90
Reviews
Reviews
90
Recommend
10 / 10
TrustScore
9.4 / 10
Francis Allison
Verified Buyer
Great!
Great!
I inquired on a Tuesday for that weekend delivery and they were more than happy to oblige! Delivery was set for Saturday after 2pm and I received a call before 2 for delivery. The nice gentleman showed up 5 minutes later.
My son loves his new mattress.
I will definitely be buying another one from you guys when I need to replace mine.
Great!
I inquired on a Tuesday for that weekend delivery and they were more than happy to oblige! Delivery was set for Saturday after 2pm and I received a call before 2 for delivery. The nice gentleman showed up 5 minutes later.
My son loves his new mattress.
I will definitely be buying another one from you guys when I need to replace mine.
Stephanie Croyle
Verified Buyer
Fast, kind, and good quality for the price
I found direct bed to be very easy to purchase from. I made contact with them and they called back promptly.
I received my bed within 2 days with free shipping. The delivery was flexible and they even made last minute arrangements for me over the phone so we could connect at my house when i was at work. The delivery guy was super nice and even helped me move my old bed upstairs.
I was looking for a good deal on an inexpensive but decent quaity bed. That is what I got , and a week later I am very happy with good sleeps. The bed was on sale for $200, it is a firm option, but i already had a foam topper i liked and so this was a great for me.
I found direct bed to be very easy to purchase from. I made contact with them and they called back promptly.
I received my bed within 2 days with free shipping. The delivery was flexible and they even made last minute arrangements for me over the phone so we could connect at my house when i was at work. The delivery guy was super nice and even helped me move my old bed upstairs.
I was looking for a good deal on an inexpensive but decent quaity bed. That is what I got , and a week later I am very happy with good sleeps. The bed was on sale for $200, it is a firm option, but i already had a foam topper i liked and so this was a great for me.
Response from Direct Bed
Apr 27, 2018
Stephanie, Thank you for taking the time to review us.
Esther
Verified Buyer
Good Job..
Good Job... bed delivered same day got two free pillow alongside. love the delivery guy he was kind and patient. i will sure buy more and recommend people
Good Job... bed delivered same day got two free pillow alongside. love the delivery guy he was kind and patient. i will sure buy more and recommend people
Mara
Verified Buyer
Awesome service
Awesome service. Mattress was delivered quickly after ordering online and was exactly what we needed. Excellent quality and very comfortable! We have used them in the past and will only use them in the future! Highly recommended for anyone looking for mattresses and accessories!
Awesome service. Mattress was delivered quickly after ordering online and was exactly what we needed. Excellent quality and very comfortable! We have used them in the past and will only use them in the future! Highly recommended for anyone looking for mattresses and accessories!
ROBERT COSTA
Verified Buyer
Great experience Overall-
Great experience Overall-
Ordered a mattress, and it was delivered in less than 24 hours.
Great product and great customer experience.
Thanks!
Great experience Overall-
Ordered a mattress, and it was delivered in less than 24 hours.
Great product and great customer experience.
Thanks!
Amos Gritter
Verified Buyer
Great service and product
Great service and product.
I will definitely be a repeat customer and would recommend Directbed to family and friends.
Great service and product.
I will definitely be a repeat customer and would recommend Directbed to family and friends.
Joel Persaud
Verified Buyer
Great
Great service on time and customer friendly
Great service on time and customer friendly
roomana hukil
Verified Buyer
The 100 night guarantee option also…
The 100 night guarantee option also only allows you to just 'switch' your mattress, it doesn't refund you your money like Casper and Endy. What if the brand just didn't suit me at all? Are there alternatives for that? I sent all my receipts and long emails to your salesmen who did not tell me my discount options on other mattresses and just turned out to be just unresponsive. Big low on directbed.ca.
The 100 night guarantee option also only allows you to just 'switch' your mattress, it doesn't refund you your money like Casper and Endy. What if the brand just didn't suit me at all? Are there alternatives for that? I sent all my receipts and long emails to your salesmen who did not tell me my discount options on other mattresses and just turned out to be just unresponsive. Big low on directbed.ca.
Thomas Kelly
Verified Buyer
Excellent Company!!
Great Service
Easy payment ability
Delivery was on time
Friendly
Cost very affordable
I would use again - and recommend
Thank You
Tom
Great Service
Easy payment ability
Delivery was on time
Friendly
Cost very affordable
I would use again - and recommend
Thank You
Tom
Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us 👍🏽👍🏽
Gwen Finhert
Verified Buyer
IMPRESSIVE
I needed a bed with less than 24 hours notice. DirectBed was able to help me in the morning and deliver the matress that afternoon! Unbelievable! Everyone was INCREDIBLY helpful! My Mum Slept on the bed that night and found it to be comfortable. She slept the whole night through! 😊
I needed a bed with less than 24 hours notice. DirectBed was able to help me in the morning and deliver the matress that afternoon! Unbelievable! Everyone was INCREDIBLY helpful! My Mum Slept on the bed that night and found it to be comfortable. She slept the whole night through! 😊
Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us 👍🏽👍🏽
Kim Dorman
Verified Buyer
Excellent customer service and product.
