Game Room Shop Entertainment
4.9 From 1 to 5
235 Reviews
Overall Ratings
5 Stars
229
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
3
Reviews 235
Recommend 10 / 10
TrustScore 9.9 / 10
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Denise Wilmot
Feb 25, 2022
Verified Buyer
This table tennis top is an excellent addition to our pool table. Working with the game room shop to order ship and track item was awesome. Customer service above expectation.
Donald Cerchia
Feb 22, 2022
Verified Buyer
The Game Room Shop customer service goes above and beyond. They did a lot of work for me, that I do not believe most companies would go through. Mariam is awesome!
Mark Knight
Feb 18, 2022
Verified Buyer
Thanks for your assistance with everything & all of the helpful info, guidance & direction provided. Your great service, persistence & patience with this old guy paid off.
Kim Nguyen
Feb 14, 2022
Verified Buyer
The balls were fine, but the service is even better: excellent!
Carl Rollison
Feb 13, 2022
Verified Buyer
First its important to point out that lead time to obtain my bar was terribly long, the item was ordered on June 25 2021 and was delivered January 27,2022. I commend the Game Room Shop in both on going up dates through out the long wait and I especially want to send a personal thank you to the owner who proved that it was manufacturing issue and the delay was not the Game Room Shop. Thank You Sir. As to the bar, it is everything we expected and more. It was packed very carefully and we received it undamaged. The assembly took some time time but it really was not that difficult with two people . The wood finish is excellent ... as I said we love it ... Thank You Again Game Room Store.
Patty Moorefield
Feb 10, 2022
Verified Buyer
Maxwell gave us updates regarding where our chairs were right up until we received our chairs. Customer service was awesome and would highly recommend.
Caroline Bushner
Feb 08, 2022
Verified Buyer
Reputation of quality craftsmanship. Excellent communications & customer care from the Game Room Shop! Many Thanks ^_^
Matthew Hasting
Feb 02, 2022
Verified Buyer
I received a phone call a day after making my internet purchase. The call was to ensure I was buying what I thought I was buying. I had actually made a mistake that was obvious to them but not me. I appreciate the support by calling me and helping me select what I really wanted. Great work and great service.
Kevin Smith
Jan 31, 2022
Verified Buyer
I always wanted a dart machine at my house.
Eduardo Riebeling
Jan 20, 2022
Verified Buyer
Pinball machine is GREAT, looks better than any video can show, and the guys who deliver went way beyond their duties, I can not be more happy and thankful, you earned a customer for life, thanks again
Ronen B
Jan 11, 2022
Verified Buyer
Game Room Shop and owner Dylan are first class. Looked them up online with no recommendation from anyone and after my first conversation with Dylan and his team, I just had a good feeling about working with them. Now, that all my new toys are in place, I cannot say enough nice things about Game Room Shop and Dylan. I purchased a number of high end items including a custom made arcade, pool table and ping ping table. Good luck Dylan. I wish more business owners run their business like you do.
Dan Green
Jan 07, 2022
Verified Buyer
I just ordered a pool table from the Game Room Shop, and the owner jumped on the chat line to help me finalize my order, adding helpful suggestions to get exactly what I needed. They go above and beyond to ensure their customers' satisfaction.
Lori Wetzel
Dec 30, 2021
Verified Buyer
Great communication from the purchase through delivery. Thank you!
Charlie Manoogian
Dec 29, 2021
Verified Buyer
It was nice to deal with someone who knew their job well got back right away with the information I requested transaction went very smoothly will shop there again
Chris Martin
Dec 27, 2021
Verified Buyer
Packages were received damaged (many rips and tears in boxes) and driver dropped off without signature. I took pictures and sent to Game Shop. The folks at Game Shop immediately put me in contact with the Warrior rep. Without fanfare they walked me through the process. Fortunately, the Warrior table parts are basically double boxed and no damage to parts was found. The table assembled without issue and is working as expected.
John Morgan
Dec 20, 2021
Verified Buyer
Received game today! My wife is stoked! Arrived in perfect condition, works perfectly
Bo Barbour
Dec 19, 2021
Verified Buyer
Excellent customer service
Eduardo Riebeling
Dec 13, 2021
Verified Buyer
Mariam went above and beyond to service and take care of me, I just ordered a pinball machine, I just wanted to let you know how good a job she is doing
Joe Goree
Dec 06, 2021
Verified Buyer
Although the manufacturer had many delays the Game Shop kept me up to date on status and provided excellent customer service.
Richard Downward
Nov 30, 2021
Verified Buyer
I am happy to update my review based on Game Room Shops response to a number of the issues we experienced with our order of the Warrior Foosball table. I left an original review on the 7th of January and received an emailed response back from Dylan who is the owner at Game Room Shop. He did seem very concerned about the situation and was very helpful in getting all our issues resolved. We finally received the order about the 9th of January. It unfortunately came slightly damaged. Once we received it and discovered this we reached back out to Dylan at Game Room Shop and he again was very helpful with getting things taken care of. He helped us get a rebate as well as a new table top (the biggest part of the Foosball table) sent out from their supplier (Warrior). In the meantime, we were able to set up the slightly damaged Foosball table and use it. They did not request we send it back which was appreciated so we didn’t have to delay our kids use of their Christmas present further. Based on our experience and Dylan's commitment to help make all the issues we experienced right, we feel this is a quality company and would recommend them to anyone looking to get a new game table. I believe our initial experience was kind of a fluke deal and out of the control of Game Room Shop, more of an issue with their Vendor and the shipping company. We have been happy with the Warrior Foosball table. Seems like a solid product and our kids have been having a great time with it. Play it nearly every day. Thanks again to Dylan for helping us on this!
About Game Room Shop
Game Room Shop is the only resource you’ll need when designing and furnishing your game room. Our goal is to make your experience fast, smooth, and fun!
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Game Room Shop is a Verified Merchant
Questions? Contact Us
support@gameroomshop.com
(240) 774-1407
Mon-Fri 9am-6pm ET
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