Mar 05, 2019
Always great customer service!
Mar 01, 2019
I absolutely love these hair extensions! It's been about a month now and the hair continues to be soft and healthy. Thank you Locks and Bonds.
Feb 20, 2019
Love them so much!! And shipping was much faster than I thought I’d be
Feb 19, 2019
Very quick shipping! The double sided tapes are great! These will be the only tapes I use from now on!
Feb 12, 2019
I have ordered both the tape-ins and the custom weft. Both are AMAZING, and shipping was fast and just as promised!! Love this hair and this company!
Jan 29, 2019
This is simply the highest quality Remi virgin hair available anywhere. It's easy to "install" and easy to maintain. My hair looks natural and gorgeous. I ordered a 22" tri-color blonde blend and a golden blonde. No one knows they are not my own. I simply love this hair !!!
Jan 14, 2019
In the last 6 years or so of purchasing my hair from y'all i have only had 1 issue. It was with the hair itself, it was just a bad batch of bonds. These things happen and its totally understandable. Y'all replaced the hair in a matter of days and the customer service was outstanding. I will be a forever customer. Thank y'all so very much. And my new hair is amazing as always.
Jan 13, 2019
I have had so many problems with your website. I made a purchase in December and couldn’t use my 5% off coupon because it kept saying I wasn’t signed in. I got my purchase and the color was way off from the picture. So I had to come back and buy more of a different color and again it wouldn’t let me sign in. After four attempts, I was able to sign in and use my coupon. It either said “invalid email” or it would look like I had signed in but then tell me I wasn’t when I tried to use the coupon. I bought your brand because it came highly recommended by my hairstylist but between the bad color and the website difficulties, I won’t be buying again.
Response from Locks & Bonds
Jan 14, 2019
Hi Christina, We are so sorry you had a hard time with our website! We try very hard to make it easy to use. We can’t say what happened when you tried to log in. Do you have more than one account with 2 emails? We have looked to see if you sent us an email for help, but do not see one. We are ALWAYS here to help ASAP. Color can look different according to the monitor and lighting. We take all our photos in north facing daylight and no flash. Lighting will have a big impact on hair color! Also, we accept returns and exchanges if the color is wrong. And, we also have an “on loan” lending program for our color ring to ensure you get the right color. We are so sorry you did not email us as we could have helped. Our email is email@example.com or firstname.lastname@example.org and can be found on our contact page. PS: We see you have it installed already. You can color the hair to match yours! Just do a strand test first on wet hair, as extensions take on color faster and often darker.
Jan 08, 2019
Arrived fast and in GREAT condition
Jan 07, 2019
Jan 06, 2019
i am so impressed with the quality and color , looks much better than the website
Jan 02, 2019
Unfortunately I had to Return my Extensions as I choose the wrong color. But it was very easy and customerservice was great.
Dec 30, 2018
Dec 29, 2018
love my purchase - have already recommended your products to a few friends I work with.
Dec 25, 2018
The best customer service and a great product!
Dec 21, 2018
excellent quality, soft and shiny, I am so impressed..... thank you L & B
Dec 19, 2018
Love the hair. Always seem to be out of colors i need but it’s worth the wait.
Dec 18, 2018
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