ItsEasy Passport & Visa
Travel & Vacation
4.8 From 1 to 5
394 Reviews
Overall Ratings
5 Stars
354
4 Stars
28
3 Stars
6
2 Stars
2
1 Star
4
  • 394 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Oct 01, 2019
My experience with "ItsEasy" in NYC was excellent and not to much time to set the process in motion. The agent (I forgot his name) estimated the return of my passport was on the exact date he estimated. Yes, I would definitely recommend your services. Thank you very much, greatly appreciated.
Oct 01, 2019
Great experience. Friendly helpful customer service, organized website, quick turnaround.
Oct 01, 2019

great experience
Oct 01, 2019
I am very happy with the service however, this time for my Singapore visa I was misguided that it would take me a lot longer time to get visa and therefore was suggested to 'buy' express service but I know it wasn't need really as my visa was e-visa. I think it would be nice to be more honest and transparent with the customers about the service. Otherwise, always had the best experience and would use it in future but would be more careful buying 'extra' services offered.
Sep 27, 2019
Excellent service. Very speedy. Thank you!
Sep 27, 2019
Great service but it took a few days for them to get to my concierge request.
Sep 25, 2019
The process was somewhat confusing in the beginning, since the two options for payments (money order vs credit card) were not explained on the web site. A call to ItsEasy did not help, the rep I was talking to was not sure himself about the two options and was pushing me to pay with a credit card. This was suspicious. Ultimately I decided that the credit card option was more convenient (even though more expensive), and I went with it. After that everything went very quickly and smoothly.
Sep 24, 2019
I was so happy with the service. What a pain in the...to get the Chinese visa but we did it! Thanks so much. Sharon
Sep 24, 2019
Courteous and professional at all times.
Sep 23, 2019
Great experience. Very helpful team asked me thru the process and answered questions. Seem less experience.
Sep 23, 2019
Super service. Fast and professional. Thanks for all the help.
Sep 21, 2019
A bit too expensive for the service however was very efficient and had great directions.
Sep 20, 2019
Efficient, timely and reliable service. Customer service on call was very polite and helpful.
Sep 19, 2019
great service, thanks.
Sep 18, 2019
They were great and I have given your info to our condo concierge so that other residents can be directed there. Our Concierge service had no knowledge of your service
Sep 18, 2019
I liked everything from your call waiting message to your webpage to your office staff and follow up. Highly recommend and would absolutely use again. Well done. It’s been a while since I’ve experienced such a seamless, prompt, straight forward and efficient service and positive experience.
Sep 17, 2019
Quick and easy!
Sep 16, 2019
Although it wasn't easy to get our China visas (because the Chinese consulate kept requesting more documents), the staff at It'sEasy was great. I was always able to speak to a representative. All were very helpful. Great service.
Sep 16, 2019
Quick, straightforward and completed ahead of time. Excellent resources on the web site.
Sep 16, 2019
The experience is satisfactory. If the prices is cheaper I'd recommend to more people.
About ItsEasy Passport & Visa
ItsEasy Passport & Visais a Verified Merchant
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