Game Room Shop
4.9 From 1 to 5
221 Reviews
Overall Ratings
5 Stars
216
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
2
  • 221 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Nov 28, 2022
Prompt shipping. Amazing customer service!
Nov 17, 2022
I'll admit I was a little skeptical buying online, but it could not have gone better. Submitted an online chat question and they responded immediately to ask if they could call me to discuss. Very helpful and explained/confirmed everything. Kept me informed along the way and the whole process exceeded my expectations.
Nov 14, 2022
Dylan was very helpful. I had a lot of questions and Dylan was able to help me with everything. Thanks Dylan!
Nov 10, 2022
It arrived damaged, so company quickly sent me a replacement. Great experience.
Nov 07, 2022
Superb service!
Nov 03, 2022
Purchase went smoothly good communication and follow up. Highly recommend the kettler outdoor.
Oct 31, 2022
Husband LOVES it!! We saw this JD Cooler as a display and my husband loved it...he wanted to buy the display. Of course the store wouldn’t sell it so I ordered one for his birthday. He LOVES it! Easy to assemble.
Oct 27, 2022
We just received the pinball machine we ordered last August, believe it or not. Due to no fault of gameroomshop there were significant delays from the manufacturer and unreliable delivery dates they kept publishing. Throughout all of the delay issues you all at gameroomshop were awesome. The level of communication by all, personal attention by Dylan, and keeping the promise to ensure all will workout for the customer, especially with the large $ tied up for so long. GRS is hands down the best there is with customer focus, communication, and reliability and you have my future business locked in. We appreciate you!
Oct 24, 2022
Hi, I just want to give a huge acknowledgment and a thank you to Angelica for the communication and rescheduling a delivery with XPO logistics. I was gone for a week when XPO wanted to complete the delivery and they told me it would be over $1000 storage fee; with Angelica's help, she got XPO to hold the foosball table until I returned. Her customer service was fantastic and extremely helpful!
Oct 19, 2022
Love the service. With covid and supply chain issues - Dylan bent over backwards to keep me as a satisfied customers. My next purchase for my game room, as well as all future purchases will be from Game Room Shop.
Oct 16, 2022
Great Store! I bought my Tornado T 3000 and a RAM Billiard Light from them and they came through every time. I would recommend this guys, they are great!
Oct 04, 2022
I'm beyond happy with the pool table! Showed up in perfect shape!
Aug 03, 2022
The company was very nice & kept me updated on my order even tho I didn’t get the color I wanted due to that color being on back order but I am still was happy with the color I received. Deliver went smooth no problems & setup was fairly easy. Well worth the wait❤️

May 19, 2022
The lead time for shipping my cue was a few months and in that time Maxwell kept in touch with constant updates and answered any questions I had. This was absolutely one of the best customer service interactions I've ever experienced. I will definitely be doing business with you again.
May 17, 2022
Game Room Shop was awesome. They kept me up to date with status and addressed my inquiries. Supply chain issues delayed getting the T-3000 Foosball table delivered, but I am super happy with the table and the service from Game Room Shop.
Apr 20, 2022
Easy to work with, and excellent customer service. Even delivery/logistics were a good experience, during a time when that isn't very common. Highly recommended! A+++++++++
Apr 18, 2022
Great customer service to solve a replacement top damage by UPS. The replacement was perfect.
Apr 15, 2022
The whole experience I had with game room shop was perfect, when I had questions about delivery I emailed and within a day or less they responded with answers I needed
Mar 31, 2022
...
Mar 24, 2022
The table arrived later than expected due to shortage of manufacturing parts, but still arrived sooner than told. The children love the table, many years of enjoyment.
Thank you.
About Game Room Shop
Game Room Shop is the only resource you’ll need when designing and furnishing your game room. Our goal is to make your experience fast, smooth, and fun!
Game Room Shop is a Verified Merchant
Questions? Contact Us
support@gameroomshop.com
(240) 774-1407
Mon-Fri 9am-6pm ET
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