659
Reviews
Reviews
659
Recommend
9 / 10
TrustScore
9.09 / 10
Bruce W
Verified Buyer
Riley was very helpful with me ordering my new bikes
Peter H
Verified Buyer
Firmware upgrade for 850C display fixed issue with Bike not working. M2S tech support was great!
Thanks guys
Pete Herndon
Thanks guys
Pete Herndon
timothy k
Verified Buyer
Great
Alexander E
Verified Buyer
I had good communications with them. Delivered bike had issue, and M2S Bike were very cooperative to solve the issue. In general, I have quite positive experience with M2S.
#22898052366476
Verified Buyer
Very knowledgeable and helpful and I was on and off the phone with all my questions answered very quickly.
Dan R
Verified Buyer
Easy on line order and the shipment arrived quickly.
Steven F
Verified Buyer
it was great but i think i got the wrong size tires, my bike has the 3's and i meant to get the 4.5's
MONTY S
Verified Buyer
Quick and repon
Patrick N
Verified Buyer
Responsive and helpful peeps
Dan M
Verified Buyer
Very helpful with knowledgeable staff. Had questions after arrival and assembly, one call answered them all. One of the rides I have gone on so far, 15 miles of ice, snow and mud, no problem. I've only charged the battery once in 50 miles. Still fully charged! good staying capacity.
Jim W
Verified Buyer
These guys are spot on for customer service and follow through 👍
gerritt s
Verified Buyer
Shopping was great I researched alot on m2s including reviews that are negative. The positives outweighs a few bad reviews I think. Thus far customer service has returned all my emails and the sales process went great. Website is very detailed and a wealth of information. Shipping by freight company made for convenience they were great and followed up, driver was extra helpful. I'm have a few fit issues but customer service seems to be able to diagnose my concerns 2000 miles away I thought my brakes were damaged in shipping, but maybe I need to reset the brake pistons as a customer service rep emailed to me including photos ( very helpful) and throttle concern. But must say support has been great. I will definitely recommend to friends
Christopher E
Verified Buyer
Staff is always professional and knowledgeable about their products but most importantly follow through with after sales support. I rarely leave reviews but would always recommend m2s bikes!
Rick M
Verified Buyer
I bought a bike on a Monday road it for a week , I’m from out of state . I went by on the next Monday with a couple of concerns and was going to buy my wife 1 , after I got treated very poorly and my concerns were not handled I just left
Frank Y
Verified Buyer
Great!!! I was able to received a promotional offer that I've been pondering on for couple of years before I've finally made the purchase.
Helen J
Verified Buyer
i had not problems
Zachary R
Verified Buyer
Excellent service!
Clint Z
Verified Buyer
Great customer service
Matt G
Verified Buyer
I purchased a bike the first week of August bc the site said it would ship within about 30 days and I planned to take it on a hunt in late september. It ended up taking over 2 months and I couldnt take the bike on the hunt (I would have purchased elsewhere). Then when installing the bike rack, two of the pre-drilled holes on the bike frame were out of spec or stripped and the rack is useless unless i spend the time to re-engineer it (time I dont have right now). For a $4k+ bike, I expect better quality control. Last complaint but not a huge issue was that there wasn't a single piece of instruction that came in the package. I had to reach out to find out installation videos are given via a link to their website. I'd recommend they put in a paper that says "all instructions are found here". Nice people working there, just need some better systems in place.
Kimberly C
Verified Buyer
Quick response time in returning my call and they were very helpful. They got my replacement part to me extremely quickly!
About Mountains To Sea Sports
Mountains to Sea Sports designs and develops premium electric bikes and sells them direct to consumer through our online store at ride.m2sbikes.com.
Visit Website
Mountains To Sea Sports is a Verified Merchant
Top Rated Products
|
All Terrain HT |
|
|
All Terrain FS |
|
|
All Terrain Stealth HT |
|
Facebook
RaveCapture Commitment
RaveCapture is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.
The RaveCapture Triple Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
