Game Room Shop
4.9 From 1 to 5
209 Reviews
Overall Ratings
5 Stars
204
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  • 209 Reviews
  • 10 / 10 Recommend
  • 9.9 / 10 TrustScore
Aug 03, 2022
The company was very nice & kept me updated on my order even tho I didn’t get the color I wanted due to that color being on back order but I am still was happy with the color I received. Deliver went smooth no problems & setup was fairly easy. Well worth the wait❤️

May 19, 2022
The lead time for shipping my cue was a few months and in that time Maxwell kept in touch with constant updates and answered any questions I had. This was absolutely one of the best customer service interactions I've ever experienced. I will definitely be doing business with you again.
May 17, 2022
Game Room Shop was awesome. They kept me up to date with status and addressed my inquiries. Supply chain issues delayed getting the T-3000 Foosball table delivered, but I am super happy with the table and the service from Game Room Shop.
Apr 20, 2022
Easy to work with, and excellent customer service. Even delivery/logistics were a good experience, during a time when that isn't very common. Highly recommended! A+++++++++
Apr 18, 2022
Great customer service to solve a replacement top damage by UPS. The replacement was perfect.
Apr 15, 2022
The whole experience I had with game room shop was perfect, when I had questions about delivery I emailed and within a day or less they responded with answers I needed
Mar 31, 2022
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Mar 24, 2022
The table arrived later than expected due to shortage of manufacturing parts, but still arrived sooner than told. The children love the table, many years of enjoyment.
Thank you.
Mar 18, 2022
We bought it for our home, so our friends and family can enjoy!
Mar 08, 2022
As advertised and great delivery!

I received my table and it was easier to install than I expected. Game Room Shop kept me updated and their delivery provider was excellent. Definitely would buy again on my next game room order.
Mar 07, 2022
Game room shop did a great job answered all questions, helped navigate though number of products and options to get to the right product at the best price. Delivery went smoothly . Don't hesitate if you see something you like. Great customer service and follow up.
Feb 28, 2022
Awesome product, awesome service… Many Thanks!!!

This was a surprise present for my wife in celebration of her 65th birthday. The Ms Pac-Man arcade game is something she enjoyed in her younger days. I really wanted to do something extra special for this milestone birthday. When she was made aware of this gift, her reaction was priceless. I can’t remember the last time I have seen her so happy and surprised. Our son recommended we find an authentic machine, which he did via the ""Game Room Shop"". The ""Namco Ms. Pac-Man / Galaga Class of 1981 Arcade Gaming Cabinet by Chicago Gaming” is everything we expected and more. The sounds, the lighting, the sturdiness of the cabinet really contributes to the overall experience. My wife really loves the machine and has played just about everyday since receiving it. We are pleased and thankful for such a quality product.

Additionally, I’d like to thank the ""Game Room Shop” team, especially Jason (Logistics Coordinator) for the genuine concern and communication throughout the purchase, delivery and follow-up after delivery process. It is very evident, in my opinion, that the ""Game Room Shop"" values its customers and their business. I will forever be a loyal fan and I now know where to go when I need additional game room items/ equipment. Additionally, anyone that I know or become aware of, who needs game room items/ equipment, they will be highly recommended.
Feb 25, 2022
This table tennis top is an excellent addition to our pool table. Working with the game room shop to order ship and track item was awesome. Customer service above expectation.
Feb 22, 2022
The Game Room Shop customer service goes above and beyond. They did a lot of work for me, that I do not believe most companies would go through. Mariam is awesome!
Feb 18, 2022
Thanks for your assistance with everything & all of the helpful info, guidance & direction provided. Your great service, persistence & patience with this old guy paid off.
Feb 14, 2022
The balls were fine, but the service is even better: excellent!
Feb 13, 2022
First its important to point out that lead time to obtain my bar was terribly long, the item was ordered on June 25 2021 and was delivered January 27,2022. I commend the Game Room Shop in both on going up dates through out the long wait and I especially want to send a personal thank you to the owner who proved that it was manufacturing issue and the delay was not the Game Room Shop. Thank You Sir. As to the bar, it is everything we expected and more. It was packed very carefully and we received it undamaged. The assembly took some time time but it really was not that difficult with two people . The wood finish is excellent ... as I said we love it ... Thank You Again Game Room Store.
Feb 10, 2022
Maxwell gave us updates regarding where our chairs were right up until we received our chairs. Customer service was awesome and would highly recommend.
Feb 08, 2022
Reputation of quality craftsmanship. Excellent communications & customer care from the Game Room Shop! Many Thanks ^_^
Feb 02, 2022
I received a phone call a day after making my internet purchase. The call was to ensure I was buying what I thought I was buying. I had actually made a mistake that was obvious to them but not me. I appreciate the support by calling me and helping me select what I really wanted. Great work and great service.
About Game Room Shop
Game Room Shop is the only resource you’ll need when designing and furnishing your game room. Our goal is to make your experience fast, smooth, and fun!
Game Room Shop is a Verified Merchant
Questions? Contact Us
support@gameroomshop.com
(240) 774-1407
Mon-Fri 9am-6pm ET
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