Amy Botticello
Verified Buyer
Jul 20, 2021
We received Wonderful Service from Eurway during our ordering-delivery process during the pandemic (thank you Corey for your personal service!). We loved all of our purchases, too: Christian Barstools, Cassius Quilted Sleeper Sofa, and Menefer Dining Chairs. Everything is very sturdy, sleek and comfortable! We had to return one item that we changed our mind about (8 chairs) and Corey handled the return process for me and it was timely and professional. It really was a pleasure to buy furniture at Eurway and I will definitely order again!
Lydiakaris Gaetano
Verified Buyer
Jul 18, 2021
My experience with Eurway exceeded my expectations on excellent customer service. My table shipped quickly and it was well packaged. We put it together and noticed we were missing a piece. I contacted Eurway and they immediately shipped out the piece we needed and another piece just in case that had been problematic as well. I was so impressed. I could have bought this table in another slight for slightly less money but I chose to go with Eurway because of the customer service reviews. I am so glad that I did. When I’m in the market for another piece I will definitely return to their site!
Huishan Ke
Verified Buyer
Jun 20, 2021
Good customer service! I requested samples a couple times and also called to change metal color for my table; Customer rep always were polite , nice and helpful! My table was ordered to make, so it took time to receive it, but it was worth to wait. It was well packed and shipped on time. Thank you!
Kathy Myers
Verified Buyer
Karen Leavitt
Verified Buyer
May 26, 2021
I ordered a chair which was delivered. And I love the look of the chair but it is literally the most uncomfortable chair I’ve ever sat in. I called to talk to someone to see if a return was possible and explained the situation. The lady I spoke with was going to talk to the owner and have the owner get back to me. I never heard a word. I also originally had called Collectic - which is also owned by the
same people - to see whether or not they had the chair in stock to go try out - I never heard back from those calls either. I love the furniture at both the stores but think customer service is non-existent!!!
same people - to see whether or not they had the chair in stock to go try out - I never heard back from those calls either. I love the furniture at both the stores but think customer service is non-existent!!!
About Eurway.com
Contemporary Furniture at Great Prices
Founded in Dallas, TX by industrial designer Greg Greeson and his family in 1980, the Eurway concept was a ground-breaking one for North America: furnish homes and offices the European way. Forty years ago - and today - this means clean, functional designs that never go out-of-date, created with sustainable manufacturing methods and delivered inexpensively for self-assembly by the end consumer.
Eurway.com is a Verified Merchant
Questions? Contact Us
info@eurway.com
855.238.7929
10AM - 6PM Central
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