Good Neighbor Insurance
4.8 From 1 to 5
154 Reviews
Overall Ratings
5 Stars
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  • 154 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Dec 11, 2016
Jeff, I don't usually respond to these messages, [to a .pdf card thanking the client for their business] but I wanted to take just a minute of your time to express my thanks to your courteous and helpful staff while making my decision to purchase a new health insurance policy.

As an expat with extraordinary health insurance requirements, I worked with your knowledgeable Individual Team to identify a product that was satisfactory for my needs. Honestly, I shopped around the competition as well, and found the level of assistance and products GNI offered superior in all cases. Thanks to the responsiveness of your proactive team, I was able to procure and provide proof of insurance to the foreign government in a very short timeline. Having been individually insured for over 20 years through my consulting firm, I have worked with several different agencies to provide my health insurance needs.

As the founder of GNI, it is certainly to your credit how effectively your team works with its clients. I look forward to our continued relationship. Kind Regards.
Dec 01, 2016
It has always been a pleasure to work with GNI. Their staff is always nice and friendly, and the organization is very easy to work with as everyone is professional and knowledgeable. We always work hard for GNI when they call on us, because GNI works hard for their clients, and that has always been important to Petersen International Underwriters' success.
Nov 05, 2016
Thank you to your entire team for thinking of Azimuth. You honestly don't know how important it is to us to be associated with GNI. Jeff and the entire team is so well respected in the mission market and all your business matters, it just means the world that you all entrust Azimuth the way you do.

A partnership with GNI has been a upfront goal of mine personally since the start of Azimuth and I'm humbled that it's actually taken off in the manner in which it has.
Oct 08, 2016
Thank for your insight into our International and now our Domestic insurance needs.

I really want to acknowledge Shara's incredible customer care. We have had some real curve balls thrown at us, one the new laws, and two an appeal by one of our members to get a clear response from our carrier. Shara has not hesitated to do the leg work to help us resolve both issues. Within literal hours Shara responded to, and was on top of both. I want to commend Good Neighbor for hiring well, and Shara for great customer care!
Oct 01, 2016
Thank you for the work you did on our behalf. From the everyday tasks throughout the renewal planning stages, you maintained the height of professionalism. We always felt comfortable contacting you when we had issues with the plan. You were on top of the situation immediately, You helped make a challenging renewal experience as smooth as it could be. Again, we've really enjoyed working with you and are very impressed by your work ethic, your attention to detail, your professionalism and your thoughtfulness.

Thanks again for going WAY above the call of duty.
Sep 05, 2016
Thank you so much!

You are a fantastic advocate for Feed My Starving Children. We can't thank you enough!
Aug 26, 2016
My name is Steve, and I have to say that I have received excellent help from your office. They have been very professional in helping me with a difficult problem.
Aug 14, 2016
Thank you so much once again for your incredible service! You all are a joy to work with.
Aug 05, 2016
Thank you very much for coordinating this process so promptly and for this good report. When my trip is rescheduled I plan to be in touch with Good Neighbor Insurance again to obtain the needed insurance. You live up to your name!
Jul 21, 2016
Thank you so much for handling this so efficiently and completely. We have been so very pleased with the service and customer attention your company has provided. I have two other children who, as well as Lydia, plan to travel internationally in the near future. You can be certain we will be signing up with Good Neighbor again!
Jul 14, 2016
I just called to see if I could thank you 'in person'. I am absolutely blown away with the insurance. It has been SUCH a blessing, and I'm finally taking care of myself. Yesterday I had a prescription filled out that was almost $400 and paid $0! I cannot thank you enough for all your help with enrollment. I had so many questions, freaked out, etc., but you hung in there and due to all your hard work, the blessings are flowing!
Jul 05, 2016
Thank you VERY much for your follow-up. It is helpful to receive such proactive customer service. I did receive your original response and have been pondering all of the options. Based on the information you provided and a very positive local doctor visit, we have decided NO changes are currently necessary in our coverage and we will be renewing our policy as is.
Jun 01, 2016
Thank you so much for all the hard work you do and for making our lives so much easier in regards to insurance. I cannot tell you how much we appreciate having people like you who understand our lives living overseas! After talking to Doug, I would like to reduce the amount of term life coverage from $250,000 to $200,000. With the limited amount of time that we have before returning to Asia, I do not have enough time to get a physical before departing. IF you need any further information, please let me know. Thank you again!
May 03, 2016
Regarding coverage for China, You are amazing. I appreciate all of your diligence and excellence.

Seriously, Thank YOU!
About Good Neighbor Insurance
Good Neighbor Insurance (GNI) specializes in good, cost-effective international travel medical insurance for travelers, expatriate medical insurance and non-profit groups going overseas. We love travel! Real people that provide you real answers, real quick! At Good Neighbor, we serve and protect our clients by offering the best, most affordable health insurance to fit each client’s needs.
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