ItsEasy Passport & Visa
Travel & Vacation
4.8 From 1 to 5
394 Reviews
Overall Ratings
5 Stars
354
4 Stars
28
3 Stars
6
2 Stars
2
1 Star
4
  • 394 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Nov 04, 2016
Very helpful. Everything was as described! A+++++ all the way
Nov 03, 2016
Great customer service. This was a real time saver and eliminated potential hassles. Highly recommend.
Oct 21, 2016
The daunting process of obtaining a visa for China was made effortless by "ItsEasy!" We obtained our visas in plenty of time with a minimum of fuss.
Oct 13, 2016
Discuss the charges to minimize the cost. Madhusudan.
Oct 13, 2016
We had a great experience receiving the visa at the promised time which took away so much stress. Much appreciated!
Oct 13, 2016
They truly were wonderful, fast and reliable. They communicated well throughout the whole process. It was handled promptly and professionally. Great experience.
Oct 13, 2016
Good news: I received the Visa in a timely manner. Concern: We found out about necessary information after submitting the application despite having multiple conversations and explanations prior to submitting the application. One or two of the critical information did not come up until another person at ItsEasy reviewed the application. That should not be the case. It could've delayed the submission enough to having to withdraw the application.
Oct 12, 2016
Website was extremely helpful in preparing all paperwork for a Visa. Online documents were fairly simple to fill in. The quick turn around time eased our mind about having the documents in hand before the trip. Thank you!
Oct 12, 2016
We have been using Easy Passport for years and find them quick and efficient. They notified us of every step in the process of getting our Visa and are available 24 hours a day for help. Would highly recommend.
Sep 23, 2016
Getting our visas via ItsEasy was a positive experience. Employees were responsive and clearly explained the process. It was a quick turnaround in receiving the actual visas.
Sep 21, 2016
After speaking with Gate 1 Tour several times, we were never told to bring an itinerary to obtain our visas. Chistopher Simons, was kind to direct us to an available computer to obtain the needed information. He made our long trip to NY enjoyable. Chris was attentive and engaging with an upbeat and positive attitude. Chris also provided a friendly atmospheres that made us feel comfortable.
Sep 16, 2016
The service is great! The regular process was done in two weeks. The passport/VISA was returned on my specific requested time. The customer service was awesome and directed me to the right person when I had questions. No complaints! Everything has run great!
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Response from ItsEasy Passport & Visa
Sep 16, 2016
We love to hear comments like this and so happy we were able to answer all your questions and get your documents back to you on time! Thanks Terry!
Sep 16, 2016
Sent all documents as requested and had my passport in hand in 7 days left to Cabo San Lucas the next week, all I had to do was relax knowing that my passport was protected.
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Response from ItsEasy Passport & Visa
Sep 16, 2016
Oh gosh... so glad we were able to help - missing out on that trip would have been horrible! Have fun!
Sep 16, 2016
Very friendly, very responsive and delivered the service on time.
Sep 16, 2016
Once I understood the process, it was easy and the timely return was greatly appreciated.
Sep 16, 2016
I really didn't believe I could have received my Indian Tourist Visa without a resubmission, but for the intervention of Bryan Hill. Mr. Hill is capable, conscientious, customer service oriented, dedicated, encouraging, kind, knowledgeable, highly skilled, and he worked patiently with me through to the successful conclusion of the issuance of an Indian Tourist visa. Mr. Hill is absolutely THE BEST!
Aug 27, 2016
If you need a visa or a passport renewal--especially if time is short or the process is complicated--you can absolutely depend on ItsEasy. One time, the folks at ItsEasy saved my job, basically, when I failed to pay attention to EU travel rules regarding passport expiration. And, if there are any uncertainties beyond their control, they will be very transparent about those. If you want to be sure, call on ItsEasy--don't fool around with anyone else.
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Response from ItsEasy Passport & Visa
Aug 27, 2016
WE specialize in saving jobs! Thank you for your great recommendation and we look forward to serving you again soon!
Aug 26, 2016
My experience with It's Easy was generally very good. My problems were with the Indian embassy request for visa form, which was exceedingly inflexible. Otherwise, a great experience.
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Response from ItsEasy Passport & Visa
Aug 26, 2016
Hi JamieM - I'm so sorry for the complications with the India visa application. They are really strict about them - but I am glad we caught the issue before it was submitted to the consulate and we got it cleared up in advance. If it had been submitted we would have lost a lot of time with the application eventually getting rejected. Thank you for your positive comments and we look forward to the opportunity to serve you again!
Aug 26, 2016
I was concerned about mailing away my passport; but, all went perfectly well and my visa for India was accomplished without my having to travel to New York City. I appreciated the regular email updates. Highly recommended
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Response from ItsEasy Passport & Visa
Aug 26, 2016
OF course you were concerned - It's crazy! But that is just how it works. I've been doing this for 15 years and this is one of the most common concerns clients have. We use FedEx for great package tracking and once in our hands everything is securely handled between our offices and the US State Dept or foreign Embassy's. Your passport and documents are always secure - but from our clients side I always understand the hesitation. Thank you for allowing us to serve you and we look forward to doing so again soon!
Aug 26, 2016
I was thrilled with the great service and the timely receipt of my passport. Thank you!!
About ItsEasy Passport & Visa
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