Good Neighbor Insurance
5 From 1 to 5
44 Reviews
Overall Ratings
5 Stars
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  • 44 Reviews
  • 10 / 10 Recommend
  • 10 / 10 TrustScore
Apr 17, 2018
Pei Hsieh and Michele Therrien represent GNI well, they are always courteous and diligent with what they do, they understand our needs and do their very best to meet them. All years round they are there for us and for our members, never have I had any negative experiences with them at all. They are personable and professional, the best brokers anyone can ever ask for.
Apr 16, 2018
Hello Pei,
Hope you had a good weekend.

Following up on my promise to check back with you after the Aetna Forum.
It was a good forum. Aetna staff shared reports of what Aetna had done last year and their vision for the future. It was a good time of interaction with them and the other participants.

One of the best things I learned, especially from talking with the other participants:
How important and valuable You and GNI are for me as my Broker!
Thank you for being there for me.
Having now gone to two Aetna forums, I have come to appreciate more and more what you and your staff do for our missionaries (and thus for me, too). Thank you.

I look forward to working closely with you and your staff.


Robert D. McCall, D.Min.
Special Assistant to the
World Missions Executive Leadership
Church of God World Missions
Cleveland, Tennessee
Feb 27, 2018
The staff were very helpful.
Jan 25, 2018
Thanks SO much Doug. I just want to say again thanks for your personal service that is so responsive and so professional. Without going into too much detail about this last season, I can only say that you and your company and your service have been hugely encouraging while at the same time contrasting even more starkly to some of our other experiences with agencies and systems. We have been talking to many of our colleagues about your company, so thank you again!

I also just got a certificate from IMG saying it's been approved so that's also great!
Jan 22, 2018
Pei & Michele,

I received “Your Guide To Coverage and Benefits” and I wanted to compliment you on this quality document. It is nice having this summary of benefits in an easy to understand format. I cannot thank you enough for all the quality services provided by Good Neighbor Insurance. It is a pleasure doing business with you!
Jan 18, 2018
Dear Doug,

I am writing to let you know how much I appreciate your company's customer service policy. You have the best customer I have ever worked with period. Thank you!
Jan 16, 2018
I want to thank you all very much for your help in finding a great insurance plan that works for me! I was very concerned when looking through different options, but Good Neighbor saved the day. I sincerely appreciate what you do.
Jan 14, 2018
This is a long overdue 'Thank you' for the insurance coverage you provided while I was back in the States. I think I received an email from you asking for feedback and while I procrastinated the email was lost. I appreciate your courteous communications and look forward to using your service again.
Jan 10, 2018
I want to thank you and your team for always being available and for always responding very promptly to our questions You all are always so thorough and helpful and we are very thankful for your communication. When you live overseas, communication is always more difficult, especially in a more remote location like (ours).
Jan 08, 2018
YES! (This information helps) VERY MUCH SO! I love you, GNI!
The best customer service EVER!
Jan 03, 2018
So impressed with the quick responses and help! (Karen Bellas)
I keep coming back and highly recommend your team.
Dec 20, 2017
We compared GNI with Gallagher Charitable International Insurance Services. Your rates were better, and the coverage was comparable. Your staff was very helpful, and the online sign up process was very smooth.
Dec 16, 2017
We just want to thank you for your superior service in purchasing an overseas policy! Karen was quick to respond to our inquiries, so pleasant, and extremely thorough... what an absolute blessing!

Thanks again, and may God continue to bless each one of you and your business!
Dec 13, 2017
I just wanted to say thank you so so much for all your help. You are amazing at what you do. I have never met anyone in insurance willing to help me out as quickly and honestly as you did. you answered everything I needed in a timely way and helped me process my decision. ONLY because of you we are re-enrolled and added the maternity. You made this difficult process easy and understandable.

Thanks so much!!!!
Dec 07, 2017
Andrew and I are deeply grateful to you and all the staff at GNI. You have impressed us with your efficiency and personal connection you make during the process. We will not hesitate to recommend GNI to fellow workers. We are also sorry we were not able to sign through GNI at this time and appreciate the amount of work that has gone into assisting us.
Dec 01, 2017
Thanks Jeff I am very happy with your service! Keep up the good work.
Nov 21, 2017
I would like you to know how grateful I am, personally, to Good Neighbors Insurance for many years of excellent and valued service to CFCI and our missionaries. I am especially thankful to Pei Medil for being such a great support to me and advocate for me these past several years. she has been invaluable.

May our Lord continue to bless you and prosper you all as you continue to serve in this very important way.
Nov 13, 2017
Thank you! I haven't had any claims, but it makes me feel more secure to know that I have insurance when I travel.

Thank you for your service and your email. BTW - Nice layout on the thank you card!
Nov 06, 2017
Thanks for the great customer service you and others have provided to us over the past 6 years!

As a direct result of your commitment to customer service, I have recommended you to other missionaries here with us on the field in Nigeria when they have asked about insurance options. And I know that in at least one instance, it has resulted in insurance secured through your organization. Keep up the great work and service!
Oct 05, 2017
You guys always make it so easy for us!
About Good Neighbor Insurance
Good Neighbor Insurance (GNI) specializes in good, cost-effective international travel medical insurance for travelers, expatriate medical insurance and non-profit groups going overseas. We love travel! Real people that provide you real answers, real quick! At Good Neighbor, we serve and protect our clients by offering the best, most affordable health insurance to fit each client’s needs.
Good Neighbor Insurance is a Verified Merchant
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