Game Room Shop Entertainment
4.9 From 1 to 5
227 Reviews
Overall Ratings
5 Stars
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1 Star
Reviews 227
Recommend 10 / 10
TrustScore 9.9 / 10
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Paul Spangler
Aug 12, 2023
Verified Buyer
I ordered Golden Tee from Game Room Shop. The support team was very helpful throughout the process. Delivery was on time and the box was well packaged. Once the game was delivered, I unboxed it and turned it on. I heard a clicking sound and had a fan error on the screen. I called the tech support and it was determined that my fan was not working. By the next morning I was told a new cpu was being shipped and I had it within 3 days. Just a couple minutes with a screwdriver and I had the old fan removed and the new one installed. The game works great and I appreciate the quick responses and continued follow up from the support team at Game Room Shop!
Kristi N
Aug 04, 2023
Verified Buyer
I have always thought it would be fun to have a home dart board. Finally decided to get one and now wish we would have done it years ago. Everyone from adult kids to grandkids are having a blast! Best purchase in a long time! Good communication. Quality product. Came well packaged. Set up in 10 minutes. Even comes w a wall anchor system. Love it! If you are on the fence, get it. Money well spent in my opinion.
Nadine Hyde
Aug 01, 2023
Verified Buyer
My partner has really enjoyed the Golden Tee. Sharing the experience with his brother and sons is special
Many thanks 😊
Peter Martell
Jul 31, 2023
Verified Buyer
Thanks for the prompt service
James Morrone
Jun 29, 2023
Horrible. I own an arcade and will never purchase from here again. First and last purchase. I ordered a dynamo air hockey table in February and every month I get an email that it will be shipping and then it doesn't The last email I had said god news it will be shipping only to be told it will be another two weeks. Guess what two weeks again and still no info. I've reached out again and they said they would get back to me still haven't. Then they have the balls to tell me if I cancel I need to pay a restocking fee. I'm reaching out to AMEX if they don't fix this this week.

They had the possibility to have many orders placed from us and blew it on the first one.
Clinton Probst
Apr 25, 2023
Verified Buyer
Great company to work with. When I had questions, the owner called personally to make sure I was taken care of!
Scott Ross
Feb 08, 2023
Verified Buyer
Thank you for all of the support during this process. I love the tables!
Craig Huffnagle
Dec 06, 2022
Verified Buyer
My order shipped right away and delivery went smoothly.
Peter Rouviere
Nov 28, 2022
Verified Buyer
Prompt shipping. Amazing customer service!
Greg Sebastian
Nov 17, 2022
Verified Buyer
I'll admit I was a little skeptical buying online, but it could not have gone better. Submitted an online chat question and they responded immediately to ask if they could call me to discuss. Very helpful and explained/confirmed everything. Kept me informed along the way and the whole process exceeded my expectations.
Mark Ford
Nov 14, 2022
Verified Buyer
Dylan was very helpful. I had a lot of questions and Dylan was able to help me with everything. Thanks Dylan!
Shannon Lamote Nimani
Nov 10, 2022
Verified Buyer
It arrived damaged, so company quickly sent me a replacement. Great experience.
Matt Meyer
Nov 07, 2022
Verified Buyer
Superb service!
Larry Smith
Nov 03, 2022
Verified Buyer
Purchase went smoothly good communication and follow up. Highly recommend the kettler outdoor.
Kelly Melter
Oct 31, 2022
Verified Buyer
Husband LOVES it!! We saw this JD Cooler as a display and my husband loved it...he wanted to buy the display. Of course the store wouldn’t sell it so I ordered one for his birthday. He LOVES it! Easy to assemble.
Christopher Kane
Oct 27, 2022
Verified Buyer
We just received the pinball machine we ordered last August, believe it or not. Due to no fault of gameroomshop there were significant delays from the manufacturer and unreliable delivery dates they kept publishing. Throughout all of the delay issues you all at gameroomshop were awesome. The level of communication by all, personal attention by Dylan, and keeping the promise to ensure all will workout for the customer, especially with the large $ tied up for so long. GRS is hands down the best there is with customer focus, communication, and reliability and you have my future business locked in. We appreciate you!
Jon Nelson
Oct 24, 2022
Verified Buyer
Hi, I just want to give a huge acknowledgment and a thank you to Angelica for the communication and rescheduling a delivery with XPO logistics. I was gone for a week when XPO wanted to complete the delivery and they told me it would be over $1000 storage fee; with Angelica's help, she got XPO to hold the foosball table until I returned. Her customer service was fantastic and extremely helpful!
Jason Abraham
Oct 19, 2022
Verified Buyer
Love the service. With covid and supply chain issues - Dylan bent over backwards to keep me as a satisfied customers. My next purchase for my game room, as well as all future purchases will be from Game Room Shop.
Andrew Aslett
Oct 16, 2022
Verified Buyer
Great Store! I bought my Tornado T 3000 and a RAM Billiard Light from them and they came through every time. I would recommend this guys, they are great!
Derek Fuller
Oct 04, 2022
Verified Buyer
I'm beyond happy with the pool table! Showed up in perfect shape!
About Game Room Shop
Game Room Shop is the only resource you’ll need when designing and furnishing your game room. Our goal is to make your experience fast, smooth, and fun!
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Game Room Shop is a Verified Merchant
Questions? Contact Us
(240) 774-1407
Mon-Fri 9am-6pm ET
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