Response from Eurway.com
Sep 11, 2021
Thank you – we're SO happy that you're happy!
Tara Griffin
Verified Buyer
Aug 24, 2021
I am still extremely upset. I purchased my beach table back in April and waited over four months for it and it arrived damaged. My replacement table is now also on back order and could be another two months before I get it. Although I was offered a 10% discount I feel like that’s not quite enough to offset the wedding that I’ve had to endure and the misinformation I received from the delivery company. It’s been a real cluster
Response from Eurway.com
Sep 11, 2021
We're very sorry that you're upset. The supplier of this product has had extraordinary supply chain issues. Additionally, we apologize for the problems you had with the freight company and the damages they caused. We try to utilize only the best delivery services, but sometimes there are problems that occur during the shipping processes that are simply beyond our control.
Elizabeth Delahaye
Verified Buyer
Aug 23, 2021
These are perfect for our space, in terms of style, size, finish, fabric color and comfort. Also great value. When one pair (out of 3) arrived with small problems, you smartly sent one replacement stool which provided a top and a bottom to fix the two issues we had.
So all is well and thanks again.
So all is well and thanks again.
Laura Wolk
Verified Buyer
Response from Eurway.com
Sep 11, 2021
Great to hear that your products survived a rough trip with the packaging damaged but the contents in good shape – exactly as intended if handling isn't gentle.
Andy N Danierys Sotolongo
Verified Buyer
Response from Eurway.com
Sep 11, 2021
Thank you for your patience during these difficult times!
Amy Botticello
Verified Buyer
Jul 20, 2021
We received Wonderful Service from Eurway during our ordering-delivery process during the pandemic (thank you Corey for your personal service!). We loved all of our purchases, too: Christian Barstools, Cassius Quilted Sleeper Sofa, and Menefer Dining Chairs. Everything is very sturdy, sleek and comfortable! We had to return one item that we changed our mind about (8 chairs) and Corey handled the return process for me and it was timely and professional. It really was a pleasure to buy furniture at Eurway and I will definitely order again!
Response from Eurway.com
Sep 11, 2021
Thanks for the compliments!
Lydiakaris Gaetano
Verified Buyer
Jul 18, 2021
My experience with Eurway exceeded my expectations on excellent customer service. My table shipped quickly and it was well packaged. We put it together and noticed we were missing a piece. I contacted Eurway and they immediately shipped out the piece we needed and another piece just in case that had been problematic as well. I was so impressed. I could have bought this table in another slight for slightly less money but I chose to go with Eurway because of the customer service reviews. I am so glad that I did. When I’m in the market for another piece I will definitely return to their site!
Huishan Ke
Verified Buyer
Jun 20, 2021
Good customer service! I requested samples a couple times and also called to change metal color for my table; Customer rep always were polite , nice and helpful! My table was ordered to make, so it took time to receive it, but it was worth to wait. It was well packed and shipped on time. Thank you!
About Eurway.com
Contemporary Furniture at Great Prices
Founded in Dallas, TX by industrial designer Greg Greeson and his family in 1980, the Eurway concept was a ground-breaking one for North America: furnish homes and offices the European way. Forty years ago - and today - this means clean, functional designs that never go out-of-date, created with sustainable manufacturing methods and delivered inexpensively for self-assembly by the end consumer.
Eurway.com is a Verified Merchant
Questions? Contact Us
info@eurway.com
855.238.7929
10AM - 6PM Central
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