Direct Bed
4.7 From 1 to 5
90 Reviews
Overall Ratings
5 Stars
78
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
4
  • 90 Reviews
  • 10 / 10 Recommend
  • 9.4 / 10 TrustScore
Apr 27, 2018
Great!

Great!
I inquired on a Tuesday for that weekend delivery and they were more than happy to oblige! Delivery was set for Saturday after 2pm and I received a call before 2 for delivery. The nice gentleman showed up 5 minutes later.
My son loves his new mattress.
I will definitely be buying another one from you guys when I need to replace mine.
Apr 27, 2018
Fast, kind, and good quality for the price

I found direct bed to be very easy to purchase from. I made contact with them and they called back promptly.

I received my bed within 2 days with free shipping. The delivery was flexible and they even made last minute arrangements for me over the phone so we could connect at my house when i was at work. The delivery guy was super nice and even helped me move my old bed upstairs.

I was looking for a good deal on an inexpensive but decent quaity bed. That is what I got , and a week later I am very happy with good sleeps. The bed was on sale for $200, it is a firm option, but i already had a foam topper i liked and so this was a great for me.
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Response from Direct Bed
Apr 27, 2018
Stephanie, Thank you for taking the time to review us.
Apr 19, 2018
Good Job..

Good Job... bed delivered same day got two free pillow alongside. love the delivery guy he was kind and patient. i will sure buy more and recommend people
Apr 10, 2018
Awesome service

Awesome service. Mattress was delivered quickly after ordering online and was exactly what we needed. Excellent quality and very comfortable! We have used them in the past and will only use them in the future! Highly recommended for anyone looking for mattresses and accessories!
Apr 09, 2018
Great experience Overall-

Great experience Overall-

Ordered a mattress, and it was delivered in less than 24 hours.

Great product and great customer experience.

Thanks!
Apr 09, 2018
Great service and product

Great service and product.
I will definitely be a repeat customer and would recommend Directbed to family and friends.
Apr 08, 2018
Great

Great service on time and customer friendly
Apr 08, 2018
The 100 night guarantee option also…

The 100 night guarantee option also only allows you to just 'switch' your mattress, it doesn't refund you your money like Casper and Endy. What if the brand just didn't suit me at all? Are there alternatives for that? I sent all my receipts and long emails to your salesmen who did not tell me my discount options on other mattresses and just turned out to be just unresponsive. Big low on directbed.ca.
Apr 07, 2018
Excellent Company!!

Great Service
Easy payment ability
Delivery was on time
Friendly
Cost very affordable
I would use again - and recommend
Thank You
Tom
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Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us πŸ‘πŸ½πŸ‘πŸ½
Apr 07, 2018
IMPRESSIVE

I needed a bed with less than 24 hours notice. DirectBed was able to help me in the morning and deliver the matress that afternoon! Unbelievable! Everyone was INCREDIBLY helpful! My Mum Slept on the bed that night and found it to be comfortable. She slept the whole night through! 😊
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Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us πŸ‘πŸ½πŸ‘πŸ½
Apr 07, 2018
Excellent customer service and product.

Ordered a queen size bed (199) at 10am and it was delivered by 2pm. The payment at the door was efficient and as discussed with sales rep when I had placed the order. The bed is firm, and comfortable. Every part of the experience was positive, and I would recommend Direct Bed to anyone.
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Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us πŸ‘πŸ½πŸ‘πŸ½
Apr 07, 2018
Bought a box spring

Bought a box spring, good quality, decent price and brought to your door in about a day or two, by the owner. Pretty good.
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Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us πŸ‘πŸ½πŸ‘πŸ½
Apr 07, 2018
Mattress

Fast delivery and no or problem taken care of very quickly
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Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us πŸ‘πŸ½πŸ‘πŸ½
Apr 07, 2018
Thank you

Great prices, helpful and kind staff, quick delivery. My son loves his new mattress
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Response from Direct Bed
Apr 07, 2018
Angie, Thank you for taking the time to review us and thank you for your purchase. πŸ‘πŸ½πŸ‘πŸ½
Mar 27, 2018
Gave me intense back sores within a…

Gave me intense back sores within a week of using it. Never recommending to others. You get back to the sales department re it and they try selling you another mattress at a discount. lol really now?
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Response from Direct Bed
Apr 07, 2018
Hello Roomana, This mattress was purchased over 1 years ago. We do offer a 100 night sleep guarantee for all mattresses which allows you to switch your mattress if it is not comfortable. This purchase was outside the 100 night sleep guarantee but we did offer to work out a significant discount on any other mattress in our line up to get you sleeping comfortably. If you are still interested in this offer, let us know and we will be glad to help you. Thank you Direct Bed Team
Jan 06, 2018
Wonderful experience

Made in Canada, best prices I could find, delivered within 24 hours, amazing customer service provided by chat agent, through email and in person. Delivery was fast and the staff was friendly and professional. Took a while to make the decision to purchase as I was unsure about ordering online. Now, I feel silly that I waited so long. Could not be happier with my order!
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Response from Direct Bed
Apr 07, 2018
Nate, thank you for taking the time to review us and thank you again for your purchase πŸ‘πŸ½πŸ‘πŸ½
May 01, 2017
Awesome service was had

Awesome service was had.
Very accommodating to our needs.
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Response from Direct Bed
Apr 07, 2018
Thank you for taking the time to review us πŸ‘πŸ½πŸ‘πŸ½
Mar 29, 2017
Easy, Affordable, and Fast.

Easiest online purchase I've had in a while. Arrived in 1.5 days after purchase. No hiccups at all throughout. Mattress is very comfy and price could not be beat.
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Response from Direct Bed
Apr 07, 2018
Mark, Thank you for taking the time to review us and I hope you are enjoying your mattress ! πŸ‘πŸ½πŸ‘πŸ½
Feb 09, 2017
Arrived at my door.

Five stars.
Comfy.
Inexpensive.
Feb 03, 2017
Great affordable Mattress

Ordered the queen size mattress for 199 and I am very happy with it!! It is very comfortable. I would recommend this mattress to others!!
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Response from Direct Bed
Feb 06, 2017
Thank you very much for your feedback. We hope you enjoy your new bed! The Directbed Team
About Direct Bed
Direct Bed is a Verified Merchant

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