10 / 10 Recommend
8.89 / 10 TrustScore
Jan 31, 2017
The Eurway website and customer service were both outstanding, as is the product!
Jan 31, 2017
Jan 28, 2017
We love these chairs. They are well constructed, strong and look great in our kitchen. Customer support was quick to respond to a minor issue. We plan to buy two more of these chairs. Well worth it!!
Jan 27, 2017
Jan 09, 2017
Absolutely love my purchase.
Dec 23, 2016
We love the barstools. The color was true to the image online and the product exceeded our expectations. They are sturdier than we expected with two young children climbing up and down all day on them. The one feature I would add would be a "lock" to the handle that allows them to move up and down. The kids were too excited about it being a 'ride'!
Response from Eurway.com
Dec 24, 2016
We're so happy you love your barstools....we've passed on your great idea about a lockout on the gaslift lever to the manufacturer. On some models, it's removable - which solves the kid-riding issue. Thank you!
Dec 05, 2016
Hi, I got a pendant light that I really liked and it got delivered before Thanksgiving. I didn't find an electrician to come in until Nov 30th to help install it. When we tried installing, it didn't look good at the spot and I called customer service to initiate a return. However, I was told that I can't return the item a it was more than 7 days past the delivery date. I am not used to such kind of rules specially on online items as there is no way for us to see it until we truly receive it. In my case it was delayed due to electricians availability based on the timing of the item delivery. Now I am stuck with it and I was told by Eurway customer service rep to sell it on Craigslist etc. I never buying anything from your site and will advise my colleagues/friends not to fall trap without being more than 100% on what they are getting into.
Response from Eurway.com
Dec 06, 2016
Thank you again for taking my call today (12/5/16). I was truly sorry to read your review and how we handled your request to return the lamp you ordered from our website. Our team is supposed to listen to your concerns and offer our help. Also the holiday timing absolutely should have also been considered. Again, please accept our sincere apology. We have refunded your credit card as promised. Hearing that you loved the lamp – yet it just was not the right type for the space in your new home – is input that also helps us update our description details. We are very grateful for your feedback and will work hard with our team to make sure everyone understands that "there are exceptions to every rule". We appreciate you as a customer and if we may be of service in any way, please let us know.
Nov 15, 2016
Love my new table! Tabletop glass is thick and sturdy. The legs are just like the color shown online. The only con was delivery took awhile about 6-8 weeks. But the table was shipped great. Arrived in a crate and the assembly was easy!
Nov 08, 2016
Nov 07, 2016
Nice chair for my home office. Easy to assemble, very sturdy.
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Contemporary Furniture at Great Prices Founded in Dallas, TX by industrial designer Greg Greeson and his family in 1980, the Eurway concept was a ground-breaking one for North America: furnish homes and offices the European way. Thirty years ago - and today - this means clean, functional designs that never go out-of-date, created with sustainable manufacturing methods and delivered inexpensively for self-assembly by the end consumer.
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