Gill Graham
Verified Buyer
Feb 13, 2021
Minus stars is not an option or I would Have used it. This experience with you has been one of the worst ever. I have never received my product and have been refused a refund after numerous requests. My messages have been answered by an automatic response telling me you are working on it. Over and over.when I did get a different response it was to tell me the product had been mailed and I was given an invalid tracking number over and over. I don't understand how you can do business like this and then still request a review from me. I don't believe you gave any humans reading any of my previous messages or you would never gave asked for a review. This is probably not from a human either
catherine pooley
Verified Buyer
Maureen Mackenzie
Verified Buyer
Feb 13, 2021
If I could do zero stars l would. They did not deliver my order in the allotted time. I called to cancel the order hit never got a person only to leave a message. They never got back to me. I called again and left a message to cancel the order. 2
Weeks later the order showed up. After many phone calls l finally got a real person who was useless. They would not send me a pre-paid shipping label so l mailed it back to the address that was given to me. It was received at the warehouse per the post office and l still have not received my refund. It’s been a year. The people who l dealt with were useless. This company would not even respond to the BBB.
I tell everyone who will listen to shop else where. I really doubt that this review will be seen let a lone read.
Weeks later the order showed up. After many phone calls l finally got a real person who was useless. They would not send me a pre-paid shipping label so l mailed it back to the address that was given to me. It was received at the warehouse per the post office and l still have not received my refund. It’s been a year. The people who l dealt with were useless. This company would not even respond to the BBB.
I tell everyone who will listen to shop else where. I really doubt that this review will be seen let a lone read.
Stephen Nolt
Verified Buyer
Dec 30, 2020
I have purchased two, dual dog training collars for my two GSD's. The quality was excellent,
The first set I gave to my neighbor after I replaced it with a new one. Dog control is important especially when off lease.
The first one I gave to my neighbor is STILL WORKING with no issue.
Other then replacing the batteries once a year.
I will always go with DogTra and dogtrainerstore
The first set I gave to my neighbor after I replaced it with a new one. Dog control is important especially when off lease.
The first one I gave to my neighbor is STILL WORKING with no issue.
Other then replacing the batteries once a year.
I will always go with DogTra and dogtrainerstore
Dave Wilhelm
Verified Buyer
KEN BUKOWSKI
Verified Buyer
Apr 17, 2020
So I needed a new battery for MoJo’s ecollar. Reasonable cost. Ordered, received, replaced. Still didn’t work 🤯
Then I realized there are 2 batteries. So I have not taken time to get back into the situation but 2 batteries now starting to add up. The collar was pricey but a good investment. Just wish maintaining it was less costly.
Would been nice if somehow I had been made aware that it might be good to order both at a package price and save on shipping too.
Then I realized there are 2 batteries. So I have not taken time to get back into the situation but 2 batteries now starting to add up. The collar was pricey but a good investment. Just wish maintaining it was less costly.
Would been nice if somehow I had been made aware that it might be good to order both at a package price and save on shipping too.
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