Eurway.com
Home Improvement & Garden
4.4 From 1 to 5
276 Reviews
Overall Ratings
5 Stars
197
4 Stars
35
3 Stars
20
2 Stars
17
1 Star
7
  • 276 Reviews
  • 9 / 10 Recommend
  • 8.89 / 10 TrustScore
Sep 18, 2018
When I had accidentally toggled down to save the wrong color to my order, Eurway was quick to help me change it and correct the order via email. High marks for shipping as well as product was very protected and freight delivery guy was friendly and helpful! They sell high end furniture my only wish was more coupon codes:) I took advantage of one and got a deal that no other store could touch!
Sep 17, 2018
Product as described and great price. Excellent communication. My console table was on back ordered and was delayed @n additional week or two from the original estimated delivery date. However, the table arrived in excellent condition. Will make future purchases fro Eurway.
Sep 16, 2018
Great seeing with you guys
Sep 15, 2018
Table nicer then picture. Great quality and service.
Sep 10, 2018
Great service and products. DR
Sep 06, 2018
I am very pleased with the customer services: a couple of items needed to be replaced due to some damage and the customer service has been extremely responsive and helpful. I would like to express my special gratitude to Dave Sutton for being professional and knowledgeable.
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Response from Eurway.com
Sep 08, 2018
Thank you for the complimentary comments about Dave in our Claims Department. When things go wrong, it's our company's philosophy to make sure they're made right!
Aug 27, 2018
Excellent customer service. The team followed up often with updates until we received the product. Great follow through and very helpful staff. thanks!
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Response from Eurway.com
Sep 08, 2018
Thank you for your input and we've passed on your compliments to our staff - they are very much appreciated. Thanks for shopping with us, - Greg
Aug 18, 2018
Good quality and easy to assemble. Great costumer service
Aug 14, 2018
Great service! Console table as shown and delivered promptly!
Aug 06, 2018
Good service. Nice products
Aug 05, 2018
A++++ price quality expectations
Aug 02, 2018
Very pleased with the quick delivery and fast response to replacing a damaged item.
Jul 30, 2018
We ordered a Credenza from Eurway, took about 6 weeks to get our shipment. When we received it we noticed a crack in the product and it wasn’t functioning properly. We notified the company and everyone was very professional and courteous. They replaced the damaged product with a new one and we couldn’t be more happy. It looks beautiful in our office, works properly and we get so many compliments on it. Definitely recommened Eurway!
Jul 24, 2018
I received outstanding customer service. My furniture was held until our house was completed, then shipped exactly when we wanted. Every one of my telephone contacts with EURWAY was a positive experience ... thank you!
Jul 24, 2018
The lead time was ridiculous. I had to keep calling to follow up to see where it was. For the super long wait and no communication with the customer, they could offered to deliver up to our 4th floor office. But we had to do that as well.
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Response from Eurway.com
Sep 08, 2018
We apologize for the delay and lack of communication. We appreciate your comments so that we might continue to improve our service. While we do offer White Glove delivery for delivery to upper-level floors, there is an extra charge for it and it must be arranged well in advance. - Greg
Jul 18, 2018
Great produce and quality. The communication good right up until the day of delivery. I was to be notified when the products would arrive only to find out they had already delivered. Good in that we had no issue, but bad, because we had requested COI for liability and that did not occur. So grateful no incident or liability occured.
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Response from Eurway.com
Sep 08, 2018
We're sorry for any misunderstanding regarding the availability of a Certificate of Insurance - this is not available with free curbside delivery, but can be arranged with White Glove inside delivery. Thank you for the feedback. - Greg
Jul 14, 2018
Great Service!
Jul 13, 2018
Quick delivery, product was in excellent shape, instructions were easy to follow
Jul 09, 2018
Purchased the Amisco Uptown king sized bed in Snow color. It arrived on time, setup was easy as we have had an Amisco queen sized bed in the past. These beds are rock solid and Eurway has great price and service.
Jul 03, 2018
A little long to get the furniture but the furniture was delivered in perfect condition. Nice quality.
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Response from Eurway.com
Sep 08, 2018
We know our clients are anxious to receive their beautiful furniture and wish lead times weren't sometimes so lengthy. This product has a 4-5 week delivery time on our site...yours arrived at the end of that time window, but we're thrilled that you're happy! - Greg
About Eurway.com
Contemporary Furniture at Great Prices Founded in Dallas, TX by industrial designer Greg Greeson and his family in 1980, the Eurway concept was a ground-breaking one for North America: furnish homes and offices the European way. Thirty years ago - and today - this means clean, functional designs that never go out-of-date, created with sustainable manufacturing methods and delivered inexpensively for self-assembly by the end consumer.
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