Hosting.co.uk a brand of Zonat S.A.
Phone & Internet Services
4.6 From 1 to 5
363 Reviews
Overall Ratings
5 Stars
305
4 Stars
22
3 Stars
7
2 Stars
4
1 Star
25
  • 363 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Feb 15, 2016
“Worst hosting company ever”

Signup up for a simple basic VPS thinking it would be ready in 2/3 hours 12 hours later and still nothing so cancelled order....possible the worst hosting company I've ever had the misfortune to use AVOID AT ALL COSTS....
Feb 14, 2016
“Extremely helpful, competitively priced web hosting”

I needed to expand my website and shopped around looking for some ideas of services, pricing and so forth before deciding to use Hosting.co.uk following a recommendation from a friend.
The Support staff were really helpful during and after the transfer process, talking me through any problems I had and even cleaning up a MySQL issue I'd run into for me. It's been three days and everything is working brilliantly and everyone I've spoken to has replied quickly and politely.

Thank you Hosting.co.uk!
Oct 15, 2015
“AVOID AT ALL COST”

Do not, and I repeat, do not use this company.

I have been with them (unfortunately) for a year after seeking to expand my business and moving to them from another hosting provider and it was a terrible decision to make.

My site has currently been off line all day, with no contact from Hosting.co.uk, and after four hours of trying to contact them they have not responded to any communication at all.

I have had business with several hosting companies over the past 5 years and this is the absolute worst I have ever experienced.

This company is not fit for purpose and their poor service is verging on criminal.
Oct 06, 2015
“Service has deteriorated / Average Server Speeds”

For the first 10 months been OK but recently had several instances of non responsive servers.

I have also requested support on why there TTFB and Page Load times are distinctly average and if there is anything I could do to speed these up. THey have not responded to my requests for help in this area.

I am now considering moving to a company with 3x faster TTFB / page load times for broadly the same money
Sep 25, 2015
“Great to start with, shocking a year later!”

At the start, our website was fast and reliable. Hosting.co.uk had a phone number and live chat for support.

Now, a year later, their servers hosting our site are more down, than up, they have no live chat support, no telephone support, and support requests take anywhere up to 24hrs to get responded to.

Their support center always blames our website for being down, however, we host multiple domains, some with only the simplest of html, and they are down too. To the whole world.

Check the smallprint, they also say unlimited bandwidth, but throttle your whole account to 1mb/s for ALL websites on that account.

They'll also block your IP if you connect multiple computers to their IMAP service for e-mail.

This is now a problem for our business and we are looking for an alternative. They are extremely unhelpful in responding to support requests, but quick in sales requests. Need I say more.

ONLY buy from them if you don't want to actually USE your service.

A few details about my service so you can judge for yourself.

1 Ultimate account (their highest shared hosting account)
On that account are 4 active domain names with websites.
Of those websites, 1 is PHP Laravel website, 2 WordPress websites, 1 HTML website.
We run probably about 20 e-mail addresses and 4 databases.

Hosting.co.uk cannot keep our service up for more than a few days and this latest stint (that has prompted me to write this review) has been down for 2hrs solid with no word from support even though I've logged a high priority support request.

Their advice was "use one of our VPS or dedicated hosting packages".
Please avoid this company.
Sep 16, 2015
“cant manage large website”

slow servers their customer service people are arrogant and blame your website rather than themselves.the so called UNLIMITED usage is rubbish if you have a large website like i do with a forum and a huge gallery and website (motorcycles) they limit the usage so the website slows down to a snails pace.useless now have to find a new host pure waste of time!
Feb 09, 2015
“Terrible speeds and poor service”

Do not bother with this company if your site receives anything more than very low traffic or you plan to have anything more than a blog hosted with them. With only ten visitors our site seems to max out and prevents all from viewing or navigating, and we've now heard the same things from other customers of theirs too.

When you're buying affordable hosting, you need to make sure the company can actually handle the site you want to build. It's great seeing "unlimited" all over the place, but this is NOT unlimited.

They do not have the infrastructure in place to manage a decent site with good traffic. You will likely end up moving to something more appropriate very quickly, just as we are now planning to do.
Dec 02, 2014
“I liked it”

I am not some power user. But I do my way around web hosting.
This one is exactly that: a web hoster.
And a good one at that.

I too had a problem with my Wordpress installation. And I have received a good and fast Customer Support (although the mistake was mine, and I am sure the Support Guy figured that out quickly.

