From 1
to 5
560
Reviews
Reviews
560
Recommend
10 / 10
TrustScore
9.7 / 10
Pratish Patel
Verified Buyer
It was easy and painless. Also I liked that you checked all the uploaded documents for accuracy and provided feedback.
Thank you.
Thank you.
janet johnson
Verified Buyer
Although I was very skeptical about using this company after reading previous reviews, I am very happy to report that this whole transaction was as close to perfect as they advertise, as it could have been. From the time I sent off my passports with all supporting docs that are required until I got my visa stamped passports returned, was less than 3 weeks. Actually, just a little over 2. I would use thier services again. I would rate my experience with them a 10, with 20 bring highest rating.
Patti Vega
Verified Buyer
Fast and courteous service.
Diana Proko
Verified Buyer
Very simple and easy process with a quick turnaround time! Thank you!
Eduardo Castro
Verified Buyer
awesome service as always!
Joseph Fruci
Verified Buyer
I've already recommended you to my co-workers!
Richard Boschen
Verified Buyer
Always fast and efficient!
THOMAS M KEEGAN
Verified Buyer
We used the concierge service to obtain our China visas. Hannan and the rest of the team guided us through an opaque process and performed flawlessly.
Helane Jefferson
Verified Buyer
Awesome service. I used chat a lot and chat was always spot on. The service was great. Would recommend and I will definitely use again.
Joy Mendez
Verified Buyer
This was quick and easy. A friend waited a month from another agency and still no e-visa. We turned him on to ItsEasy Passport and Visa, and he got his promptly. Excellent service.
toni katz
Verified Buyer
The first time that I visited the office in the MetLife Bldg, my experience was not favorable; there was one person on duty, and although he seemed to be not at all busy. he didn’t seem particularly anxious to help me. Not having a good vibe, I just left.
I decided to give it a second try a few weeks later, and the experience was 100% satisfactory. I was helped by a young lady named Emily, and she could not have been nicer, and patient when I had questions. She is a gem…give her a bonus !
I decided to give it a second try a few weeks later, and the experience was 100% satisfactory. I was helped by a young lady named Emily, and she could not have been nicer, and patient when I had questions. She is a gem…give her a bonus !
Katherine Simmons
Verified Buyer
Super easy and efficient! Thank you!
John Carraway
Verified Buyer
Very easy. No problems whatsoever.
JACK Kaye
Verified Buyer
Extremely professional organization and a pleasure to deal with
Paul Zuelke
Verified Buyer
Outstanding service. Second time I have used itseasy. I had a serious time issue on this occasion (caused my by own mistakes) but itseasy took that all in stride and got my Passport and Visa back to me literally in the nick of time. A great company!
Stacey Walden
Verified Buyer
While I'm happy that my visa arrived in time, I feel like I'm not sure what my money really went towards. I was required to pay an extra $45 for the document pre-check service when really all I did was submit my application and hear nothing back. The document pre-check felt inefficient, unsure, and made me question the validity of the site a couple times (Why are they asking me for my password?) If I hadn't already used them for a previous visa, I would have gone to a different site immediately. I had to reach out to ItsEasy multiple times for guidance on next steps, and while they were helpful each time, I feel like what they told me to do should have been explained from the beginning. IE-submit paperwork, visa is okay to send now because received the paper, etc.
Overall a very disappointing experience!
Overall a very disappointing experience!
Response from ItsEasy Passport & Visa
Oct 23, 2018
Hi Stacey. My apologies for your experience. I have reversed the Document Pre-Check service on your order. We have completely revamped our Russia Visa system so nothing like this will happen in the future. Russia is a challenging country with all of their requirements, which is why we modified our systems just this past week to deal with these challenges. I hope we earn your trust back in the future.
Dana Anselmi
Verified Buyer
great experience!
kATHARINE SMITH
Verified Buyer
Have used Its Easy for 7 years. Great fast service!
Nice people. Peace of mind.
Nice people. Peace of mind.
Christine Vogel
Verified Buyer
I needed a Brazilian Visa. The Brazilian website for the e-visa kept glitching so I tried Its Easy. It really was easy! Thanks.
Kevin Kolell
Verified Buyer
n/a
Facebook
TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.
The TrustSpot Triple Guarantee
- TrustSpot Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted