Aaron Stewart
Verified Buyer
Mar 19, 2019
The desk I arrived is beautiful and was easy to assemble. The only part of the experience that was slightly frustrating was the delivery process. I was getting emails to review my desk before they ever shipped the desk. Then I wrote in (and customer support was very good), however, they had left a number off of my address and they mixed up 2 digits in my phone number. So apparently they were trying to call me for a week to deliver, but to the wrong number. After I wrote in, it took 2 more days to receive a call and that's when I found out the address was wrong too. I mean, I filled out an online form and it was correct, so someone must have sent my info manually and two parts of it got messed up. But now that I have the desk a week later than I should have, the desk itself is awesome and I love it.
Philip Ashley
Verified Buyer
Response from Eurway.com
Feb 19, 2019
We're sorry for the delay but are thrilled you're happy with your purchase. Thank you!
- Greg
Cindy Fishman
Verified Buyer
Feb 01, 2019
From the moment I first saw my glass top table, Marina Oval Extension Dining Table, on Eurway.com until my table was delivered to my home, my experience with Eurway was and has been absolutely AMAZING!!
I LOVE my table!! I love Eurway.com!! I love the help and the direction I received when calling Eurway.com in regards to the table size, how many people would be able to fit around the table when the table was at its normal size and when the table was extended.
I just can not stop smiling each and every time I look at my kitchen table as I truly, truly enjoy it and enjoy showing it off to my friends and neighbors when they come over to visit! I have received so many compliments on this table and its design.....It truly is a very cool and eloquent table all wrapped up in one!!!!
Eurway.com....now that I have found you and know what an amazing on-line store you are I PROMISE you I will be back!!! You have a customer for life!
Thank you....Thank You....THANK YOU!!!
I LOVE my table!! I love Eurway.com!! I love the help and the direction I received when calling Eurway.com in regards to the table size, how many people would be able to fit around the table when the table was at its normal size and when the table was extended.
I just can not stop smiling each and every time I look at my kitchen table as I truly, truly enjoy it and enjoy showing it off to my friends and neighbors when they come over to visit! I have received so many compliments on this table and its design.....It truly is a very cool and eloquent table all wrapped up in one!!!!
Eurway.com....now that I have found you and know what an amazing on-line store you are I PROMISE you I will be back!!! You have a customer for life!
Thank you....Thank You....THANK YOU!!!
Response from Eurway.com
Jan 30, 2019
We LOVE that you love your Eurway experience and purchases! We have a staff of designers and furniture experts who are always ready to assist with making choices among thousands of products. Thank YOU for your kind words and we're looking forward to helping you again soon.
- Greg
K. Pino
Verified Buyer
Response from Eurway.com
Jan 30, 2019
Thank you for the compliments and we're so happy we were able to demonstrate the Eurway way!
- Greg
Rogers Lewis
Verified Buyer
Response from Eurway.com
Jan 30, 2019
We're sorry any inconvenience. For efficiency, some of our products are shipped to you from our vendors' warehouses - where we have no direct oversight - so mistakes (while rare) do happen. I'm glad we got your situation straightened out and thanks for shopping with us!
- Greg
Thieu Tran
Verified Buyer
Jan 16, 2019
I ordered my office chair for Christmas and upon receiving it, I noticed the chrome was scratched and leather was torn on the bottom of the chair. I also ordered a 2 dining chairs and both legs were every wobbly. Appears the quality has declined over the years. I didn’t return it cause It had to be shipped to me and it’s just a hassle having to repackage everything and mail it back. I ordered from them several times but these two experiences has made me leary of reordering.
Response from Eurway.com
Jan 30, 2019
We're sorry to hear that your recent purchases have not been to you complete satisfaction. We find no record of your dining chairs...perhaps they were ordered elsewhere? In any case, chairs are often 'wobbly' when placed on an uneven floor, but are stable as soon as weight is added. Please call (855-238-7929) or email us (info@eurway.com) so we can address the chrome and leather issues on your Euro Style Drake Office Chair. We would love to help!
About Eurway.com
Contemporary Furniture at Great Prices
Founded in Dallas, TX by industrial designer Greg Greeson and his family in 1980, the Eurway concept was a ground-breaking one for North America: furnish homes and offices the European way. Thirty years ago - and today - this means clean, functional designs that never go out-of-date, created with sustainable manufacturing methods and delivered inexpensively for self-assembly by the end consumer.
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