FlashFX
4.7 From 1 to 5
235 Reviews
Overall Ratings
5 Stars
197
4 Stars
22
3 Stars
9
2 Stars
4
1 Star
3
  • 235 Reviews
  • 9 / 10 Recommend
  • 9.49 / 10 TrustScore
Dec 26, 2021
Great!
Dec 10, 2021
Fast efficient and easy to use.
Dec 02, 2021
Very personal service and always deliver
Nov 19, 2021
Exchange rate was really good compared to other places. If you have questions they get answered pretty much straight away.
Nov 02, 2021
Very good support.
Oct 13, 2021
Very efficient, good pricing, functional
Sep 30, 2021
Was l little surprised that transaction took a couple of days. I thought with XRP and the Distributed Ledger it would have been much quicker.
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Response from FlashFX
Sep 30, 2021
Kelvin, the funds have been transferred to the Manila within 2-3 minutes. If you had sent to a bank account that is instapay enabled it would have settled within 15-30minutes. However if you choose to make a peso net payment, then the delay has nothing to do with XRP or DL but simply the limitations of the banking platform in the Phillippines. We had explained this to you already via live chat. Thanks for the feedback and sorry we did not meet your expectations.
Aug 24, 2021
quick and easy
Aug 24, 2021
Awesome experience with SEPA enabled transfer! SWIFT fees are a little-bit too expensive for an international student. Thank you.
Aug 19, 2021
I expected the transaction to be instantaneous, or at least same day remittance. Not sure how the fees compare to others as such, but the transaction passed through the main/central bank before it went through to the regional bank recipient.
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Response from FlashFX
Aug 20, 2021
Hi Adeliza, we can only send immediate when you send to a InstaPay enabled bank account. In your case it was PesoNet and while funds were in PH immediately, funds can only travel to the destination based on transfer system used in PH. Thank you.
Jul 23, 2021
Smooth transaction on a large amount transferred, fast help when I asked questions
May 11, 2021
Flash FX makes international payments exceptionally simple to execute and immediate payment is amazing compared to Australian retail banks. I have 100% confidence it’ll settle when I need it too which is increasingly important in international trade.
May 04, 2021
Extraordinarily responsive customer service from these guys. I had an issue with a reference number that I had inadvertently left off my outbound payment.

These guys worked tirelessly to resolve and did so entirely to my satisfaction.

Why use anyone else?
May 03, 2021
Easy to use platform and everything went smoothly. Always kept informed of progress which is reassuring - thanks
Apr 22, 2021
Seamless, thankyou
Apr 21, 2021
Very easy to use, worked as it should.
Apr 01, 2021
customer service lacking
too long for customer service to get back to query
Jan 16, 2021
Strongly recommend, very patient and helpful , good customer service and great rates.
Dec 20, 2020
FlashFX needs to choose a better banking partner. My transfer in CNY took four attempts by the bank, it was more than a week to complete. No clear explanation on why it failed in the first attempt when the CNAPS code provided was correct and in the last attempt the bank managed to successfully complete the transfer by using this original code.

The other disappointment was FlashFX kept using emails to communicate with me despite my requests for a callback. Only after numerous requests that a consultant returned my calls in person.
Nov 15, 2020
Fast, easy transaction at a competitive price
About FlashFX
FlashFX is a Verified Merchant
Questions? Contact Us
support@flash-fx.com.au
8am - 8pm AEST
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