Locks & Bonds
4.8 From 1 to 5
91 Reviews
Overall Ratings
5 Stars
82
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
1
  • 91 Reviews
  • 9 / 10 Recommend
  • 9.6 / 10 TrustScore
May 20, 2018
As for the quality of hair and communication with the company, 5 stars all day! The only reason I gave it 4 stars is because I wish the clips were less bulky, definitely not complaining, I will continue to order from this company, just something I wish was different. Thanks Locks & Bonds, your hair is amazing!
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Response from Locks & Bonds
May 21, 2018
Thank you so much Kennedy for your great review! We are so glad and happy that you like our hair! About the clips: We have been using the same ones for almost 10 years and have tested all clips on the market before we chose these small silicone clips. Even though they are the smallest silicone clips available they have the strongest hold! They are very discreet and small. However the clip-ins have 200 grams of hair(!) and are double wafted - which means 4 layers of single weft, so perhaps that is what is causing it? But they should not be more bulky than other extensions at all! If you have the time, we would so much appreciate an email if you could let us know more about the bulkiness and we will get right back to you! Our email is locksandbonds@gmail.com Thank you again Kennedy! 🌹
May 17, 2018
Have ordered several times now. I will never buy my hair anywhere else! The quality of the hair is amazing. It’s fairly priced and shipping is super fast. Love locks and bonds!
May 12, 2018
Great quality, always reliable, fast shipping
May 10, 2018
Beautiful new color
May 10, 2018
Great quality hair, very soft! Love it
May 08, 2018
The customer service is excellent. Like, you actually get in touch with someone when you call and my questions that I emailed were answered within a day. I also received emails as to when the hair was shipped and a tracking number. The hair is beatiful and thick😍 I got mine with roots and they matched very well. This is high quality hair and I would default order again.
May 03, 2018
Very easy to shop in this website. The quality of the hair is amazing.
Apr 13, 2018
Quick respons and excellent hair.
Apr 11, 2018
I LOVE the quality of the virgin extensions. I had a custom blend of #8/#33 & it turned out perfect! The customer service was beyond helpful. I have used many hair shops & this will now be my new forever store. Thank you for the great quality & prices!
Apr 11, 2018
Best quality hair at the very best price. Have been using Locks and Bonds for years and would never go anywhere else.Super fast shipping and excellent customer service! Thank you Locks and Bonds!!!
Apr 11, 2018
what a caring group of customer care reps. The product quality is amazing! I brought them into my salon to have them put in and the stylist said, "where did you get such amazing hair??" great job!
Apr 09, 2018
Lots of choices of colors and tones. Fast delivery and quality hair
Apr 06, 2018
I love this hair!!!
Apr 06, 2018
I left an email and no one responded. In my order I had different amounts of hair to each "bundle". I thought there was always 50 strands to a bundle but some bundles I received as little as 42 strands! Why is this and why do you not return your emails? It is VERY hard to contact your company!!!! Very saddened....
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Response from Locks & Bonds
Apr 08, 2018
Hi Joyce! Thank you for posting a review of Locks & Bonds. It seems you are not receiving our emails! We answered your email on 3/1/18. We answered you only 17 minutes after you sent your email! It might be that our reply went into you spam folder if we are not in your contact list on your email account. We sent you a forward of the email we sent you on March 1 via email. If you do not see it, make sure to check your spam folder. On our product description, we write very large that all of our packs of hair have 40 grams of hair and 40 1 gram strands. If you received 42 strands, that is a bonus! Every company sells a different amount of hair per pack, some only sell 10 strand per pack and one always has to read the product description. We are super transparent in what we sell and have lots of info in the product description. Some might even say too much! We sell our I-tips in packs of 40 so that the client can mix and match colors to customize the install...and will not get stuck with too many strand of one color. We always answer our emails asap Mo-Fr 10-5 pm and half days on Saturday. If for some reason we do not answer during office hours because of a weekend, we will answer right away at the next opportunity! We take extreme care to answer every one and if you do not get an answer in a timely fashion, please write to us again as you email may not have gone through for some reason. Hope this helps and you can answer the email we just sent to you or contact us again at locksandbonds@gmail.com The L&B Team
Apr 02, 2018
Poor hair quality
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Response from Locks & Bonds
Apr 08, 2018
Hi Michelle, Thank you for your review! We are sorry that you did not like our hair! We do not have many customers that don’t, so we would like to know in more detail what went wrong. We have not received an email from you about an issue as we have checked our email database and do not see one. Please contact us at locksandbonds@gmail.com at your convenience and we will get right back to you! Thank you! The L&B Team
Mar 30, 2018
Love love love gorgeous hair just like my own hair. Top quality!!!!
Mar 30, 2018
Absolutely love them!!!
Mar 28, 2018
Great service!
Mar 23, 2018
I loved my hair thank you
Mar 23, 2018
The best in the industry. Beautiful high quality, premium hair, and amazing pricing. I wouldn't get my hair anywhere else for my pageant competitions, and in this case my wedding.
About Locks & Bonds
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