Grand New Flag
Home Improvement & Garden
4.9 From 1 to 5
315 Reviews
Overall Ratings
5 Stars
290
4 Stars
17
3 Stars
6
2 Stars
1
1 Star
1
  • 315 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Nov 16, 2016
We absolutely LOVE our new flag. It sits on top of a 30' pole with a solar light that makes it awesome day or night. We thoroughly enjoyed the act of raising our flag on Veterans Day 2016. Thank you to all our vets for your service and thank you Grand New Flag for your service. Martin's Farm
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Response from Grand New Flag
Nov 17, 2016
Hello Martin's Farm! Fly Old Glory High and Proud my friends. Thank you for supporting our Veterans and my small family owned business.
Oct 28, 2016
The flag mounting rings worked as advertised and the service and timeliness of deliver were excellent. Will buy from this vendor again when the need arises.
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Response from Grand New Flag
Nov 02, 2016
Thank you Doug, I strive to offer great products and service. Thanks for buying American Made.
Aug 29, 2016
Our city has strict restrictions when it comes to flag poles. I bought what I thought I needed. It ended up being too short so I con texted Philip. He sent me another section. It is easy to mount in the ground and very sturdy. I have the stars and stripes and the Gadsden flag blowing proudly in the breeze. I added a solar light to the top and it is wow. Made in the USA! Thank you Philip for carrying products made here.
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Response from Grand New Flag
Aug 31, 2016
Hi Bob, Thanks for your feedback and support of American Made! It was my pleasure to help you get just what you needed. Fly them both high and proud!
Aug 15, 2016
Great quality products and fast shipping. We are very happy with our purchase and will choose to do business with Grand New Flag again.
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Response from Grand New Flag
Aug 17, 2016
Hi Angie. Thank you for your purchase and feedback. It puts a smile on my face to know you are enjoying your flag pole. I look forward to serving you in the future.
Aug 09, 2016
Excellent customer service that goes the extra mile for you satisfaction. Would highly recommend to everyone!
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Response from Grand New Flag
Aug 09, 2016
Hi Michael, It was my pleasure to help you with your flag pole needs. Thanks for supporting a small family owned business and American Made!
Jul 28, 2016
We ordered an American flag a few months ago, and loved the quality product that we received. We just recently ordered another American flag and a New Mexico state flag. I had to call as the state flag is a special order and leave a message, but was contacted very quickly. The gentleman that I spoke with was so very helpful, and actually saved us quite a bit of money (we were planning on ordering flags that were a little too big). We plan on ordering all of our flags from Grand New Flag in the future.
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Response from Grand New Flag
Aug 01, 2016
Hi, It was a pleasure helping you with your flag needs. Thank you for your patience in ordering the state flag since it was not listed on the site. I plan to slowly add all state flags for easy ordering. Glad I could point you to the correct size flags for your poles and save you money :) Fly them proud and thank you for your continued business.
Jul 26, 2016
Overall a great product, and perhaps the best option for the money if you are looking for all American-made products (and why wouldn't you be, especially for something like this?). I will be recommending this site and these products to anyone looking for flag products.

I was worried that the "dark gray ABS" ball top would be an eyesore, but it is painted a gunmetal chrome, and looks very nice without adding unnecessary weight to the end of the flagpole. I did opt to purchase a cast aluminum bracket from this site to use instead of the HDPE bracket included in this set, as I was mounting the bracket on brick and was concerned that the heat from the sun and bricks would make the plastic bracket flex or warp. I also might have preferred the flagpole be of a slightly heavier gauge steel (26 or perhaps even 24), but I recognize that this would make for a heavier pole, which would in turn might necessitate the heavier bracket and stronger anchors (I used 2 1/2" sleeve anchors and the aluminum bracket, so this would not have been an issue). I also like the idea that another reviewer had of using set screws instead of the thumbscrews for the flagpole for a cleaner look.

