response from Marine Deals
Nov 17, 2015
Hi Belinda, thanks for your review. We've taken your comments as an opportunity to review our processes with our support team. This was a human error on our part so we're glad you've accepted a voucher as a token of our sincerest apologies.
Nov 12, 2015
Purchased a Powertech portable cooler & warmer yesterday afternoon and I've received it this morning.
Really impressed and thank you!
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Response from Marine Deals
Nov 17, 2015
thanks for the feedback!
Nov 07, 2015
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About Marine Deals
Fishing, Boating, Diving, Watersports…it's all about getting you awesome Marine Deals. We're dedicated to giving you the opportunity to buy marine and fishing equipment at the lowest prices you will find! We launched in October 2009 and have grown from a small company working out of our garage to become New Zealand's most popular online marine retailer. In 2013 we were stoked to find out we'd won 12th place in the Deloittes Fast 50 NZ's Fastest Growing Companies.
Marine Deals is a Verified Merchant
Questions? Contact Us
support@marine-deals.co.nz
09 281 3150
8am to 5pm

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