Direct Bed
4.7 From 1 to 5
90 Reviews
Overall Ratings
5 Stars
78
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
4
  • 90 Reviews
  • 10 / 10 Recommend
  • 9.4 / 10 TrustScore
Jun 07, 2018
I will give you 10 stars if i can do…

I will give you 10 stars if i can do that!!! Had an awesome experience from ordering till the mattress was delievred. Fast free delivery too!! Received my order after few hows of submitting my order. The delivery guy is friendly and really helpful as well. I cant wait to make my next order...
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Response from Direct Bed
Jun 12, 2018
Akin, Thank you for taking the time to review us, I will pass on the compliment to the delivery driver as well. Sincerely, Direct Bed
Jun 04, 2018
Absolutely quick service

Absolutely quick service . I have tried every other possible website and there was no one in the market with such speedy delivery and that too on a weekend . I was doubtful of my order but got it delivered within 24 hours on a weekend .
Tracking service is good . Service member always updated me on the status of my order .
My mattress is of good quality . Definitely recommend it .
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Response from Direct Bed
Jun 12, 2018
Salini, Thank you for your review, we try to deliver evenings and weekends to accomodate so I am glad it worked out for you, Sincerely, Direct Bed
May 25, 2018
Was absolutely satisfy

Was absolutely satisfy. Order came in quick and easy and product looks exactly as it shows on the website including measurements as well. They have a great fantastic customer service and honestly we all know customer service and communication is not the best around us. The driver had a planned already before I call him to explain the area where I lived and he found out he was 5 minutes from me so he change his plan and deliver me the same day instead of the next day. Very proactive people.
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Response from Direct Bed
Jun 12, 2018
Nicolas, Thank you for your review. We understand that plans change all the time so we try to accomodate as best as we can... glad everything worked out. Sincerely, Direct Bed.
May 24, 2018
I would highly recommend DirectBed

I would highly recommend DirectBed. We were looking for a queen split box spring that was a reasonable price and could be delivered quickly. DirectBed was able to do that. The boxspring was delivered on the time it was promised and a call from the delivery driver was made before he came.
I will definitely use DirectBed.
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Response from Direct Bed
Jun 12, 2018
Pat, We strive to get great beds to you in the time frame that you need them, so I am glad to hear our team was able to make everything work for you. Sincerely, Direct Bed.
May 24, 2018
Very happy with the bed and quick…

Very happy with the bed and quick delivery
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Response from Direct Bed
Jun 12, 2018
Solomon, Good to hear everything worked out. Sincerely, Direct Bed.
May 20, 2018
An absolute great service above &…

Chrisp,
An absolute great service above & beyond.my car arrived on time ,great customer service.
I highly recommend to take advantage of this trusted company whenever you think to moving
May 18, 2018
Fast and friendly service

Fast and friendly service. And cheaper than Wayfair.
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Response from Direct Bed
Jun 12, 2018
Thank you for your review. We definitely strive to keep our prices as low as possible so I am glad you could save some money :) Sincerely, Direct Bed Team
May 16, 2018
I have nothing but good things to say…

I have nothing but good things to say shipping was amazing !! Legit came the next day ..the driver was very nice and polite !! And my box spring was exactly what I order and was package well ..Thank You !! Keep up the good work
May 15, 2018
Great

Pleasant very polite easy to deal with. My experience with them all at DirectBed was Great so much so that I'm a repeat customer. Great products fantastic quality recommend them over an over again.
May 15, 2018
I had a great experience with this company

I had a great experience with this company.
Got my bed in less than two days. They arranged a delivery time that worked with my crazy schedule and were super friendly when they dropped it off.
Excellent overall and would defiantly refer friends and family to this company.
Thanks agsin
May 15, 2018
beyond impressed

I'm beyond impressed. I ordered on a Saturday and the next day got a phone call saying they had a delivery in my area and I could have my new mattress that night, on a Sunday! I cant say enough great things about these guys. Id recommend them to anyone
May 14, 2018
Fair price.

Fair price.
Lightning fast delivery.
Arrived exactly as scheduled.
Courteous.
Professional.
Highly recommended.
May 07, 2018
I don't have any problems with the two…

I don't have any problems with the two matresses what I bought.But I choose indented Cottons without compared with Sleep Aid or signature matresses but everything is okay.
May 06, 2018
Great Mattress- Toronto Suite- Queen quilted top

Online service representative was very helpful and patient with all my questions. I purchased a Queen- Toronto Suite, mattress top was foam and quilting layer- no gel. We also purchased a low profile box spring. Great mattress - love the "Pay at the Door" option!

The online order was quick and easy!
Kept me informed of what they were doing throughout the call.
Made recommendations to alternative bed choices.
Was very knowledgeable about all the products.
Valued my business.
May 05, 2018
No available

No available
May 05, 2018
Had no problems

Had no problems. Ordered the matress and boxspring that afternoon it arrived. They didn't have the one we wanted in stock so upgraded it to the next one for a sale price. The guy came himself and carried it all in for us. Great buy.
May 04, 2018
A good quality product and fast…

A good quality product and fast delivery. Also a genuine price.
May 03, 2018
The discount was honored

The discount was honored. The delivery time was supposed to be in the morning - but due to 'unforeseen events' per Steve it was delivered before 7 p.m. Otherwise, I would have been glad to give it 5 stars.
May 03, 2018
Fantastic experience from start to…

Fantastic experience from start to finish.
Phenomenal communication.
Would recommend 100% to anyone.
Apr 27, 2018
Everything as promised and best of all…

Everything as promised and best of all my sleep is better
About Direct Bed
Direct Bedis a Verified Merchant

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