K and G Cycles LLC Other
4.6 From 1 to 5
294 Reviews
Overall Ratings
5 Stars
235
4 Stars
31
3 Stars
11
2 Stars
4
1 Star
13
Reviews 294
Recommend 10 / 10
TrustScore 9.29 / 10
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Jost Lizbeth
Jun 30, 2016
Verified Buyer
Great Customer Service

My husband was going on a motorcycle rally, and the ignition switch on his '94 Softail decided to quit. Although I paid expedited freight charges for a stock item to be shipped, it took J&P Cycles almost 2 weeks to fulfill this order, when K and G Cycles shipped it in one (1) day to me, and my husband was able to take his '94 Heritage Classic on his bike trip!!! I would highly recommend buying from K and G Cycles!
Response from K and G Cycles LLC
Jul 13, 2016
Hi Jost, Thanks for the great review! We are glad we could get the hubby (and his bike) to his rally
Brad Like
Jun 30, 2016
Verified Buyer
Very helpful

Very helpful fast shipping and a knowlagable staff
Response from K and G Cycles LLC
Jul 13, 2016
Hi Brad, Thanks for your business. We really appreciate every opportunity to earn it! Hurry back!
Me
Jun 22, 2016
Verified Buyer
Overall good experience.

Website very slow and some pages and functions not working. Otherwise good experience.
Response from K and G Cycles LLC
Jul 13, 2016
Hi. Thanks for the feedback. We have indeed had some speed problems but now have them solved. I hope you notice the improvement the next time you visit.
EDDIE D.
Jun 22, 2016
Verified Buyer
5 star

Placed the order and within minutes was receiving email confirmation and updates to order . Shipping was fast and part was safely packed . I definitely recommend ordering here and will order again !
Response from K and G Cycles LLC
Jul 13, 2016
Hi Eddie! We are happy to hear everything was up to your standards. Let us know when we can help again.
Matthew Hernandez
Jun 10, 2016
Verified Buyer
I called to get an estimate, an instead of telling me I would have to replace my whole exhust, I was told a simple and easy solution that I could do myself from home.
Very friendly and honest. I look forward to taking my buseniss there in the future.
Response from K and G Cycles LLC
Jun 08, 2017
We're glad we could help you, Matthew! Thanks for the opportunity to earn your business.
Steve Yanush. 305-781-3803
Jun 09, 2016
Verified Buyer
Never use this company to order parts!!!!

Dont try and return parts or talk with don about returns, he will lie and not give you a return policy till after he makes sure its to late to return!!! Steve
Response from K and G Cycles LLC
Jul 13, 2016
Dear Steve, We regret that you have had an unpleasant experience with us and have chosen to record your feelings. Unfortunately, what you are claiming is a situation we both know is not correct. We have been in regular and repeated communication with you since you placed your order with us several months ago. You ordered a specific starter by part number that you stated was the exact one you wanted because it was identical to one your friend owned as well. You discovered that the starter you ordered was not the correct one for your motorcycle and would not work without modification to your frame. You contacted us to tell us of the situation and you indicated you chose not to modify your frame to accommodate the starter. You informed us of all this about a month after you received the starter. At that point, we located the correct starter for you and arranged with the supplier to return the original starter. You received a return authorization on 5-16-2016. Several days later, you informed us that your dog ate the original packaging. We indicated that you could still return the starter if you chose.Following that, we received no further communication from you until this review. This is despite repeated attempts on our part to reach out to you with the return information and to find out the status of the return on your end. We have repeatedly communicated with you to arrange for the return of the starter. To say otherwise is simply incorrect. As of this writing, you are still able to return the starter if you choose to do so. It is not too late, you were not informed late, and you were never lied to. We are unclear why you would make such false claims in a public forum because the truth of the matter is easily demonstrated and the situation has always been easily resolvable. We sincerely hope you will allow us to help you with your starter situation as we have attempted to do since you discovered that you ordered the wrong starter. We stand ready to do so.
Daniel Morgan
Jun 08, 2016
Verified Buyer
finding parts

When on your site, I wasn't seeing any readily available way of identifying parts by make, model, and year. I looked up some oil filters by just guessing at the SKU # but I still had to email customer service to confirm. I'm the kind of guy that knows what I need and normally I don't want to talk to somebody and ask them, I just want to look my stuff up and checkout. Occasionally I might have a question, but as long as I've been doing this, there's not much I don't know about the HD big twins, and there's few guys out there that can tell me what I don't know, most of them will just be looking off of a screen, and that I don't need. If there's something here I'm missing please tell me.
Response from K and G Cycles LLC
Jun 09, 2016
Hi Daniel. I prefer to shop like you do. We are always trying to improve the information about the products and we are in the process of including fitment information for over 200,000 products. When completed, our super search will take you right the to part you need for your bike. In the meantime, let us know where we can improve and we'll work hard to make it work for you. We appreciate your business and your input. Thanks, again.
Virgil Sexton
Jun 08, 2016
Verified Buyer
great service

