Game Room Shop Entertainment
4.9 From 1 to 5
234 Reviews
Overall Ratings
5 Stars
228
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
3
Reviews 234
Recommend 10 / 10
TrustScore 9.9 / 10
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Larry Smith
Nov 03, 2022
Verified Buyer
Purchase went smoothly good communication and follow up. Highly recommend the kettler outdoor.
Kelly Melter
Oct 31, 2022
Verified Buyer
Husband LOVES it!! We saw this JD Cooler as a display and my husband loved it...he wanted to buy the display. Of course the store wouldn’t sell it so I ordered one for his birthday. He LOVES it! Easy to assemble.
Christopher Kane
Oct 27, 2022
Verified Buyer
We just received the pinball machine we ordered last August, believe it or not. Due to no fault of gameroomshop there were significant delays from the manufacturer and unreliable delivery dates they kept publishing. Throughout all of the delay issues you all at gameroomshop were awesome. The level of communication by all, personal attention by Dylan, and keeping the promise to ensure all will workout for the customer, especially with the large $ tied up for so long. GRS is hands down the best there is with customer focus, communication, and reliability and you have my future business locked in. We appreciate you!
Jon Nelson
Oct 24, 2022
Verified Buyer
Hi, I just want to give a huge acknowledgment and a thank you to Angelica for the communication and rescheduling a delivery with XPO logistics. I was gone for a week when XPO wanted to complete the delivery and they told me it would be over $1000 storage fee; with Angelica's help, she got XPO to hold the foosball table until I returned. Her customer service was fantastic and extremely helpful!
Jason Abraham
Oct 19, 2022
Verified Buyer
Love the service. With covid and supply chain issues - Dylan bent over backwards to keep me as a satisfied customers. My next purchase for my game room, as well as all future purchases will be from Game Room Shop.
Andrew Aslett
Oct 16, 2022
Verified Buyer
Great Store! I bought my Tornado T 3000 and a RAM Billiard Light from them and they came through every time. I would recommend this guys, they are great!
Derek Fuller
Oct 04, 2022
Verified Buyer
I'm beyond happy with the pool table! Showed up in perfect shape!
Katina Williams
Aug 03, 2022
Verified Buyer
The company was very nice & kept me updated on my order even tho I didn’t get the color I wanted due to that color being on back order but I am still was happy with the color I received. Deliver went smooth no problems & setup was fairly easy. Well worth the wait❤️

Christopher Adkins
May 19, 2022
Verified Buyer
The lead time for shipping my cue was a few months and in that time Maxwell kept in touch with constant updates and answered any questions I had. This was absolutely one of the best customer service interactions I've ever experienced. I will definitely be doing business with you again.
Damon Gilmore
May 17, 2022
Verified Buyer
Game Room Shop was awesome. They kept me up to date with status and addressed my inquiries. Supply chain issues delayed getting the T-3000 Foosball table delivered, but I am super happy with the table and the service from Game Room Shop.
Jason Armstrong
Apr 20, 2022
Verified Buyer
Easy to work with, and excellent customer service. Even delivery/logistics were a good experience, during a time when that isn't very common. Highly recommended! A+++++++++
Michael
Apr 18, 2022
Verified Buyer
Great customer service to solve a replacement top damage by UPS. The replacement was perfect.
Randy Springer
Apr 15, 2022
Verified Buyer
The whole experience I had with game room shop was perfect, when I had questions about delivery I emailed and within a day or less they responded with answers I needed
William Thompson
Mar 31, 2022
Verified Buyer
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Matthew Lydic
Mar 24, 2022
Verified Buyer
The table arrived later than expected due to shortage of manufacturing parts, but still arrived sooner than told. The children love the table, many years of enjoyment.
Thank you.
Elizabeth Micenko
Mar 18, 2022
Verified Buyer
We bought it for our home, so our friends and family can enjoy!
Ziad Hammodi
Mar 08, 2022
Verified Buyer
As advertised and great delivery!

I received my table and it was easier to install than I expected. Game Room Shop kept me updated and their delivery provider was excellent. Definitely would buy again on my next game room order.
Larry Smith
Mar 07, 2022
Verified Buyer
Game room shop did a great job answered all questions, helped navigate though number of products and options to get to the right product at the best price. Delivery went smoothly . Don't hesitate if you see something you like. Great customer service and follow up.
Donald Johnson
Feb 28, 2022
Verified Buyer
Awesome product, awesome service… Many Thanks!!!

This was a surprise present for my wife in celebration of her 65th birthday. The Ms Pac-Man arcade game is something she enjoyed in her younger days. I really wanted to do something extra special for this milestone birthday. When she was made aware of this gift, her reaction was priceless. I can’t remember the last time I have seen her so happy and surprised. Our son recommended we find an authentic machine, which he did via the ""Game Room Shop"". The ""Namco Ms. Pac-Man / Galaga Class of 1981 Arcade Gaming Cabinet by Chicago Gaming” is everything we expected and more. The sounds, the lighting, the sturdiness of the cabinet really contributes to the overall experience. My wife really loves the machine and has played just about everyday since receiving it. We are pleased and thankful for such a quality product.

Additionally, I’d like to thank the ""Game Room Shop” team, especially Jason (Logistics Coordinator) for the genuine concern and communication throughout the purchase, delivery and follow-up after delivery process. It is very evident, in my opinion, that the ""Game Room Shop"" values its customers and their business. I will forever be a loyal fan and I now know where to go when I need additional game room items/ equipment. Additionally, anyone that I know or become aware of, who needs game room items/ equipment, they will be highly recommended.
Denise Wilmot
Feb 25, 2022
Verified Buyer
This table tennis top is an excellent addition to our pool table. Working with the game room shop to order ship and track item was awesome. Customer service above expectation.
About Game Room Shop
Game Room Shop is the only resource you’ll need when designing and furnishing your game room. Our goal is to make your experience fast, smooth, and fun!
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Game Room Shop is a Verified Merchant
Questions? Contact Us
support@gameroomshop.com
(240) 774-1407
Mon-Fri 9am-6pm ET
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