I like it.
Dec 01, 2014
“Customer support awful”

Where do i start, okay so they're cheap and had pretty good reviews, i like the fact they seemed like a small business and would deal with each customer individually. Everything was okay until i ran into a problem, a technical problem. Which there online support staff, just could not answer they might as well have been robots they were unless, had to swing a lot of emails back and forward, moving up technical support level, when i completely lost it, they provided no VALID phone number, just a voicemail, and customer support would not provide me with one. They said they were working with my issue, FACT is it was there issue, there server and a issue with disabled SSLv3 which was a protocol google made insecure. This is nothing to do with me, yet my site went down on black Friday - the busiest day of the year! If i could give it 0 start for support i would!
Sep 22, 2014
“Impeccable Service”

hosting.co.uk have been absolutely fantastic. I initially started off on a reseller package which I was very impressed with. I demand a lot from support as a developer, due to running around 40/50 websites at once, some being very usage heavy, I tend to run into issues quite frequently. These are ALWAYS fixed within a few hours. Since joining hosting.co.uk, I have upgraded to a VPS package where the migration was all taken care of for me including a SSL certificate purchase and setup with minimal downtime. I highly recommend these guys for single site and multi-site hosting.
Aug 05, 2014
“10/10, would buy (again)”

i needed a quick and easy web hoster. googled, found this one, ordered and was surprised:

i have set up countless blogs/websites for friends and family, some of which were hosted on some strange servers managed by even stranger hosters, so i know my stuff.

with this one everything went smooth, especially for the low price.
Jul 28, 2014
“recommendable web hosting service”

in short:
i was impressed by this web hoster.
i didn't expect much due to the prices. but they actually delivered. nothing world changing in my opinion, but still, one of the better services out there.
Jul 16, 2014
“pretty good web hoster!”

hey.

i usually don't take the extra steps of fuzzing around with reviewing products.
but when i actually am excited by a product or service i found i go the extra mile.

this happened with hosting.co.uk

nothing special to report though: they did what they said they would; fast and cheap hosting of my stuff.

just wanted to help out fellow webmasters out there.
Jul 12, 2014
“Hosting.co.uk is the Worst Affiliate Programme!”

This is probably the worst affiliate programme I have ever encountered, awful customer service along with what seems to be a non communicative team who like to pass an enquiry off to another department!! Stay clear if you are an affiliate!
Jul 07, 2014
“Finally a decent web hoster”

I have had my fair share of mediocre web hosters in my time. Most of them seem to always fall short with the basics.

This one is based in the EU (United Kingdom) which comes with it's own merit, especially when it comes to data security for your files.

But the basics, speed, reliability and price, are the points that won me over, and i don't regret it!
Jul 04, 2014
“Easy and smart”

This was my first time dealing with a web hosting service.

I must say that I didn't expect everything going so easy. I even contacted the Live Chat Support and got an answer. I know that this shouldn't have to be mentioned on a review like this; answering a chat windows should be nothing special.

But I found that many Services don't actually answer their Support Contact Forms, their Live Chats etc.

Nice one!
Jul 02, 2014
“Great Service”

Thanks again to Dennis who helped me solve some problems i had with my mail setup, another company could or did not want to solve. That was really quick. Now my Newsletter is up and running and my business website works as expected!
Thumbs up for good Service!
Apr 07, 2013
“Excellent service”

Switching or choosing a new host provider with an over saturated market is a mine-field. Most of the host providers on a modest budget don't provide a good service based on customer reviews.

I've switched to Hosting.co.uk based on the good reviews, while meeting with reasonable service costs.

So far so good. They quickly answered all of my enquires usually within 0.5 - 2 hrs even at weekends. Based on the short time I've been with them their service is excellent.

There server speed seems good, my website loads quickly enough. Other tech features which are in their favour:
• Linux based servers
• cPanel
• Good disk space and usage limits

Very happy with Hosting.co.uk so far!
Apr 04, 2013
“Fast and Efficient”

I have used several hosting companies but hosting.co.uk are by far the fastest and most efficient. Emails to them are answered incredibly promptly and they treat me like a grown-up - my previous host seemed to think I was an idiot! I also cannot believe how much faster their ftp transfers are. Big thumbs up from me.
Mar 20, 2013
“Easy setup with my WP Blog”

After some trouble with my old hosting company i decided to look for a fast and uk based Hoster. They helped me with moving everthing to the new account and made sure the wp worked as expected. The Site feels much more responsive and work in the Wordpress Backend is fun again. Thanks! Thumbs up!
About Hosting.co.uk a brand of Zonat S.A.
Our mission was, and still is, to offer the best product for our clients’ needs. No unnecessary packages and costs. Just the product you need and the best price. Opened in Newark in 2012 our facility is equally suited as a primary hosted computing environment or as a business continuity site. Secure & low cost East Midlands location Big and strong Network On site technical support Dual diesel generators and UPS
Hosting.co.uk a brand of Zonat S.A. is a Verified Merchant
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