748
Reviews
Reviews
748
Recommend
9 / 10
TrustScore
9.09 / 10
Richard H
Verified Buyer
Very good customer service.
Sheila S
Verified Buyer
Hello,
Thank you for sending the barbecue it arrived safely however we are still waiting for the the griddle and pizza stone. Also the tools that were promised for waiting patiently for our order!
Sadly we have not yet had our first barbecue because my son has been extremely busy making silage. Then my 7 year old grand daughter tested positive for coronavirus so we have all been isolating. Everyone is ok so far and we are looking forward to having my son’s birthday barbecue next week in the good weather and school holidays!,
Thank you for your excellent updates and friendly help.
I will write a further review after the other items arrive.
SGS
Thank you for sending the barbecue it arrived safely however we are still waiting for the the griddle and pizza stone. Also the tools that were promised for waiting patiently for our order!
Sadly we have not yet had our first barbecue because my son has been extremely busy making silage. Then my 7 year old grand daughter tested positive for coronavirus so we have all been isolating. Everyone is ok so far and we are looking forward to having my son’s birthday barbecue next week in the good weather and school holidays!,
Thank you for your excellent updates and friendly help.
I will write a further review after the other items arrive.
SGS
Christopher M
Verified Buyer
Great product exactly as described would definitely use again
Colin G
Verified Buyer
very happy with the service although no notification that order was dispatched so pleasant surprise when it arrived.
Adam D
Verified Buyer
The guys at GardenBox were super helpful and their prices very reasonable. The only thing keeping this from 5* is that the delivery was a few days late, and it (outdoor kitchen) arrived with a large dent along the bottom. But customer services were superb. I have already recommended them.
Leonard R
Verified Buyer
Great quick service. It would be good if you also i form customers that items not in stock will
Be delivered when in atock
Be delivered when in atock
Darren B
Verified Buyer
Absolute pleasure dealing with Gardenbox, they did everything as promised. the knowledge and customer care is fantastic, this was my first experience with them and I will return to purchase more.
Darren
Darren
Nick
Verified Buyer
Amazing, company to deal with.
Mark spoke to me for over an hour, giving honest and valuable advice with no commitment or pressure to buy anything.
He then managed to source what I wanted when they are currently rarer than rocking horse poo :-)
I cant recommend them high enough
Mark spoke to me for over an hour, giving honest and valuable advice with no commitment or pressure to buy anything.
He then managed to source what I wanted when they are currently rarer than rocking horse poo :-)
I cant recommend them high enough
Raymond C
Verified Buyer
We scoured the internet looking for a new BBQ and came across Garden box and what a find that was.
Rick and Steve were the most helpful I have come across, no pressure, plain talking and no promises which they could not keep Would have no hesitation recommending they guys to any one looking to purchase a new BBQ or accessories
Rick and Steve were the most helpful I have come across, no pressure, plain talking and no promises which they could not keep Would have no hesitation recommending they guys to any one looking to purchase a new BBQ or accessories
Paul O
Verified Buyer
Purchased the Whistler Cirencester 6 fantastic bbq had a large family gathering and managed just fine. On delivery was given great advice from the guys at gardenbox about lifting the bbq off the pallet so I didn’t damage the plinth around the bottom also purchased the rotisserie which is massive and an awesome addition to a fantastic bbq. Keeping the grill clean is easy would definitely recommend this grill from gardenbox . 👍🏼
Lee N
Verified Buyer
Quality and quick service
Thanks
Thanks
Neil R
Verified Buyer
Poor communication from the very start of placing my order item was not even in stock when i had paid for it in full.
Ian R
Verified Buyer
We have bought the Whistler Blockley Modular outdoor kitchen and we are thrilled with it. We’ve had an excellent experience using GardenBox. Very friendly staff and knowledgeable about the products. We were kept informed about delivery dates and the kitchen arrived on the date we were told when we first ordered which I was really pleased about as I know there is a shortage of outdoor garden kitchens etc at the moment. We’re just waiting for the fridge now, but we always knew this would come 2 weeks later. You can really trust this company to be true to their word and I would definitely use them again. Can’t wait to start using our kitchen through the summer.
Chris H
Verified Buyer
Excellent service and communication from the guys and girls at Garden Box.
Philip K
Verified Buyer
what a great BBQ very good build quality and you definitely need to people to unpack it it is so heavy and comes ready assembled
Diane C
Verified Buyer
Rick and the Team went over and above to provide am ecellent service, far exceeding expectations. The BBQ is perfect, a great product and very good value for money. We have no hesitation buying from Garden Box again and would recommend highly to evetyone. Thank you.
Kevin B
Verified Buyer
The product is fantastic only dropped a star because communication was poor about delivery delays.
Ashley B
Verified Buyer
Great service although communication could be improved sort this issue out and it's 5* all day long.
Martin E
Verified Buyer
Very helpful and knowledgeable about the products. Highly recommend.
Tom S
Verified Buyer
I bought a KJ for my brothers 50th birthday in May. With countrywide shortages of all things bbq, I thought I’d left it too late. Stress levels high, Rick called to say the KJ would be there the next day. Thanks guys for a top service and hope to deal again. All the best. - Tom
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