Exchanged clutch with no problems. Thanks again
Response from K and G Cycles LLC
Jun 09, 2016
Hey Virgil! We're happy we could help with the clutch. We try hard to get product exchanges done quickly whenever we can. See you soon and happy riding!
Gregory Richardson
Jun 08, 2016
Verified Buyer
Road Star Silverado progressive springs

AWESOME THANKS they work perfectly will recommend them to others
Response from K and G Cycles LLC
Jun 09, 2016
Hey Gregory! Glad to hear the springs worked out. Let us know if we can help and thanks for the review!
Robert Schweinler
Jun 07, 2016
Verified Buyer
These guys are good

K&G has a good knowledge of both new and old bikes. They got the new stuff and they can help you find the old stuff.
Response from K and G Cycles LLC
Jun 09, 2016
Hi Doc. Thanks for the review. let us know if we can help with a project.
Christian Gerdenits
Jun 07, 2016
Verified Buyer
Full OK.

Full OK.Thanks.
Response from K and G Cycles LLC
Jun 09, 2016
Thanks, Christian.We appreciate your business.
Darren Peterson
Jun 07, 2016
Verified Buyer
great customer service

They ship fast and on time with excellent product
Response from K and G Cycles LLC
Jun 09, 2016
Hey Darren. Thanks for the support. We appreciate your business.
JAMES COLLINS
Jun 07, 2016
Verified Buyer
Very happy customer service is great

Great services
Response from K and G Cycles LLC
Jun 09, 2016
Thanks, James!
Kelli Lemire
Jun 07, 2016
Verified Buyer
Happy Customer!

Excellent quality, would buy from again!
Response from K and G Cycles LLC
Jun 09, 2016
Thanks, Kelli. We'll look forward to seeing you soon!
Barry Berryman
Jun 07, 2016
Verified Buyer
Great place to do business.

Fair, Honest and great service.
Response from K and G Cycles LLC
Jun 09, 2016
Thanks, Barry. We appreciate the kind words.
Chris Munn
Jun 07, 2016
Verified Buyer
great company!

Good experience, easy to speak with a person, the only improvement I would suggest so far is to clear-up confusion on how to measure particular items such as handlebars.
Response from K and G Cycles LLC
Jun 09, 2016
Hi Chris! Thanks for the review and the suggestions. We are always working to improve the information on the website and we'll work on the handlebars to make it better.
Evoready
Jun 07, 2016
Verified Buyer
Fast eZ to find what I needed

Didn't take long to navigate the site found what I needed for the year make and model and bought the brakes
Response from K and G Cycles LLC
Jun 09, 2016
Hi Evoready! We're happy to hear you enjoyed the website. See you soon!
Donnie Starr
Jun 07, 2016
Verified Buyer
quality shopping

Great service, highly recommended!!
Response from K and G Cycles LLC
Jun 09, 2016
Hi Donnie! Thanks for the great review. We appreciate your business.
David Barry
Jun 07, 2016
Verified Buyer
Able to supply hard to find part and quick to deliver.

I needed some S&S rocker shaft end bolts and special end caps they were able to supply at a good price and have them shipped to me in Australia very quickly.
Response from K and G Cycles LLC
Jun 09, 2016
Hi Daniel! How are things down under? We always enjoy helping our international customers.
Tom
Jun 02, 2016
Verified Buyer
Huge Site

I am really impressed with the number of items they offer. I have bought from K and G on a couple of different occasions and have been pleased with the items I have purchased. I was truly amazed when I ordered a part expecting 3-4 days and received it in only 2 days. I'll definitely shop here again.
Response from K and G Cycles LLC
Jun 07, 2016
Thanks, Tom! We are always adding new products so stop by whenever you can.
About K and G Cycles LLC
We have over 200,000 motorcycle parts and accessories for Harley, Indian, Victory, Honda, Yamaha, Kawasaki, and Suzuki and we service every make, model, and vintage. No matter whether you have a America v-twin or metric motorcycle, you will find everything there is to find when you shop at K and G Cycles. We never stop adding new products and we'll never stop growing. K and G Cycles - Everything Motorcycle. Right Here.
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K and G Cycles LLC is a Verified Merchant
Questions? Contact Us
sales@kandgcycles.com
1-305-749-5599 x106
M-F 8:00 am - 5:00 pm
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