Laybrook Health & Medical
4.7 From 1 to 5
437 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Reviews 437
Recommend 9 / 10
TrustScore 9.49 / 10
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Mrs Simpson
Sep 15, 2023
Verified Buyer
Our Laybrook delivery team arrived on time and were very knowledgeable and capable in setting up the engineering of the bed. All the features were explained patiently and we feel very confident that it will be a good investment as it’s very comfortable and has a range of settings, making life easier for a disabled customer getting in and out of bed.
Mrs H Churchward, Ms P Cooke
Sep 15, 2023
Verified Buyer
Absolutely superb from the time of calling & enquiring to choosing the bed / updates on delivery time/ helpfulness of everyone & excellent service in installation The employees are a credit to themselves & the company
Mrs D Wilkes
Sep 13, 2023
Verified Buyer
Excellent product, that has helped with my wife's back condition, enabling her to get a decent night's sleep for the first time in months.

The service and experience given to us has been first class throughtout. The delivery staff had it all set up in no time at all, and gave a complete run through of all the controls.

I thoroughly recommend anyone considering an adjustable bed to buy from Laybrooks.
Ms K Marrek
Aug 27, 2023
Verified Buyer
Excellent service from ordering to delivery no long waits. Very helpful, particularly when there was an issue with my bed. The complete bed was changed, I am delighted with my bed and the service received.
Christine Curley
Aug 04, 2023
Verified Buyer
got my bed from Laybrook and the service from start to finish was brilliant they explained everything I needed to know the delivery men were so helpful and really couldn't fault this company at all even gave me a phone call a few months later to ask if I was OK and still satisfied with my purchase and my answer was nost certainly wouldn't hesitate to recommend this company
Mrs H Comer
Aug 03, 2023
Verified Buyer
Excellent product for the price, easy transaction, delivery and installation. The bed works just as needed.
The only negative is in the design whereby the mattress sits fully on top of the base with nothing to prevent it moving sideways - whereas a previous, much more pricey, brand of bed allowed a recessed mattress position kept in place by the bedframe. However, the problem arises more during bedmaking than in operation of the bed, so a fairly minor annoyance!
Mrs Kenney
Aug 01, 2023
Verified Buyer
We purchased a very nice wooden frame bed with duel adjustable matrasses. The bed looks like a normal piece of high quality furniture but with all the features of a bed that would normally be associated with a bed you might expect to find in a care setting. The bed is very comfortable and allows my wife who suffers with M.S to find a perfect position to help get comfortable and relieve pain. The bed was very competitively priced when compared to HSL and the design is very contemporary. It is Ideal for a younger person who has additional care needs but still wants a modern looking home. We also purchased a riser recliner chair, my wife is very pleased with how comfortable it is and how the duel motors allow her to stand more easily and put her feet up when she wants to relax.
We visited the showroom in Bister and the salesperson was very helpful and friendly and there was no pressure to buy or to push us into a credit agreement. The delivery men were on time, polite and assembled the furniture with no fuss at all. If you need a bed or chair because of disability or reduced mobility I would highly recommend Laybrook based on our experience buying from them.
Mr D Wigley
Aug 01, 2023
Verified Buyer
Very pleased with the bed and the delivery of the bed and the people who put it together and we would like to thank laybrook for their help
Mr & Mrs Wall
Jul 27, 2023
Verified Buyer
Already did
Mrs Silman
Jul 27, 2023
Verified Buyer
The service from Laybrook has been exemplary. The only reason I've not given 5 stars, is the issue we had initially with sliding mattresses. Being lowered onto the bed via a stand-aid caused the mattresses to move. A call to Laybrook sorted the issue as we were sent 4 mattress retainers which stopped the issue. We wondered why they hadn't been supplied with the bed.
We're very happy with the bed.
Mr Rodgers
Jul 26, 2023
Verified Buyer
Kept us informed all though the build process.
Mrs Jones
Jul 25, 2023
Verified Buyer
I was really impressed from start to finish.
Really helpful when deciding which bed and mattress to choose.
The delivery was prompt and the men were very good and careful when assembling the bed.
I can truly say all the staff we had contact with were very professional.
Mrs C Parker
Jul 21, 2023
Verified Buyer
We had a great experience with this company and although the delivery was slightly delayed, the bed is beautiful and very comfortable. The engineer was very efficient and in no time the bed was constructed and ready to go. Would highly recommend this company.
Mr & Mrs Brown
Jul 13, 2023
Verified Buyer
From start to finish, from ordering to delivery and payment, this was the best buying experience I have ever had. We treated with warmth and support and respect by everyone. The bed itself is superb, I have never had a better night's sleep. I can't rate Laybrook highly enough.
Mr J McLachlan
Jul 07, 2023
Verified Buyer
Superb bed and installation team Couldn’t be more pleased The whole process has been made easy by your very helpful and knowledgeable sales team. Installation team were on time and very friendly, fast and efficient I would have no hesitation in recommending 100% Thankyou very much
Ms A Coombes
Jun 27, 2023
Verified Buyer
I heartily recommend Laybrook for their reasonable prices, impartial help, efficiency, and complete absence of pressure to buy. Having looked at several other companies , to purchase an adjustable bed, Laybrook is the only one I can very happily endorse: they were a pleasure to deal with, at all levels. Many thanks, Laybrook!
Ms Moriarty
Jun 25, 2023
Verified Buyer
Lovely bed fantastic service and a great price
Mrs Mitchell
Jun 23, 2023
Verified Buyer
Thank you to Priscilla for the courtesy and expertise which she showed today in response to my queries and the speed with which she sent follow up information. Thank you, much appreciated.
Ms Williams
Jun 16, 2023
Verified Buyer
Good company to deal with. Good communication. So easy to buy online and very good prices for quality beds.
Very satisfied customer.
Mr O Brien
Jun 14, 2023
Verified Buyer
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