3.2 From 1 to 5
12 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 12 Reviews
  • 6 / 10 Recommend
  • 6.4 / 10 TrustScore
Jan 26, 2019
Extremely helpful in pointing out the type of questions, and what topics I need to focus on. Improved my score from a 69 to 85
Dec 09, 2018
Always skeptical but I'm glad I decided to purchase this. Was extremely nervous to pass my state test but with the help of reading my book, and taking these tests I was able to pass my state test on the first try.
Sep 27, 2018
The program is ok, but there is no real instructions nor have I been able to update my test date in the system. It’s very different from the ifsta test prep I’ve also been using. It feels basic and don’t totally feel like I got my money’s worth by signing up.
Jul 09, 2018
It was helpful
Jun 22, 2018
Site didnt work on mobile version
Jun 04, 2018
I passed firefighter 1 the first time. Hero prep helped make my studying much easier!
Apr 25, 2018
I emailed 3 times and called 3 times. My son was taking the HAZMAT test and he could not find the section that dealt specifically with this. Nobody responded to my emails or my telephone calls. I think your customer service is terrible.
Apr 09, 2018
Very helpful. Easy to use
Mar 25, 2018
FF1&2 was well worth the money. EMT-B was a serious downgrade in quality and information. Disappointed.
Oct 28, 2017
Didn’t think it helped much
Oct 15, 2017
The questions had numerous grammatical errors and some even had missing words. There were at least five questions that the answer they provided was wrong. I emailed them a couple of times and heard nothing back. I finally requested my money back but again I heard nothing. Don't waste your time or money on this piece of junk. Go use Quizlet
Aug 14, 2017
Passed Fire 1 on the first try!!! A+++
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