All in all, I consider this set to be an excellent value for the money, in addition to be American-made in its entirety, and am very happy with the value and service from this site. That being said, if a "deluxe" set were available with set screws in addition to the thumbscrews, a slightly heavier-gauge pole, and the aluminum bracket, I would gladly have paid a premium for it.
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Response from Grand New Flag
Jul 26, 2016
Hi Matthew, Thank you for this detailed feedback, as it is extremely important to me to hear from my valued customers. You paint an excellent picture for those shopping on the site who may have questions and provide some very good tips for mounting the bracket. I like your description of ball topper finish and will change it on the product page, thank you. Thank you also for being an avid supporter of buying American Made. The set screws on the rotating rings is an issue I have taken up with the manufacturer but at this time they are not willing to make the change. I am working on a premium kit but it may not be ready to roll out until next year, stay tuned. Thanks again for taking the time to leave your feedback.
Jul 16, 2016
Bought the 3X5 American flag about a month ago. Very satisfied! Very high quality and brilliant colors, and flies proudly on the flag pole that I purchased 4-5 yrs ago also from Grand New Flag!
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Response from Grand New Flag
Jul 18, 2016
Hi Tim, Thanks for your continued support over the years. Fly her high and proud!
Jun 26, 2016
Hi, I'm very happy with our new flag. I'm sure it will last us for a long time. The next time we need another flag we'll be contacting the Grand New Flag co.
Jun 25, 2016
It's been 2 years since I lost my son, a highly decorated Marine Combat Veteran. I've been looking at flag cases off and on since his death waiting until I was emotionally ready to display the flag I was given at his funeral and finding one made in America. When I found the Grand New Flag website, asked a question of the company and actually got a prompt reply from the owner, I knew I wanted to buy from them. Delivery was prompt and the 15% veteran discount as well as 5% of annual proceeds going to a Veteran organization were icing on the cake. Excellent service, very pleased with the quality of the beautiful flag case.
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Response from Grand New Flag
Jul 06, 2016
Hello Judith, I am very sorry for the loss of your son. I am glad I was able to play a small part in the emotional process and help you to display his flag. May he rest in peace. Thank you for your feedback and sharing your story. Take care, Philip Kauppinen~Owner
Jun 20, 2016
I wanted to wait until we had our flag up for awhile before I reviewed it. I ordered the Defender 17 foot flag pole late Monday afternoon and received it Thursday. I was very impressed with the prompt delivery. The flag pole and flag appear be high quality. We've had ours installed since a few days before Memorial Day 2016. It's beautiful! I would highly recommend purchasing a flag pole from Grand New Flag. We have some pretty strong winds at our house. The Defender Flag Pole is holding up nicely. I'm sure we will have many years of enjoyment from it. I would like to post a couple pictures but I don't know how!
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Response from Grand New Flag
Jun 13, 2016
Hi Peggy, Thanks so much for your feedback. I aim to have the best products and customer service and it is nice to hear I am on target. I am glad you were able to get the pole installed just before Memorial Day. I would love to see some pictures. If you are on facebook you can post them on my page www.facebook.com/GrandNewFlag
Jun 20, 2016
I purchased a 2 position cast aluminum bracket to replace a store purchased one that broke on Memorial Day (of all days) While searching Amazon for a replacement, one reviewer suggested "Grand New Flag.com" Well made, light weight bracket w/ 3 mounting holes and hardware included. I happened to use longer screws and anchors mounting into brick face. Quick shipping too. Makes perfect sense to me to use American made parts, poles, and flags to display our flag and our pride. Thanks Philip!
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Response from Grand New Flag
Jun 20, 2016
Hi David, Sorry to hear about the mishap on Memorial Day, what a bummer. I am glad you found my site and are happy with the cast aluminum bracket. Thanks for your support of my small family operated business and the American Manufacturer. Fly Old Glory Proud!
Jun 08, 2016
Good quality. Been hanging on the front porch since we've received it. Has not faded and the colors have not run. Would purchase from GNF again!
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Response from Grand New Flag
Jun 08, 2016
Thanks for the feedback and support of Grand New Flag. That's 100% Made in the U.S.A. top quality for you. Fly it Proud!
May 12, 2016
Great kit with a high quality flag and pole. If you're looking to hang Old Glory on your house, do yourself a favor and buy this kit. Everything is made in the USA and the folks at Grand New Flag shipped mine the same day and it was here super fast.
Great product and a great company!
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Response from Grand New Flag
May 13, 2016
Hi Bernard, Thanks for taking a moment to leave your feedback. It is great to know you are happy with your flag kit and the customer service. Thanks for supporting American Made and my small family business. Fly it Proud!
Apr 22, 2016
Phillip was extremely helpful and timely during the whole process. He went the extra mile to help us with the purchase. Would definitely recommend him and the company.
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Response from Grand New Flag
Apr 22, 2016
Thanks for the recognition Ray. I strive to help my customers as much as possible. Your Lions Club-Patriots Project is a wonderful way to raise money for your community based projects and spread patriotism though out the year.
Apr 21, 2016
Thanks, Phil. Your attention to your customers is the best. We'll be back again.
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Response from Grand New Flag
Apr 21, 2016
Hi Dick, It's always my pleasure to help in any way that I can. Thanks for you and your families continued support.
Mar 02, 2016
I am very happy with the flag pole and bracket. No way in hell I would've let my American and Texas flags fly on something made in China. Keep up the great work.
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Response from Grand New Flag
Mar 02, 2016
That's the spirit! Thanks for supporting a small business and buying American. Fly them Proud!
Feb 14, 2016
Great product and responsive, courteous customer service.
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Response from Grand New Flag
Feb 15, 2016
Hi Richard, Thanks for the feedback and for choosing Grand New Flag. I'm glad you are happy with the bracket and customer service your received.
Dec 28, 2015
I got exactly the parts I needed, and right on time. Their veteran's discount is also greatly appreciated!
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Response from Grand New Flag
Dec 31, 2015
Hi Warren, Thanks for the feedback on the mounting rings and customer service. You deserve all the thanks in the world for your dedication to our great country. I am happy to offer the discount and to give back through my 5% for Vets Fund each year. Fly it proud!
Nov 28, 2015
These rotating flag mounting rings were exactly what we were looking for. The order was prompt and we received them promptly. We like the idea that you all give 15% off to veterans and have a 5% for Vets Fund. Thank you for creating a company in memory of a fine soldier!
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Response from Grand New Flag
Dec 09, 2015
Hello Linda, Thank you for your purchase and recognition of my father and hero. With your support I am able to give back to the fine men and women who sacrifice so much for our country. Please take a moment to visit the 5% for Vets Fund page (which can be found under the About Us tab) to learn more about the 2015 recipient and past recipients. God Bless you.
About Grand New Flag
Grand New Flag is founded to honor the memory of Arnold J. Kauppinen, owner Philip’s father who served 2 combat tours in Vietnam and suffered from PTSD. Our products including American flags, flagpoles, shadow boxes, pole hardware, POW-MIA and patriotic flags, US Armed Forces flags, civil service flags, custom flags, state flags, memorial flags, open message flags and all other accessories are 100% made in the USA. Grand New Flag is an Eder Flag authorized dealer offering 15% off discounts for veterans and active duty military, while 5% of net profits is donated to a non-profit organization that helps veterans of the United states each year. Contact Grand New Flag for additional information.
Grand New Flag is a Verified Merchant
Questions? Contact Us
philip@grandnewflag.com
2077140225
8 am to 5 pm

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