573
Reviews
Reviews
573
Recommend
9 / 10
TrustScore
9.09 / 10
Christina C
Verified Buyer
The vitamin c line is nice but took my sensitive skin a few washes to get used to. Now I love it and like how it makes my skin feel.
Diane S
Verified Buyer
Wonderful products reasonably priced. Instanatural- please don’t change. Diane
Aretha H
Verified Buyer
I have not received my product yet.
Felicia W
Verified Buyer
The shopping experience on your website was good- met expectations fro online shopping. I still have not received my order - it was scheduled to arrive several days ago but it is, according to UPS, still sitting in NJ. So, a more realistic delivery estimate would be helpful. I will reserve judgement on recommending you
Tammy B
Verified Buyer
The reason why I gave it three stars is I love the product but I've ordered this like 2 weeks ago and still have not received it
Patricia FILYAW
Verified Buyer
Thank you for your great service! & for your email in effort to ensure my satisfactory experience. Your personable assistance is very much appreciated. & I love the vitamin C serum you sent me! Patti
Response from InstaNatural
Sep 10, 2019
Hi Patricia, we're so sorry to hear about your recent shipping experience! Please reach out to us so that we can provide you with further insight into your order details as well as send you the right product. You can do so by emailing CS@instanatural.com. Our team will be happy to help!
InstaNatural Customer Care
Andrew Lin
Verified Buyer
bought three products a cleanser, serum, and moisturizer. been using about a month with no improvement. dont know if i need to use longer but so far everything is getting worse and more breakouts than before. their CS team reached out and offer me a refund or replacement so I guess it works for some people and some not.
Response from InstaNatural
Sep 10, 2019
Hi Andrew, we're so sorry to hear that some of our products have not been working out for you! We understand that what works for some may not work as well for others and that is why all our products are covered by our 120-day 100% Satisfaction Guarantee. Just contact us today by emailing CS@InstaNatural.com and we will be happy to provide further information on how that works :)
InstaNatural Customer Care
Erik A
Verified Buyer
Great service, fast shipping. Thank you!
Sara S
Verified Buyer
Loved it.
Gayle N
Verified Buyer
Shopping was fine, but I still don’t have it.
Rena C
Verified Buyer
I like the product, but I have oily skin and it does not help that. But overall good product.
Response from InstaNatural
Sep 10, 2019
Hi Rena! Thank you so much for providing us with your honest feedback! We would love to recommend some products that will work better for your skin type. Furthermore, per our 120-Day 100% Satisfaction Guarantee we'd be happy to offer a replacement or refund for your order -- Your choice! Just reach out to us directly at CS@instanatural.com and we'll be happy to assist you further :)
InstaNatural Customer Care
RIKA T
Verified Buyer
Love all the products! Great customer service will order again.
Susan R
Verified Buyer
I love the serums!!
Sarah C
Verified Buyer
Love all the products I’ve purchased. Great value for the quality of the products. Thank you for making affordable natural skin care.
Alan G
Verified Buyer
We like your products but you could really improve your shipping speed. Takes way too long to receive the product. Thanks.
Response from InstaNatural
Sep 10, 2019
Hi Alan, we're so happy to hear that you are liking our products! For future reference, if you ever need your product to arrive faster we do offer expedited shipping - transit time guaranteed 2-3 business days - for a flat rate of $12.95! Additionally, if you ever have any questions please don't hesitate to reach out to us directly at CS@instanatural.com. Have a beautiful day :)
InstaNatural Customer Care
Zoe C
Verified Buyer
Great shopping experience. The shipment arrived fast
Christine S
Verified Buyer
The customer service is exceptional! I was truly impressed
Wanda G
Verified Buyer
I love using these products. Each one goes on smoothly and absorbs into the skin quickly. Makeup is easily applied over the moisturizers. I’m hoping for a lessening of wrinkles!
elsa d
Verified Buyer
The serums are great,,my face looks beautiful and younger,,i recommends it to all my friends and family..and the prices are excellent
Ernestina W
Verified Buyer
I had many questions regarding products and the representative on the phone was knowledgeable and helpful. She took her time and asked what I was looking for in skincare and made recommendations. Thank you for taking your time and being patient.
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