460
Reviews
Reviews
460
Recommend
9 / 10
TrustScore
9.49 / 10
Mrs Margaret Ferrier
Verified Buyer
Ordered 2 single mattresses to replace on our electric bed, received phone call a few days later to say they were ready for shipping. Used courier company because we wanted them before Christmas and being in Scotland, it was too late in the year to use their own transportation which only delivers in Scotland a few times a month.
Mrs Josephine Rudge
Verified Buyer
We were really pleased with our purchase and the personal service on delivery was first class. This company was easy to contact and delivery was completed on the timescales promised.We were very pleased with all aspects with our dealings with this company.
Mrs Dorothy Goodwin
Verified Buyer
Good product, delivered on time and installed very efficiently!
Mrs Christine Capaldi
Verified Buyer
Great bed, has made such a difference to Hiatus Hernia. Customer services were always very helpful, bed delivered & set up without a hitch. Would recommend highly.
Mrs B Broadway
Verified Buyer
Excellent service from start to finish. The fitter was so accomodating and friendly. I was so glad I used Laybrook.
Mrs Farmer
Verified Buyer
came at the time and on the day set
Priscyl Hastings
Verified Buyer
Very nice and very comfy. A good bed in every way.
Susan Barber
Verified Buyer
We have been really pleased with the bed we purchased. The installation was particularly impressive and the quality versus the cost of the product combine to make it excellent value for money. Whilst the service and advice we received was excellent, if there is a downside it is the showroom which doesn’t give the best of impressions. However, this may be why the product is such good value for money. Nice to see it is manufactured in the UK and is high quality and a good price too.
Christine Halifax
Verified Buyer
When the bed eventually arrived., it was swiftly put together and was ready for use. Great. My one criticism is non communication from when the bed is ordered, to myself phoning after 10 days for an update. A quick email would have made all the difference.
Mrs Mavis Todd
Verified Buyer
comprehensive information. Speedy manufacture and installation.
Mrs Shirley Sacks
Verified Buyer
Excellent efficient and very helpful.
Mrs J Lenton
Verified Buyer
Excellent service from email queries to telephone order and delivery. Can not fault them.
Mr Robin Collett
Verified Buyer
Staff at Bicester were helpful and courteous, and the delivery was made on time. The bed was fitted without problems and instructions given.
A very good overall experience
A very good overall experience
Mr Richard Williams
Verified Buyer
Everything was excellent, the website, ordering, scheduling, delivery and the product. We are really happy.
Mrs Betty Cooper
Verified Buyer
The guy's were relay nice got the job done in no time only thing is i think the matresses are a bit small for the bed frame and they have forgotten to join the two basses together .the contacts at your side were very nice and helpful will tell you how likely i will recomend you if you sort things out at my end
Mrs Tessa Vernon
Verified Buyer
Your delivery driver was very helpful, not only with the installation of your product but also with the transfer of the patient from one bed to the new one. All members of your staff were very helpful with advice in helping me choose the right product. Other companies would do well to follow your example.
Mr & Mrs Gough
Verified Buyer
Good service and quality goods and very competent fitters.
Alison Cheyne
Verified Buyer
Very professional in all aspects from quotation to installation. The bed is of excellent quality and fitted to perfection. Nice to deal with people who knew exactly what we needed in a difficult family situation making a relative comfortable in bed. It is difficult dealing with Dementia at times but your company made the purchase an easy transformation from old to new
Mr & Mrs Crest
Verified Buyer
Very pleased with the bed and excellent work by your Engineers.
Ms Carole Mitchell
Verified Buyer
Excellent service. Delivery driver couldn’t have been better. Was a delay with order which we had to chase butdealt with promptly. Would recommend.
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