Eurway.com
Home Improvement & Garden
4.4 From 1 to 5
350 Reviews
Overall Ratings
5 Stars
253
4 Stars
43
3 Stars
22
2 Stars
21
1 Star
11
  • 350 Reviews
  • 9 / 10 Recommend
  • 8.89 / 10 TrustScore
Jul 19, 2019
The chairs are high quality really comfortable as well as having a nice flex to them. Would absolutely buy these again for the design quality and comfort!
Jul 07, 2019
Good customer service and reliable
Jun 23, 2019
The order was placed and most items were not available, but they still got charged. I am still waiting for a return!
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Response from Eurway.com
Jun 27, 2019
We are very sorry for the inconvenience this caused you. The problem was caused by a software incompatibility between the host of our website and Affirm, the financing company that handled your purchase. We fully refunded you the amount you were incorrectly charged and we have notified Support personnel of the problem so it doesn't happen again. We know you are a long-time Eurway customer and very much appreciate your loyalty and bringing this issue to our attention!
Jun 16, 2019
Excellent products and Customer Service!
Jun 02, 2019
Very good. However wasn't expecting to have to assemble. Needed help . Otherwise, the rocker is great!
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Response from Eurway.com
Jun 09, 2019
We're glad you found help for assembly! Every product on our site requiring assembly should be clearly noted as 'Assembly Required'. We apologize if you rocker wasn't so described. Where available, we also post a .pdf of the manufacturer's assembly instructions and recommend Assembly Contractors. Since 1980, the Eurway philosophy has encompassed furnishings created using sustainable manufacturing methods and delivered inexpensively for self-assembly by the end consumer.
May 14, 2019
I was very impressed that I submitted a comment and received a response within 24 hours to my delivery question. I am very happy with my purchase.
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Response from Eurway.com
May 29, 2019
We're glad to be of assistance and are super glad that you're happy. Thanks for your feedback!
May 13, 2019
I really love my white vanity stools. They are the perfect height, comfort, size, they match my decor in two adjoining bathrooms & are so easy to move for cleaning purposes. What a small investment for such a sensible practibility. Thank you Eurrway.
May 12, 2019
Product came promptly and as advertised!
May 03, 2019
My only problem was finding someone to assemble unit. It was quite involved and cost me almost as much as unit itself.
Apr 30, 2019
Everything was amazing - we had never ordered furniture online. Craig was so helpful. One chair had a little stiching problem.
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Response from Eurway.com
Jun 27, 2019
We are thrilled that Craig was able to address your issue and that you're happy with your online purchase. We hope you'll shop with us again soon!
Apr 29, 2019
The stools were exactly what we expected
Apr 20, 2019
Had a issue with missing parts
They sent me a new unit
Awesome customer service
I will order from them from now on !!!
Luv the shelves and their service !!!!!
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Response from Eurway.com
Apr 28, 2019
Sorry for the missing parts – but happy we were able to promptly solve this issue for you! - Greg
Apr 19, 2019
Thanks
Apr 18, 2019
Quick delivery and a nice product
Apr 08, 2019
Would not buy from here again.
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Response from Eurway.com
May 29, 2019
We're sorry you had problems with your Euro Style file pedestal. We brought you a new one, assembled by our experts, and you're assessing its functionality.
Apr 02, 2019
DECENT PRODUCT, POOR DELIVERY
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Response from Eurway.com
Apr 28, 2019
We investigated your order and found that FedEx essentially destroyed the packaging surrounding your product. We're sorry for that poor performance on their part, and hope you'll let us demonstrate that it's not the norm for our service. Thanks for the feedback, - Greg
Mar 27, 2019
Very easy to work with.
Mar 19, 2019
The desk I arrived is beautiful and was easy to assemble. The only part of the experience that was slightly frustrating was the delivery process. I was getting emails to review my desk before they ever shipped the desk. Then I wrote in (and customer support was very good), however, they had left a number off of my address and they mixed up 2 digits in my phone number. So apparently they were trying to call me for a week to deliver, but to the wrong number. After I wrote in, it took 2 more days to receive a call and that's when I found out the address was wrong too. I mean, I filled out an online form and it was correct, so someone must have sent my info manually and two parts of it got messed up. But now that I have the desk a week later than I should have, the desk itself is awesome and I love it.
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Response from Eurway.com
Apr 03, 2019
We apologize for the mix-ups with your information. At many points in the Ecommerce process, some data is indeed entered manually and the human error element comes into play. We're thrilled that you love your desk and hope you'll give us the opportunity to demonstrate our stellar customer service. Thank you for your feedback, - Greg
Mar 09, 2019
Couldn’t be better
Mar 05, 2019
LOVE my chairs!
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Response from Eurway.com
Apr 03, 2019
We LOVE our customers and are always happy to please. Thank you for the compliment, - Greg
About Eurway.com
Contemporary Furniture at Great Prices Founded in Dallas, TX by industrial designer Greg Greeson and his family in 1980, the Eurway concept was a ground-breaking one for North America: furnish homes and offices the European way. Thirty years ago - and today - this means clean, functional designs that never go out-of-date, created with sustainable manufacturing methods and delivered inexpensively for self-assembly by the end consumer.
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