Miguel Rodriguez
Verified Buyer
May 23, 2018
Following up with Eurway was extremely difficult. My purchased did not arrive on time and when I called costumer service to get an idea of the shipment date I was told they would call back and did not receive one. I constantly had to make phone calls to the company to get an idea of when my chairs were going to be in.
Ashira Johnson
Verified Buyer
May 22, 2018
They went out of their way to solve an issue I had with lamp assembly. Fantastic customer care. They really care! They could have written it off and just sent a replacement. They had me take photographs and were able to just send the parts I need. Totally responsive, great team! I told them to refer my letter to management for recognition of the team responsive. Great distributor. And they know their products.
William McKay
Verified Buyer
Kymberly Cushing
Verified Buyer
May 16, 2018
Outstanding! I will order from Eurway again and recommend it to my friends. There was a minor issue with one of my chair cushions. I called Eurway and their customer service is amazing. I sent some pictures and they sent me a new cushion. They let me decide between that or a price reduction! I can’t say enough about Craig and Dave in customer service. They made the whole process very easy. Good job! Thank you so much!
John McElhenney
Verified Buyer
Keith Pope
Verified Buyer
Carl Gellor
Verified Buyer
Kari Matalone
Verified Buyer
May 02, 2018
Really love our bar table! Good quality materials and it fits perfectly in our kitchen along with 2 bar chairs. My husband and I have our morning coffee together at that table before the kids wake up and we imagine we’re at a European cafe. The first table top arrived damaged and Eurway immediately replaced it. Responsive and helpful customer service.
David Neuman
Verified Buyer
May 01, 2018
Very nice tables. I'm not good at assembly involving screwing into wood.
Patricia Fraser
Verified Buyer
Apr 28, 2018
The installation tecnicians were fast and pro cession always. They provided me with an excellent experience.
Stephanie Healy
Verified Buyer
Apr 28, 2018
The packing / shipping was excellent, there was no damage. The quality of the bed frames is great!
Karen Fisher
Verified Buyer
Apr 24, 2018
Ok, that's all I can say about it. Furniture ok, return's not so easy
Cindy Cartwright
Verified Buyer
Apr 23, 2018
Side table is beautiful- quality very good- Eurway great to work with-
Nicolette Romano
Verified Buyer
Apr 17, 2018
We love these chairs. They are exactly what we were looking for: stylish, comfortable and sturdy.
Amy Roddey
Verified Buyer
Mar 28, 2018
The whole purchase wexperience was great. The bookcase is gorgeous. It arrived right away and was very nicely packed. I waited to assemble it for more than a month because I am a procrastinator. When I got the chance to assemble it, I realized there was one extra "Left" part and one missing "Right" part. The company replaced it immediately and I was able to put the bookcase together easily. It is just what we wanted.
Jacqueline Nowell
Verified Buyer
Mar 25, 2018
I love the chairs. Great product. The delay in shipping worked out.
Robert Hoffman
Verified Buyer
Mar 02, 2018
Ordered 2 night stands after extensive search on web...Night stands are perfect! Cost was almost 50% less than other web sites! Delivery as promised and in excellent condition. Will definitely order more products from Eurway.
Response from Eurway.com
Mar 10, 2018
Thank you for your review and your loyalty. Our price match policy guarantees the best possible values ANYWHERE.
- Greg
Kevin Harvey
Verified Buyer
Mark Vander Berg
Verified Buyer
Feb 26, 2018
Set up and delivery was spot on, and thoughtfully executed. We love the quality of the furniture. It looks dynomite and appears to be rather rugged. We are extremely pleased with the entire experience.
Axel Schremmer
Verified Buyer
Feb 26, 2018
Delivery delays and disappointing product quality for the relatively high price.
The unit is stylish but still just a laminate on particleboard product that is badly done. The edges are badly glued. There were some bubbles on the flat surface. The particle board was chipped on one corner. I 'repaired' it with a black Sharpie.
I was looking for a high quality executive office piece and ended up with workmanship that was not even close to IKEA standard.
Plus the trucking company unceremoniously unloaded huge pallet off the back of the truck and we had to figure out how to move the thing and assemble it with only a poor one-page instruction sheet
The unit is stylish but still just a laminate on particleboard product that is badly done. The edges are badly glued. There were some bubbles on the flat surface. The particle board was chipped on one corner. I 'repaired' it with a black Sharpie.
I was looking for a high quality executive office piece and ended up with workmanship that was not even close to IKEA standard.
Plus the trucking company unceremoniously unloaded huge pallet off the back of the truck and we had to figure out how to move the thing and assemble it with only a poor one-page instruction sheet
Response from Eurway.com
Mar 10, 2018
I'm sorry for the problems you cite with this order and thanks for bringing them to our attention.
We've contacted the manufacturer to see if your product was somehow incorrectly produced or packaged; the credenza as ordered is crafted of a genuine wood veneer, not a plastic laminate.
The manufacturer has never seen a report of bubbling or other problems with edge-banding or chipping. It's always possible that the item suffered freight damage or other problems post-production, for which we can make a claim.
Our staff has attempted without success to reach you via voice and email messages, so please give us a call at 855.238.7929 or email info@eurway.com at your convenience, so that we can resolve everything to your complete satisfaction.
Thank you!
- Greg
About Eurway.com
Contemporary Furniture at Great Prices
Founded in Dallas, TX by industrial designer Greg Greeson and his family in 1980, the Eurway concept was a ground-breaking one for North America: furnish homes and offices the European way. Thirty years ago - and today - this means clean, functional designs that never go out-of-date, created with sustainable manufacturing methods and delivered inexpensively for self-assembly by the end consumer.
Eurway.com is a Verified Merchant
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