Laybrook
Health & Medical
4.7 From 1 to 5
357 Reviews
Overall Ratings
5 Stars
286
4 Stars
45
3 Stars
10
2 Stars
9
1 Star
7
  • 357 Reviews
  • 9 / 10 Recommend
  • 9.49 / 10 TrustScore
Oct 02, 2021
We went
Oct 02, 2021
My mother couldn’t be happier with the bed! Thank you for the care and consideration from start to finish, your service has been outstanding! I wouldn’t hesitate to recommend Laybrook to anyone.
Oct 01, 2021
My bed was chosen online, and a friendly phone call was followed up from Laybrook to go through my order and check l had everything l wanted, the bed arrived exactly as l has ordered and was delivered by a very professional gentleman who installed it into my room of choice, this was such an easy and professional process from start to finish, and by the way the bed is wonderful, l would highly recommend Laybrook to any of my friends and family
Oct 01, 2021
Purchased an adjustable bed, but accidentally ordered wrong size. This was corrected immediately without fuss by the nice lady on the phone. Paid for express delivefry but this ended up delayed but company were good enough to refund some of the express delivery fee. Very happy with bed. Great look and comfort, had to buy extra mattress retainers. All in all pleased.
Oct 01, 2021
THIS BED IS JUST PERFECT. I LOVE THE WAY MY LEGS ARE LIFTED SO COMFORTABLY. HEAD IS LFTED TO MAKE YOU FEEL REALLY COMFY TOO.
Oct 01, 2021
Purchased anew bed and mattress in February this year. Was not happy with the mattress as there was no support when siting on the sides. Found a mattress with good support in the Laybrook web site. Contacted Laybrook and agreed to purchase a new mattress. Staff very heplful
Sep 30, 2021
Laybrook engineer was brilliant, first class service , I would highly recommend laybrook to anyone who needs adjustable beds , 😊
Sep 30, 2021
Really helpful sales staff and very speedy delivery. Mattress is excellent quality and value for money.
Sep 30, 2021
great price husband realy pleased with his new bed
Sep 29, 2021
ordered a new adjustable bed with a mattress in early May, 2021.
I received the order on MAY 28, 2021. The delivery and set up (completed by the driver), was done quickly and efficiently.
Everyone, from the person I spoke to, when making enquiries regarding the type of mattress I needed, to placing the actual order, was very quick, efficient and all the staff very friendly.
I would recommend Laybrooks to anyone who is in the market for purchasing from them.
Thank you, Joanne, Donna and Debbie, for their help and assistance during my purchasing process, and the kind driver/delivery man, for his help too.
Sep 28, 2021
Frantastic quality bed it's so comfy I find I have to force myself to get out of bed of a morning, the customer service was also excellent and I felt very much a valued customer, I must mention Charlotte who was patient with me and lovely great customer service
Sep 28, 2021
Customer service was excellent the staff was lovely and helpful delivery was very good and on time the bed itself is very comfortable and I love the fact that the back is adjustable in all I’m very pleased with it and shall not hesitate to recommend Laybrook to anyone who needs an adjustable bed.
Sep 28, 2021
I have used Laybrook for some years noe. Their products are first class and their customer service is second to none.
Sep 27, 2021
Excellent. I was searching around for an electric bed for my elderly mother. Found the Laybrook site and had a look at the products available which could meet her requirements. I found something of interest. Phoned the company and spoke with Charlotte, she was extremely helpful and was able to offer help and guidance. Ended up ordering through her. I was able to throw questions and queries at her and she supplied the information I was seeking. We agreed a delivery date and the full purchase price was settled on the day. When the bed arrived our delivery and installation guy was superb, Henry his name. He was courteous, helpful and answered any questions directed at him. He gave the T & Cs as well as a full list of instructions of what and what not to do. Very impressed. The bed has eased my mothers problems with her sleeping. Good service all round
Sep 27, 2021
Mattress arrived very quickly and after a few nights became very comfortable Delivery man very courteous and explained all options Would recommend this company
Sep 27, 2021
The bed is excellent, the service was very good, and the delivery on time
Sep 24, 2021
excellent
Sep 24, 2021
Excellent work thanks
Sep 24, 2021
Helpful staff. Efficient delivery and explanation for operating the beds. No problem changing medium to soft mattress on one of the beds.
Sep 24, 2021
From start to finish, buying our bed at Laybrook has been fantastic. The 2 guys who delivered it, put it together and showed us what to do and what not to were really friendly and helpful. Everyone I spoke to to order the bed and who kept me updated on its progress we're also really friendly, helpful and happy to talk to you and even have a laugh...really can't recommend the company, the people who work there and the products enough...and no I'm not a member of staff, just a very grateful customer...thank you...🤗🛌
About Laybrook
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