ePet Limited
4.7 From 1 to 5
590 Reviews
Overall Ratings
5 Stars
474
4 Stars
87
3 Stars
19
2 Stars
5
1 Star
5
  • 590 Reviews
  • 9 / 10 Recommend
  • 9.49 / 10 TrustScore
Dec 05, 2021
Very disappointed with the lack of response after sending two emails and a WhatsApp msg. Also don’t understand why there is a delivery charge if gift cards are being emailed. Im a regular customer and that is my first such a negative experience.
Dec 05, 2021
Apart from the technical issue encountered during checkout, everything was great. The customer service was great too :)
Dec 04, 2021
A good experience from start to finish.
Dec 02, 2021
Efficient service
Dec 02, 2021
I have a very sick Havanese terrier and am trying to tempt her with different (low fat) foods; so far she won’t eat anything much, but everything I was trying to find was available at ePet, and the service was absolutely wonderful; I hope I shall be using you again, and shall certainly recommend you to friends.
Nov 30, 2021
方便快捷👍
Nov 29, 2021
Great company though I do experience issues with the website esp page loading etc. Staff is always fantastic and they always give me great help in no time.
Nov 29, 2021
Fast service
Nov 27, 2021
Quick delivery
Nov 17, 2021
運送時間不夠彈性,因工作關係要下班7:00後才可送貨,亦因住址沒有管理處不能代收,你們應該可以安排一下運送員晚上派送服務會比較好
Nov 09, 2021
Very helpful! I had difficulty receiving packages during the day so I asked them to call me an hour beforehand, and since then it’s been much easier.
Nov 08, 2021
Easy to place order, quick delivery
Nov 07, 2021
Great site. They deliver in a timely manner and have a lot of product to choose from even environmentally friendly dog training pads.
Nov 03, 2021
quick response, good service
Nov 02, 2021
Great selection and good service . I have been using Epet for 10 years plus. Highly recommend!
Nov 02, 2021
Thanks for the samples as requested. It helps to find the right foods for my cats.
Oct 31, 2021
Super convinient. All the things I could not find on hk mall or amazon. Two days to deliver. Great prices. Thank you. My cat also says thank you.
Oct 31, 2021
狗糧是將要過期的!
Oct 20, 2021
下單方便,送貨快捷
Oct 16, 2021
Good product & fast delivery 👍🏼
About ePet Limited

At ePet.hk, we put our Pet Friends first.

We’ve been trusted by thousands of Pet Parents to deliver food, treats, toys, health and hygiene products, directly to their door. We stock all major Pet Brands and quality-check every single bag, pouch, can, bottle and box. That’s why we’re confident in our 14 Day No Quibble Return Policy. On top of that, our products are immediately available for orders and we offer a speedy delivery service that is Free When You Order Over $250.

Don’t just listen to us, listen to our Pet Parents too, as they’ve sent us thousands of reviews. Every day we’re told our Pet Friends are satisfied and happy, which is why we continue doing our best day-in, day-out.

Don’t stop now, register with us to receive a $25 coupon for your first order, or place an order by clicking on the “Visit Website” button below.

ePet Limited is a Verified Merchant
Questions? Contact Us
sales@epet.hk
81913234
Monday-Friday: 10am-7pm // Saturday: 10am-2pm // Lunch Hour: 2pm-3pm // Closed on Sundays & Public Holidays

Latest Photos

Facebook
TrustSpot Commitment
TrustSpot is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.

The TrustSpot Triple Guarantee
  1. TrustSpot Companies Are Held Accountable
  2. All Reviews Are Verified Customers
  3. Negative Reviews Can Never Be Deleted