Emily Holt
Verified Buyer
Oct 23, 2019
Once we started the visa process, everything went very smoothly. However, I think the It’s Easy website was extremely misleading when it came to the Thailand visa. Anyone checking to see if they needed a business visa for Thailand would assume the answer is no. When you select Thailand, it comes up in red letters “Visa not required”. This put us behind the process by a couple of weeks thinking that we didn’t need one, when in fact we did. I know several other people at my company who ran into the same issue, and in at least one case, their VP was unable to travel as it was too close to the travel time to get the visa started.
I really hope the website can be updated quickly so no one else runs into this issue.
I really hope the website can be updated quickly so no one else runs into this issue.
LEONA HAZEL
Verified Buyer
Oct 01, 2019
My experience with "ItsEasy" in NYC was excellent and not to much time to set the process in motion. The agent (I forgot his name) estimated the return of my passport was on the exact date he estimated. Yes, I would definitely recommend your services. Thank you very much, greatly appreciated.
Jagruti Desai
Verified Buyer
Oct 01, 2019
I am very happy with the service however, this time for my Singapore visa I was misguided that it would take me a lot longer time to get visa and therefore was suggested to 'buy' express service but I know it wasn't need really as my visa was e-visa. I think it would be nice to be more honest and transparent with the customers about the service. Otherwise, always had the best experience and would use it in future but would be more careful buying 'extra' services offered.
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