Grand New Flag
Home Improvement & Garden
4.9 From 1 to 5
136 Reviews
Overall Ratings
5 Stars
127
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
0
  • 136 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Jul 16, 2019
Easy website, thank you
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Response from Grand New Flag
Jul 21, 2019
Hi Mark, thanks for your feedback. I am glad the shopping experience was easy for you. I appreciate your support of our family business.
Jun 28, 2019
WISH YOU GAVE MILITARY DISCOUNT
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Response from Grand New Flag
Jun 28, 2019
Hello Shannon, I do offer a 15% off Military Discount. I founded Grand New Flag to honor the memory of my father who served 2 combat tours in Vietnam. The details can be found here: https://www.grandnewflag.com/military-service-discount/ Any questions please let me know. Thanks, Philip
May 01, 2019
good. hope my special requests gets filled
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Response from Grand New Flag
May 01, 2019
Hello Amber, Thank you for trusting us with your Custom Logo flag project. We will be in touch to discuss your special requests to make sure we get the job done to your requirements. Philip
Apr 24, 2019
Great customer service AND a military discount. Can't wait to receive this!
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Response from Grand New Flag
Apr 24, 2019
Thank you Sir for your dedication to this great country. I also appreciate your support of our family business. You will be flying Old Glory High and Proud very soon on your Titan Telescoping flagpole made in the U.S.A.
Apr 19, 2019
Had ordered a 20 ft flagpole yesterday with out the solar light. Thought it over and ordered the light today. Great company who appreciates their customers.
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Response from Grand New Flag
Apr 19, 2019
Hi Roy, Thanks so much for the positive feedback and support of our family business. Fly Old Glory High and Proud 24/7!
Apr 19, 2019
Great Product!
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Response from Grand New Flag
Apr 20, 2019
Hello Matt, Thanks for your continued support of our family business and buying American Made. Philip
Apr 18, 2019
Easy web site to use. Also I signed up for the Veterans Discount and received a reply within 10 minutes!
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Response from Grand New Flag
Apr 19, 2019
Hello Roy, Thank you Sir for your dedication to our great country. Also thank you for supporting our family business and American Made. Philip
Apr 11, 2019
Went very good
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Response from Grand New Flag
Apr 12, 2019
Hi Ron, Thank you for your feedback, supporting our family business and buying American Made.
Apr 08, 2019
Very happy to find a bracket that is Made in the USA.
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Response from Grand New Flag
Apr 08, 2019
Hello Cindy, Thank you for shopping Made in the U.S.A.! You will not be disappointed in the craftsmanship of these 2-Position Cast Aluminum flagpole brackets. I really appreciate your 5 star feedback and for supporting our family business.
Apr 04, 2019
The owner Philip was very helpful and kind! We are looking forward to receiving the "made in USA" indoor American Flag we ordered for our company office! Thank you!
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Response from Grand New Flag
Apr 05, 2019
Lora, it was great to talk with you and thank you for your kind words. I appreciate you supporting our family business and Buying American Made. The American Flag Presentation Set is going to look great in your office. I look forward to your review of the set once you put it together.
Apr 04, 2019
Great experience. Easy to use. Talked to Phillip who was very helpful.
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Response from Grand New Flag
Apr 05, 2019
Hello Gary, It was a pleasure to talk to you and provide the info on the Titan Telescoping Flagpole that you needed. Thank you for the kind words and supporting our family business. Fly Old Glory High and Proud!
Apr 03, 2019
Awesome
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Response from Grand New Flag
Apr 04, 2019
Hello Gregory, Sometimes one word says it all. Thanks for the feedback, supporting our family business and buying American Made. Philip
Apr 02, 2019
So far so good
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Response from Grand New Flag
Apr 03, 2019
Hello Chris, Thanks for your vote of confidence in our products and supporting our family business. If you have any questions after receiving your order let me know. Philip
Mar 31, 2019
We've purchased from Grand New Flag a few times now. It is always a pleasure to due business with Philip. His site is easy to use and he is always very prompt in answering any questions.
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Response from Grand New Flag
Apr 01, 2019
Thank you Peg for the kind words. I really appreciate your continued support of our family business and buying American Made. Fly Old Glory High and Proud! Philip
Mar 28, 2019
Quick, helpful, easy to order
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Response from Grand New Flag
Mar 28, 2019
Hi Paul, Thanks for your feedback on your shopping experience with us. I am always happy to hear that the site has helpful info and is easy to complete the order. Fly Old Glory High and Proud! Philip
Mar 27, 2019
Great place to shop, love that they are made in the USA.
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Response from Grand New Flag
Mar 27, 2019
Thank you for the continued support of our family business and for buying American Made! You will love this Never Furl Kit as it keeps your flag from wrapping up. Any questions give me a shout.
Mar 21, 2019
I don't like how your email is required to checkout as a guest and it tries to automatically sign you up for news letter emails.
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Response from Grand New Flag
Mar 21, 2019
Hello Chase, Thank you for submitting your feedback and for supporting our family business. Upon your suggestion I have changed the newsletter subscription to not be checked automatically, customers will now have to click the box to opt in. The reason we require your email to check out is so you will receive your order confirmation/receipt and tracking information once it ships. Thank you again for your feedback and for buying American Made. Fly Old Glory High and Proud! Philip Kauppinen Owner
Mar 18, 2019
American made, the only way to go.
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Response from Grand New Flag
Mar 18, 2019
Happy to hear the order process was easy for you. Thank you for buying American Made and supporting our family business. Fly Old Glory High and Proud!
Mar 14, 2019
I almost went somewhere else when I saw the count down to use the coupon code. That really irritated me. I also was very disappointed to be unable to buy a white flag pole with white hardware. Only black kits are available. I hope the bracket and flag are really good.
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Response from Grand New Flag
Mar 14, 2019
Hi Amy, I am sorry for the irritation caused by the abandoned cart timer pop-up. I really appreciate your support of our family business and your efforts to buy American Made. Thank you for your purchase. The reason I do not have white 6' flagpoles (or silver) is because I do not have a source for them Made in America. I only sell American Made products. Thank you for sending me this feedback, I take all feedback seriously. Sincerely, Philip Kauppinen Owner
Mar 10, 2019
Great order process.
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Response from Grand New Flag
Mar 11, 2019
Hello Barrie, Thank you for the feedback. I'm happy to hear the ordering process was a great experience for you. Thanks for supporting our family business and buying American Made.
About Grand New Flag
Grand New Flag is founded to honor the memory of Arnold J. Kauppinen, owner Philip’s father who served 2 combat tours in Vietnam and suffered from PTSD. Our products including American flags, flagpoles, shadow boxes, pole hardware, POW-MIA and patriotic flags, US Armed Forces flags, civil service flags, custom flags, state flags, memorial flags, open message flags and all other accessories are 100% made in the USA. Grand New Flag is an Eder Flag authorized dealer offering 15% off discounts for veterans and active duty military, while 5% of net profits is donated to a non-profit organization that helps veterans of the United states each year. Contact Grand New Flag for additional information.
Grand New Flag is a Verified Merchant
Questions? Contact Us
philip@grandnewflag.com
2077140225
8 am to 5 pm

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