Ordered a queen size bed (199) at 10am and it was delivered by 2pm. The payment at the door was efficient and as discussed with sales rep when I had placed the order. The bed is firm, and comfortable. Every part of the experience was positive, and I would recommend Direct Bed to anyone.
Ordered a queen size bed (199) at 10am and it was delivered by 2pm. The payment at the door was efficient and as discussed with sales rep when I had placed the order. The bed is firm, and comfortable. Every part of the experience was positive, and I would recommend Direct Bed to anyone.
Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us 👍🏽👍🏽
Steve
Verified Buyer
Bought a box spring
Bought a box spring, good quality, decent price and brought to your door in about a day or two, by the owner. Pretty good.
Bought a box spring, good quality, decent price and brought to your door in about a day or two, by the owner. Pretty good.
Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us 👍🏽👍🏽
Carolin Vandenhaak
Verified Buyer
Mattress
Fast delivery and no or problem taken care of very quickly
Fast delivery and no or problem taken care of very quickly
Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us 👍🏽👍🏽
Angie Patcheson
Verified Buyer
Thank you
Great prices, helpful and kind staff, quick delivery. My son loves his new mattress
Great prices, helpful and kind staff, quick delivery. My son loves his new mattress
Response from Direct Bed
Apr 07, 2018
Angie, Thank you for taking the time to review us and thank you for your purchase. 👍🏽👍🏽
roomana hukil
Verified Buyer
Gave me intense back sores within a…
Gave me intense back sores within a week of using it. Never recommending to others. You get back to the sales department re it and they try selling you another mattress at a discount. lol really now?
Gave me intense back sores within a week of using it. Never recommending to others. You get back to the sales department re it and they try selling you another mattress at a discount. lol really now?
Response from Direct Bed
Apr 07, 2018
Hello Roomana, This mattress was purchased over 1 years ago. We do offer a 100 night sleep guarantee for all mattresses which allows you to switch your mattress if it is not comfortable. This purchase was outside the 100 night sleep guarantee but we did offer to work out a significant discount on any other mattress in our line up to get you sleeping comfortably. If you are still interested in this offer, let us know and we will be glad to help you. Thank you Direct Bed Team
Nate
Verified Buyer
Wonderful experience
Made in Canada, best prices I could find, delivered within 24 hours, amazing customer service provided by chat agent, through email and in person. Delivery was fast and the staff was friendly and professional. Took a while to make the decision to purchase as I was unsure about ordering online. Now, I feel silly that I waited so long. Could not be happier with my order!
Made in Canada, best prices I could find, delivered within 24 hours, amazing customer service provided by chat agent, through email and in person. Delivery was fast and the staff was friendly and professional. Took a while to make the decision to purchase as I was unsure about ordering online. Now, I feel silly that I waited so long. Could not be happier with my order!
Response from Direct Bed
Apr 07, 2018
Nate, thank you for taking the time to review us and thank you again for your purchase 👍🏽👍🏽
customer
Verified Buyer
Awesome service was had
Awesome service was had.
Very accommodating to our needs.
Awesome service was had.
Very accommodating to our needs.
Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us 👍🏽👍🏽
mbeatson09
Verified Buyer
Easy, Affordable, and Fast.
Easiest online purchase I've had in a while. Arrived in 1.5 days after purchase. No hiccups at all throughout. Mattress is very comfy and price could not be beat.
Easiest online purchase I've had in a while. Arrived in 1.5 days after purchase. No hiccups at all throughout. Mattress is very comfy and price could not be beat.
Response from Direct Bed
Apr 07, 2018
Mark, Thank you for taking the time to review us and I hope you are enjoying your mattress ! 👍🏽👍🏽
customer
Verified Buyer
Arrived at my door.
Five stars.
Comfy.
Inexpensive.
Five stars.
Comfy.
Inexpensive.
customer
Verified Buyer
Great affordable Mattress
Ordered the queen size mattress for 199 and I am very happy with it!! It is very comfortable. I would recommend this mattress to others!!
Ordered the queen size mattress for 199 and I am very happy with it!! It is very comfortable. I would recommend this mattress to others!!
Response from Direct Bed
Feb 06, 2017
Thank you very much for your feedback. We hope you enjoy your new bed! The Directbed Team
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