2129
Reviews
Reviews
2129
Recommend
9 / 10
TrustScore
9.09 / 10
Megan S
Verified Buyer
Terrible service still haven’t received the Christmas present I ordered and was dispatched 13/12. Emailed and got another one sent a few weeks ago and still hasn’t turned up
L T
Verified Buyer
Great , couldnt fault.
Laura M
Verified Buyer
Bought as a gift, great quality, packaged well and fast delivery. I would buy from here again
Leanne B
Verified Buyer
I did have to have a replacement item sent out but overall I was very pleased with the service no hassle about a replacement sent & I didn’t need to send damaged one back. My partner loved it & will most likely shop again for more sports personalised gifts.
Neringa R
Verified Buyer
Amazing quality and finish.
Alan H
Verified Buyer
Very happy with purchase quality and delivery time..
Julie A
Verified Buyer
Order Number: WEB-1218-7198a3
Date of Purchase: 10 Dec 2018, 11:30
Terrible service. I still have an outstanding query relating to the wrong item/number of items received, lack of information relating to the non resolution of my issues and no apology. My gift order was for a pair of personalised "first Christmas" glasses which have still not been received. I would like the items as requested (as better late than never), an apology and explanation relating to the poor service and a full refund as the order was time dependent i.e. first christmas.
Date of Purchase: 10 Dec 2018, 11:30
Terrible service. I still have an outstanding query relating to the wrong item/number of items received, lack of information relating to the non resolution of my issues and no apology. My gift order was for a pair of personalised "first Christmas" glasses which have still not been received. I would like the items as requested (as better late than never), an apology and explanation relating to the poor service and a full refund as the order was time dependent i.e. first christmas.
LL K
Verified Buyer
Great value, fantastic service.
Henry B
Verified Buyer
Nice product but ordering process was not good. I appreciate Christmas is busy which is why I called before I ordered on 6th as I needed it by 14th. I was assured if I order that day it would be with me in time so I placed the order. Communication was poor, I had to keep chasing for the item to be dispatched. Chased on 11th and was told it would reach me by 14th. The item did not arrive on 14th. In fact I received a notification on 20th that it had only now been dispatched and to expect between 21st Dec and 3rd Jan. Arrived 3rd Jan, nearly 1 month since ordering!
Freda H
Verified Buyer
Very pleased
Jackie
Verified Buyer
Excellent service and brilliant product, me partner was very pleased with his gift
Stuart B
Verified Buyer
Very good quality signed photo. The recipient loved it !
Heather P
Verified Buyer
Very easy to order and good service
Paul T
Verified Buyer
The product was not delivered by the advertised time - I paid for express delivery and it arrived a number of days later than stated.
When I e-mailed to complain the response I had was perfunctory at best.
Very poor experience.
When I e-mailed to complain the response I had was perfunctory at best.
Very poor experience.
Miss M
Verified Buyer
Bought a personalised football mug for husband. Found delivery a little slow but really pleased with item and service.
Stephen S
Verified Buyer
Excellent
GLENN F
Verified Buyer
Good product, arrived on time
Lindsay J
Verified Buyer
It’s a shame the manager has now changed!
Carol B
Verified Buyer
My husband was extremely pleased with the book. The book arrived quickly and was well packaged.
Martin G
Verified Buyer
Terrible service. I ordered a personalised BWFC newspaper book in the first week of December for a Christmas present. Delivery date was 13th-19th December. It failed to arrive by 19th so I got in touch. After a few days, I received an email to say it was on its way. It didn't arrive. Therefore I had no gift for my father in law on Christmas Day. Thanks for that. It's 30th December as I write this and it still hasn't arrived. Abysmal. Avoid.
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