FLOS USA, Inc. Home Improvement & Garden
4.5 From 1 to 5
98 Reviews
Overall Ratings
5 Stars
74
4 Stars
9
3 Stars
7
2 Stars
4
1 Star
4
Reviews 98
Recommend 10 / 10
TrustScore 9 / 10
Laurie Karol
May 22, 2023
i would not give even one star! purchased a 2097/30 , beautiful chandeliar. purchased on lumen.com. the specs tell you that an e12 bas bulb is required. the fixture came with bulbs… they are e14. incandescent bulbs 15w. after hanging fixture and inserting 30 bulbs , it is too dark even with the dimmer fully open!
i called flos.. they do not even answer the phone, whn i finally got to someone, they would not help me. they told me to deal with lumens, which i had already tried with no results.
bottomline… beautiful chandeliar.. iconic… ZERO Customer service.
RYAN K
Aug 25, 2022
Verified Buyer
Fast response and shipping was smooth.
William K
Aug 13, 2022
Verified Buyer
Love design
Rosalia H
Aug 12, 2022
Verified Buyer
It is even more espectacular in person, Love it!
James C
Apr 22, 2022
Verified Buyer
Love the Smithfield fixture so much that in addition to the two over my dining table I had to purchase one for over my kitchen island. So simple and beautiful and the dimmable diffuse light is wonderful!
Michael G
Apr 16, 2021
Verified Buyer
Efficient shipping, easy installation, and looks great!
Lawrence B
Mar 23, 2021
Verified Buyer
Fantastic service from Giorgia Righi in Flos's Brooklyn, NY office! We're so happy Miss Sissi is now back, lighting up our bedroom.
Joan A
Mar 21, 2021
Verified Buyer
I am so pleased this adapter was available. My light is working good as new. The customer service people were very knowledgeable and helpful.
Mustafa
Mar 14, 2021
Verified Buyer
Excellent customer service !!
Frederick M
Feb 19, 2021
Verified Buyer
Great help from the chat contact. Sound packaging and quick shipping. The ideal experience!!
Lawrence V
Dec 21, 2020
Verified Buyer
Arrived safe and sound! I also like the dimmable LEDs that I ordered!
Tommy A
Oct 05, 2020
Verified Buyer
Our items arrived on time as promised and packed in a manner designed to protect our lampshade. Thank you, Flos. We have many of your lamps and all of them are loved by us more and more over the decades.
Eva B
Mar 31, 2018
Verified Buyer
Great service and products
BLAKE F
Mar 30, 2018
Verified Buyer
fantastic
Elizabeyth G
Mar 28, 2018
Verified Buyer
Excellent.
Noah W
Mar 11, 2018
Verified Buyer
Everything was fine. Please don't keep asking me to review the experience. It was just buying a light bulb, after all.
Anqi
Feb 13, 2018
Verified Buyer
Very nice modern collection
luisfe
Feb 07, 2018
Verified Buyer
Love the sales
tooth d
Feb 05, 2018
Verified Buyer
easy ordering online. Nice description. No shipping even better
joe
Feb 01, 2018
Verified Buyer
great experience, customer service was amazing
About FLOS USA, Inc.
Modern lighting products from FLOS™ for elegant, minimalistic designer lamps. Timeless Italian designer fighting. Shop at the official online shop for FLOS in US. Free shipping.
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FLOS USA, Inc. is a Verified Merchant
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