Zofia Dripps
Verified Buyer
Jul 18, 2018
Great produce and quality. The communication good right up until the day of delivery. I was to be notified when the products would arrive only to find out they had already delivered. Good in that we had no issue, but bad, because we had requested COI for liability and that did not occur. So grateful no incident or liability occured.
Sonia Vargas
Verified Buyer
A Alan Gross
Verified Buyer
Jul 13, 2018
Quick delivery, product was in excellent shape, instructions were easy to follow
Carey Moody
Verified Buyer
Jul 09, 2018
Purchased the Amisco Uptown king sized bed in Snow color. It arrived on time, setup was easy as we have had an Amisco queen sized bed in the past. These beds are rock solid and Eurway has great price and service.
Melodee Justen
Verified Buyer
Jul 03, 2018
A little long to get the furniture but the furniture was delivered in perfect condition. Nice quality.
Virginia Duiven
Verified Buyer
Jul 02, 2018
We love our new counter height chairs. The quality, price and workmanship is just what we hoped for. Thank you for such a perfect product. I shopped everywhere for a comfortable counter height chair with a back and yours are the best.
Manuel E Rodriguez
Verified Buyer
Kendall Glaze
Verified Buyer
Jun 26, 2018
The chairs are beautiful and exactly what we hoped for. Shipping is a pain because they don’t give you any type of window. You have to be home all day long to wait on delivery. They will not leave it without a signature to receive it. This should be on the shipping information.
Eva Wells
Verified Buyer
Jun 18, 2018
No complaints about the shipping and delivery, it was delivered before promised delivery time. We wish the product description on the website gives more detail as to the material used and weight. The chairs we purchased turned out to be cheap plastic and chrome. We definitely will be more cautious if we ever buy from them again.
Response from Eurway.com
Jun 23, 2018
We're very sorry for your disappointment with your purchase. We strive for accuracy in all our product information and specifications and have sold this chair to numerous customers without receiving input as to any misrepresentations. If there's any way we can make amends, please let us know at 855-238-7929 or info@eurway.com and we'll do our best.
- Greg
William Kocak
Verified Buyer
Jun 06, 2018
Hi
I truly like the desk. Quality construction, functional and stylish.
The shipping and delivery were significantly less than satisfactory. After my order was placed it was explained to me that delivery meant "curbside" delivery. Your delivery coordinator was very helpful and then explained i could pay extra to have it delivered to the house. Which I found out meant to my doorstep. A 330lb product on a busted palette!!!! Very difficult to get inside and positions for assembly. As well delays delays and more delays in getting information on when I would finally be receiving my desk. I will not be readily doing business with you again.
I truly like the desk. Quality construction, functional and stylish.
The shipping and delivery were significantly less than satisfactory. After my order was placed it was explained to me that delivery meant "curbside" delivery. Your delivery coordinator was very helpful and then explained i could pay extra to have it delivered to the house. Which I found out meant to my doorstep. A 330lb product on a busted palette!!!! Very difficult to get inside and positions for assembly. As well delays delays and more delays in getting information on when I would finally be receiving my desk. I will not be readily doing business with you again.
Response from Eurway.com
Jun 14, 2018
Mr. Kocak, we're thrilled that you love the quality of your desk - our curated collection of great products is what sets Eurway apart from all the other stores out there. Unfortunately, we must rely on outside shipping companies (except in Central Texas, where we deliver in our own trucks). The freight companies do let us down and disappoint our customers sometimes, as was the case here. We're sorry for your experience this time, hope you'll enjoy your desk - and thank you again for shopping with us.
Michael Beumer
Verified Buyer
May 29, 2018
The TemaHome 5 level bookcase in walnut is very nicely made. Sturdy, pretty simple to put together, and the walnut veneer is very beautiful. We are using it in a low configuration with the long sides horizontal. A very nice piece to add to our mid-century modern living room. Very pleased with the purchase.
The walnut figure is nice, and with a light coat of Howards Feed&Wax, it really brought out the figure and depth of the wood.
Recommended.
The walnut figure is nice, and with a light coat of Howards Feed&Wax, it really brought out the figure and depth of the wood.
Recommended.
Response from Eurway.com
Jun 14, 2018
We're so happy that you love your bookcase - our curated collection of sleek modern designs sets Eurway apart from our competitors. Thanks for the great Howards Feed&Wax tip, too!
Mark Grasso
Verified Buyer
May 25, 2018
Good value. Unfortunately delivery arrived damaged by the shipper but also incomplete from Eurway. Staff was cooperative and communicative and 2 more shipments later received all items. All is well that ends well but it took effort and delay to complete.
Response from Eurway.com
May 28, 2018
We're sorry for the delays, but happy to hear that - ultimately - all worked out well for you. Thanks for shopping with us.
- Greg
Miguel Rodriguez
Verified Buyer
May 23, 2018
Following up with Eurway was extremely difficult. My purchased did not arrive on time and when I called costumer service to get an idea of the shipment date I was told they would call back and did not receive one. I constantly had to make phone calls to the company to get an idea of when my chairs were going to be in.
Response from Eurway.com
May 28, 2018
We are never happy if you aren't satisfied with the service we provide. We value all of our customers and do our best to correctly complete every order on time. In this instance, there was some confusion when we received calls from three different people for follow up regarding the order. We are grateful for your feedback and will use it to improve our systems.
- Greg
Ashira Johnson
Verified Buyer
May 22, 2018
They went out of their way to solve an issue I had with lamp assembly. Fantastic customer care. They really care! They could have written it off and just sent a replacement. They had me take photographs and were able to just send the parts I need. Totally responsive, great team! I told them to refer my letter to management for recognition of the team responsive. Great distributor. And they know their products.
Response from Eurway.com
May 28, 2018
Wonderful to hear that we were able to help you. And, yes - our management received your compliments and feedback for our team. Thank you!
- Greg
William McKay
Verified Buyer
Kymberly Cushing
Verified Buyer
May 16, 2018
Outstanding! I will order from Eurway again and recommend it to my friends. There was a minor issue with one of my chair cushions. I called Eurway and their customer service is amazing. I sent some pictures and they sent me a new cushion. They let me decide between that or a price reduction! I can’t say enough about Craig and Dave in customer service. They made the whole process very easy. Good job! Thank you so much!
Response from Eurway.com
May 28, 2018
Great to hear - thanks for shopping with us!
- Greg
John McElhenney
Verified Buyer
Keith Pope
Verified Buyer
Carl Gellor
Verified Buyer
Kari Matalone
Verified Buyer
May 02, 2018
Really love our bar table! Good quality materials and it fits perfectly in our kitchen along with 2 bar chairs. My husband and I have our morning coffee together at that table before the kids wake up and we imagine we’re at a European cafe. The first table top arrived damaged and Eurway immediately replaced it. Responsive and helpful customer service.
About Eurway.com
Contemporary Furniture at Great Prices
Founded in Dallas, TX by industrial designer Greg Greeson and his family in 1980, the Eurway concept was a ground-breaking one for North America: furnish homes and offices the European way. Thirty years ago - and today - this means clean, functional designs that never go out-of-date, created with sustainable manufacturing methods and delivered inexpensively for self-assembly by the end consumer.
Eurway.com is a Verified Merchant
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