3.9 From 1 to 5
26 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 26 Reviews
  • 8 / 10 Recommend
  • 7.8 / 10 TrustScore
Apr 20, 2020
Wouldn't ship items, kept giving me 5-7 days as response when I checked on status, after a month I canceled and then had to wait over another week to get refund. I disputed it through Paypal or may not have even got a refund as they gave me the run around on that too.
Apr 17, 2020
ABSOLUTE WORST! Ordered March 2nd and no no dog door that I paid $380 for. I had to purchase one someplace else and I cannot get a refund from this place still. They are taking orders still but can't process refunds - what crap! DO NOT BUY HERE!
Apr 17, 2020
We never received the product. I still have no idea if my payment was refunded because so many months went by. I found what I needed through another vendor who had it shipped to me in 1 week.
Jun 05, 2019

Great replacement flap. Easy to replace.
Jun 04, 2019
Xcellent door did not get screws as the box was open on end. Easy to install
May 24, 2019
This is my second purchase from dog door mart. First was great but this one was very disappointing. Waited for my order for several weeks; then notified it was shipped and in trying to track package UPS , it states shipment cancelled. Sent emails to dogdoormart but received automated replies with no definite answer. Finally order received 1 month later
Mar 24, 2019
I have a very short patio door and it has been pretty hard to find a doggie door that fit securely. This was so easy to order and came quickly and was very easy to put up. It is perfect and the price was very reasonable.
Mar 10, 2019
Hard-to-find size was exactly what we were looking for to fit into our door. Excellent and speedy transaction.
Mar 10, 2019
Your product is defective, we called and got no help you wanted a picture of the flap. You should have replaced it. I will find a better product.
Mar 10, 2019
Great product. Easy installation. Exactly as advertised!
Feb 10, 2019
I really like the door, its nice and sturdy for my big rowdy baby that likes to tear up doggy doors. Make sure you pad it so its not so loud. The dog was scared of the noise at first but soon got past that
Feb 10, 2019
The flap was a perfect fit!
Jan 11, 2019
We love it the dogs haven’t ripped it apart.
Dec 10, 2018
Every door Ive bought has been chewed up my 1 year old pit/mastiff, Ive been through 4 already. This door is amazing, its indestructable and easy to clean. I definetly recommend this pet door to anyone with pets, especially those who like to chew.
Dec 10, 2018
Please stop sending me your surveys!
Dec 10, 2018
Tried to return it cause I was moving and tried 2x to contact them and never got a response
Oct 17, 2018
This was my first time ordering on this site, and I was very pleased with my order.
Oct 16, 2018
Great door - works super - don't worry about dog being cold in his insulated dog house with a good door that he can't chew!
Oct 10, 2018
Loved it.would order over &over from your company!!
Aug 23, 2018
Product was shipped and arrived in a timely manner.
About DogDoorMart
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