Response from Grand New Flag
Nov 27, 2019
Hello Debra, thanks so much for your thoughts. We strive to keep it an easy and smooth experience and hearing from you lets us know we are on track.
Response from Grand New Flag
Nov 18, 2019
Rey, Thank you for your service and dedication in the United States Navy. We also appreciate your continued support of our family business.
John
Verified Buyer
Response from Grand New Flag
Nov 18, 2019
Hello John, thanks for the detailed feedback. It is a great help to us to know how the shopping experience is for our customers.
Judy
Verified Buyer
Response from Grand New Flag
Nov 11, 2019
Thank you for your dedication and sacrifice for our great country serving in the Armed Forces. Please spread the word to your fellow Veterans and family.
Response from Grand New Flag
Nov 07, 2019
Hello Don, Thank you for your dedication and sacrifice for our great country. Please spread the word to your friends and family.
Leslie M
Verified Buyer
Response from Grand New Flag
Oct 29, 2019
Hello Leslie, my deepest appreciation to you and your husband for your dedication and sacrifice for our great country serving in the U.S. Navy. I'm sorry for the confusion regarding the Veterans Discount, the info to obtain the discount is here: https://www.grandnewflag.com/military-service-discount/
I will refund the discount amount on your current order. Thanks for supporting our family business and buying American Made.
Response from Grand New Flag
Oct 29, 2019
Hi Bev, great to hear the site was user friendly for you. That is one of our main goals for the shopping experience. Thank you for Buying American Made.
Linda
Verified Buyer
Response from Grand New Flag
Oct 29, 2019
Hi Linda, I received your feedback and sincerely apologize for the recent price increase. I am going to refund $20 back to your card since you were shopping for that item last week and were not able to make the purchase until this morning.
Thank you for choosing Grand New Flag and supporting our family business.
Response from Grand New Flag
Oct 24, 2019
Hello Harry. Glad you had an outstanding experience on our website. Thanks for your support of our family business. Welcome Home Sir!
Response from Grand New Flag
Jul 21, 2019
Hi Mark, thanks for your feedback. I am glad the shopping experience was easy for you. I appreciate your support of our family business.
Response from Grand New Flag
Jun 28, 2019
Hello Shannon,
I do offer a 15% off Military Discount. I founded Grand New Flag to honor the memory of my father who served 2 combat tours in Vietnam. The details can be found here: https://www.grandnewflag.com/military-service-discount/
Any questions please let me know. Thanks, Philip
Response from Grand New Flag
May 01, 2019
Hello Amber,
Thank you for trusting us with your Custom Logo flag project. We will be in touch to discuss your special requests to make sure we get the job done to your requirements.
Philip
Randy J.
Verified Buyer
Response from Grand New Flag
Apr 24, 2019
Thank you Sir for your dedication to this great country. I also appreciate your support of our family business. You will be flying Old Glory High and Proud very soon on your Titan Telescoping flagpole made in the U.S.A.
Roy A.
Verified Buyer
Response from Grand New Flag
Apr 19, 2019
Hi Roy,
Thanks so much for the positive feedback and support of our family business. Fly Old Glory High and Proud 24/7!
Response from Grand New Flag
Apr 20, 2019
Hello Matt,
Thanks for your continued support of our family business and buying American Made.
Philip
Roy A .
Verified Buyer
Response from Grand New Flag
Apr 19, 2019
Hello Roy,
Thank you Sir for your dedication to our great country. Also thank you for supporting our family business and American Made.
Philip
Response from Grand New Flag
Apr 12, 2019
Hi Ron,
Thank you for your feedback, supporting our family business and buying American Made.
Response from Grand New Flag
Apr 08, 2019
Hello Cindy,
Thank you for shopping Made in the U.S.A.! You will not be disappointed in the craftsmanship of these 2-Position Cast Aluminum flagpole brackets. I really appreciate your 5 star feedback and for supporting our family business.
Lora R.
Verified Buyer
Response from Grand New Flag
Apr 05, 2019
Lora, it was great to talk with you and thank you for your kind words. I appreciate you supporting our family business and Buying American Made. The American Flag Presentation Set is going to look great in your office. I look forward to your review of the set once you put it together.
About Grand New Flag
Grand New Flag is founded to honor the memory of Arnold J. Kauppinen, owner Philip’s father who served 2 combat tours in Vietnam and suffered from PTSD. Our products including American flags, flagpoles, shadow boxes, pole hardware, POW-MIA and patriotic flags, US Armed Forces flags, civil service flags, custom flags, state flags, memorial flags, open message flags and all other accessories are 100% made in the USA. Grand New Flag is an Eder Flag authorized dealer offering 15% off discounts for veterans and active duty military, while 5% of net profits is donated to a non-profit organization that helps veterans of the United states each year. Contact Grand New Flag for additional information.
Grand New Flag is a Verified Merchant
Questions? Contact Us
philip@grandnewflag.com
2077140225
8 am to 5 pm
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