Best hosting provider ever with fastest support!

payment process was painless.

Thank you for providing such affordable hosting and WordPress was really easy to set up.

I recommend you try yourwebsite hosting provider if you are looking for a good, inexpensive hosting service. I've only had my site down for 5 minutes and that was for a CPanel upgrade. Great web host - I will also be adding another domain in the future.

Customer service is lacking I would expect more from a prestigious web hosting service like them. Other than that everything is running in order

Reasonably priced and well supported. We're very happy. Well done, Yourwebsite hosting! You will be getting a couple more customers from me in the near future. Good host, it offers a list of useful features, scripts, tools.

They are my favorite host because their tech support is so incredible.

Cpanel they use of one of the best in the world. So, they have all end tied up. That’s how is works well for them and of course for me. Another best thing about Yourwebsite hosting service is the network uptime. In fact no downtime.

The most impressive aspect of Yourwebsite is the reaction time for technical queries. Anytime I needed a question answered they provided quick and knowledgeable answer and help. Their prices are looow. The tools provided are great!

Perfect

I have two accounts with Yourwebsite hosting provider, its a nice web host because they offer a wide range of plans for each kind of users. Highly recommended.

Highly Recommended to all who are looking for a real deal and support.

Wonderful. Thank you.

. Customer service and tech support is second to none. The staff has always been friendly and knowledgeable.

I just migrated from another hosting provider to hosting.co.uk.
The migration should have been straightforward (cPanel to cPanel), but it was a nightmare.

No particular technical problems, just a complete lack of ability to communicate effectively. So the preparatory questions and answers to agree how we were going to do the migration and who was going to do what just went on and on and on for days, each time it became necessary to agree how we were going to proceed. It all went pear-shaped as different people intervened, with no-one reading the ticket logs before sticking their feet into the process.

I thought my previous hosting support was awful. This experience was far worse.

The engineers involved will probably put this down to me being picky. Yes; I insist on things being done properly. But no; risking days of downtime is not acceptable for my services, even if it's normal procedure for you.

Why not 1-star?
Well, I would like to suspend judgement before tarring the whole company with the same brush. I might have been unlucky. Whatever, the migration did actually complete successfully (17 days after I approached them), and I haven't lost any data; I have merely lost any non-grey hair I had, and I've lost my whole xmas break.

Main problems:
a) Support staff answer each question with an answer to another question that they know the answer to (multiple different people did this). No matter how many times I rephrased my questions, just the same curt irrelevant responses.

b) One individual was arrogant with it. He didn't know what he didn't know, but he thought he knew everything - a dangerous combination for a sysadmin. I had to ask him not to intervene in the process (but near the end, he started answering questions again, giving the same type of wrong and irrelevant answers).

c) The other main support engineer involved was equally lacking in knowledge and also could not admit that he couldn't answer, instead answering a different question, repeatedly. But at least not arrogant.

d) No ability to escalate to an audio channel (e.g. phone call) when typing messages back and forth was not working (it never worked well, actually).

e) No comprehension of minimizing downtime, or notifying users before taking systems down, or bringing them up. No comprehension that downtime includes the time that DNS is not mapping users to the correct host.

Great service, excellent pricing and fabulous sales.

Took till the next morning

I am lucky to run my websites at Yourwebsite hosting account. Tech support guys generally know their stuff as well which is a big bonus for me as most of the technical questions I throw at them have revolved around e-commerce solutions.

I love the respect, honesty, and bending over backwards they have done for me during the move and setting up everything. My website is up and running and I love it! Will recommend Yourwebsite hosting to all of my clients through work. Thanks.

I have checked many web hosting offers and the one attracted me a lot. So, I decided to sign up with Yourwebsite hosting. The network uptime is great, Their promise of 99.9% is correct. Anytime I needed a question answered they provided quick and knowledgeable answer and help.