687
Reviews
Reviews
687
Recommend
10 / 10
TrustScore
9.9 / 10
P. A
Verified Buyer
This company is awesome! Not only because they take care of our Veterans that have served Our Country. But I sent an email after hours to place a 2nd order and the owner replied back immediately. They are a "all around customer service company", will definitely refer to all my family and friends!
Response from Grand New Flag
Sep 09, 2020
Hi P.A. it is a pleasure doing business with you. Thanks so much for supporting our family business and American Made. It is a great joy serving our nations Veterans. My dad is with me every step of the way, may he rest in peace. He passed in 2008 and served 2 combat tours in Vietnam.
Jessica
Verified Buyer
Thanks for offering military/vet discounts on your awesome American made flags. So excited to receive my products.
Response from Grand New Flag
Sep 09, 2020
You are welcome Jessica. Thank you for your dedication to our great country in the United States Air Force!
Mike M
Verified Buyer
Straightforward ordering process from start to finish with excellent details and photos. Veteran status verification was easy and quick. Thank you very much for your Veteran discount! Your acknowledgement of the Military and Veterans is commendable!
Response from Grand New Flag
Sep 09, 2020
You are welcome Mike. Thank you for your dedication to our great country. Fly Old Glory High and Proud!
peggy
Verified Buyer
The quality is absolutely amazing. I love that they are a family company made in the USA
Response from Grand New Flag
Sep 09, 2020
Thanks Peggy for your continued support over the years. Fly Old Glory High and Proud on the open water!
Ken M
Verified Buyer
Website is easy to navigate and also received quick email response to question.
Shirley K
Verified Buyer
Shopping online was easy. Recently purchased a replacement flag for our business, which is Veteran Owned and now I'm replacing my faded flag at our residence with this purchase.
Glad to purchase from a family business that supports veterans. Thanks Phillip.
Glad to purchase from a family business that supports veterans. Thanks Phillip.
Response from Grand New Flag
Sep 01, 2020
Hi Shirley,
Thank you for your continued support. Without the support of our loyal customers our donation to veterans groups would not be possible. Fly Old Glory High and Proud!
Greg
Verified Buyer
Order experience good and glad to find product Made in the U.S.A (Trump 2020)
Annette
Verified Buyer
I had some questions about shipping, and my call was returned within minutes. So far, excellent customer service!
David C
Verified Buyer
Thank you for appreciating veterans with a great discount
Dolores D
Verified Buyer
Easy to navigate website, your company was recommended by a friend. We are looking forward to getting our flag.
Karl O
Verified Buyer
overall great, just finding the link to the military discount was a bit confusing.
Joe D
Verified Buyer
easy checout
Dave
Verified Buyer
Straight forward and informative
Charles D
Verified Buyer
Easy ordering process, shipping is a little pricey, but for an American Made product I guess it is ok.
HUY H
Verified Buyer
Quick and easy to navigate. Thanks for having a discount for veterans.
Richard j
Verified Buyer
excellant no problems
Denis S
Verified Buyer
Website was extremely easy to navigate. So happy to have found a Made in the USA telescoping flagpole that won't collapse as a result of terrible design. Sure wish we had found your site before wasting money on the previous pole - seems like they would realize that by selling the junk, they are actually disrespecting the flag. Can't wait to get the flagpole and get it installed so we can continue to show our patriotism.
Response from Grand New Flag
Aug 19, 2020
Hi Denis, Thank you for supporting our family business and American Made. I am glad you found our site so easy to use. You will be flying Old Glory High and Proud for many years to come on your Titan Telescoping Flagpole.
jerry c
Verified Buyer
Easy checkout! Thank you for the military discount, much appreciated! GO USA!
Shirley
Verified Buyer
Excellent!
jim
Verified Buyer
If I am using PayPal to pay for an item then why in the blue hell do I have to give you a billing address. Last time I will do business with you.
About Grand New Flag
Grand New Flag is founded to honor the memory of Arnold J. Kauppinen, owner Philip’s father who served 2 combat tours in Vietnam and suffered from PTSD. Our products including American flags, flagpoles, shadow boxes, pole hardware, POW-MIA and patriotic flags, US Armed Forces flags, civil service flags, custom flags, state flags, memorial flags, open message flags and all other accessories are 100% made in the USA. Grand New Flag is an Eder Flag authorized dealer offering 15% off discounts for veterans and active duty military, while 5% of net profits is donated to a non-profit organization that helps veterans of the United states each year. Contact Grand New Flag for additional information.
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Grand New Flag is a Verified Merchant
Questions? Contact Us
philip@grandnewflag.com
716-800-3524
8 am to 4:30 pm Eastern Time
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