Grand New Flag
Home Improvement & Garden
4.9 From 1 to 5
143 Reviews
Overall Ratings
5 Stars
133
4 Stars
8
3 Stars
1
2 Stars
1
1 Star
0
  • 143 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Mar 31, 2019
We've purchased from Grand New Flag a few times now. It is always a pleasure to due business with Philip. His site is easy to use and he is always very prompt in answering any questions.
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Response from Grand New Flag
Apr 01, 2019
Thank you Peg for the kind words. I really appreciate your continued support of our family business and buying American Made. Fly Old Glory High and Proud! Philip
Mar 28, 2019
Quick, helpful, easy to order
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Response from Grand New Flag
Mar 28, 2019
Hi Paul, Thanks for your feedback on your shopping experience with us. I am always happy to hear that the site has helpful info and is easy to complete the order. Fly Old Glory High and Proud! Philip
Mar 27, 2019
Great place to shop, love that they are made in the USA.
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Response from Grand New Flag
Mar 27, 2019
Thank you for the continued support of our family business and for buying American Made! You will love this Never Furl Kit as it keeps your flag from wrapping up. Any questions give me a shout.
Mar 21, 2019
I don't like how your email is required to checkout as a guest and it tries to automatically sign you up for news letter emails.
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Response from Grand New Flag
Mar 21, 2019
Hello Chase, Thank you for submitting your feedback and for supporting our family business. Upon your suggestion I have changed the newsletter subscription to not be checked automatically, customers will now have to click the box to opt in. The reason we require your email to check out is so you will receive your order confirmation/receipt and tracking information once it ships. Thank you again for your feedback and for buying American Made. Fly Old Glory High and Proud! Philip Kauppinen Owner
Mar 18, 2019
American made, the only way to go.
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Response from Grand New Flag
Mar 18, 2019
Happy to hear the order process was easy for you. Thank you for buying American Made and supporting our family business. Fly Old Glory High and Proud!
Mar 14, 2019
I almost went somewhere else when I saw the count down to use the coupon code. That really irritated me. I also was very disappointed to be unable to buy a white flag pole with white hardware. Only black kits are available. I hope the bracket and flag are really good.
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Response from Grand New Flag
Mar 14, 2019
Hi Amy, I am sorry for the irritation caused by the abandoned cart timer pop-up. I really appreciate your support of our family business and your efforts to buy American Made. Thank you for your purchase. The reason I do not have white 6' flagpoles (or silver) is because I do not have a source for them Made in America. I only sell American Made products. Thank you for sending me this feedback, I take all feedback seriously. Sincerely, Philip Kauppinen Owner
Mar 10, 2019
Great order process.
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Response from Grand New Flag
Mar 11, 2019
Hello Barrie, Thank you for the feedback. I'm happy to hear the ordering process was a great experience for you. Thanks for supporting our family business and buying American Made.
Mar 05, 2019
Received my first flag the other week - too large for my 25' pole - ordering the 4x6. Flags are very well made looks like it will last years and years. Love the veteran support!
Mar 04, 2019
Fantastic service. Highly recommended.
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Response from Grand New Flag
Mar 05, 2019
Hello Denise, Thank you for the rave review and supporting our family business. Glad I could be of help in getting you the correct size flags for your flagpole. Fly Old Glory High and Proud!
Feb 25, 2019
Its nice to see companys that care and honor Veterans!! Thank you so much!!!
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Response from Grand New Flag
Feb 25, 2019
You are welcome Michael. Thank you for your dedication to our great country. Fly Old Glory High and Proud!
Feb 24, 2019
Very easy to navigate the site
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Response from Grand New Flag
Feb 24, 2019
Hello Robert, I'm happy to hear you had an easy and smooth experience navigating the site and placing your order. Thanks for supporting our family business and buying American Made.
Feb 14, 2019
Great
Feb 12, 2019
Overall great ordering experience with even a personal touch.
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Response from Grand New Flag
Feb 12, 2019
Thank you for the opportunity to help you with your flag needs and thanks for supporting our family business.
Feb 04, 2019
Great
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Response from Grand New Flag
Feb 04, 2019
Hello Michael, Thanks for the 5 star rating on your shopping experience.
Feb 03, 2019
Easy to navigate site and good pricing. Like supporting a family business.
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Response from Grand New Flag
Feb 04, 2019
Hello Tony, Thanks for your feedback on the ease of navigating the site and product selection. It's helpful to know that our efforts in designing the site for a great customer experience are on track. We are grateful for your support of our family business and shopping American Made.
Jan 25, 2019
5 Star Company & Customer Service!!!
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Response from Grand New Flag
Jan 25, 2019
Hello Luis, Thank you for choosing Grand New Flag for your American Flag needs and for the glowing feedback. Fly Old Glory High and Proud!
Jan 11, 2019
I always receive a quality American Made product as specified.
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Response from Grand New Flag
Jan 11, 2019
Hello Brandon, Thanks for your continued support of our family business and buying American Made.
Jan 06, 2019
easy checkout and good you provided a sizing chart and good explanation of the 2 different material choices/it seems the quality of the material is high too ! I hope I'm satisfied and am looking forward to delivery ! I gave 5 stars based on your site
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Response from Grand New Flag
Jan 07, 2019
Hello Steven, Thank you for the feedback on how informative the site is and how easy it was to checkout. We strive to provide the best information possible to help our customers in their decision making. Thank you again for supporting our family business.
Jan 06, 2019
This site was very informative.
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Response from Grand New Flag
Jan 07, 2019
Hello Monty, Thank you for your feedback on our efforts to be as informative as possible on our products. We strive to give as much useful information as possible to help our customers make an informed purchase. Thank you for buying American Made and supporting our family business.
Dec 17, 2018
MADE IN USA
About Grand New Flag
Grand New Flag is founded to honor the memory of Arnold J. Kauppinen, owner Philip’s father who served 2 combat tours in Vietnam and suffered from PTSD. Our products including American flags, flagpoles, shadow boxes, pole hardware, POW-MIA and patriotic flags, US Armed Forces flags, civil service flags, custom flags, state flags, memorial flags, open message flags and all other accessories are 100% made in the USA. Grand New Flag is an Eder Flag authorized dealer offering 15% off discounts for veterans and active duty military, while 5% of net profits is donated to a non-profit organization that helps veterans of the United states each year. Contact Grand New Flag for additional information.
Grand New Flag is a Verified Merchant
Questions? Contact Us
philip@grandnewflag.com
2077140225
8 am to 5 pm

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