Direct Bed
4.7 From 1 to 5
90 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 90 Reviews
  • 10 / 10 Recommend
  • 9.4 / 10 TrustScore
Sep 06, 2018
Excellent service I needed a bed with…

Excellent service I needed a bed with short notice a couple days after ordering these guys made it happen and even after a 12 hour day of delivering was kind enough to help move it inside.

Thank you ! Will definitely recommend to anyone in the market for a bed.
- Jesse
Sep 06, 2018
My bed is perfect

My bed is perfect. The delivery guy was the nicest person ever. If I ever need a new bed, I know where to go.
Aug 29, 2018
Next day deliver

Next day delivery. Friendly delivery guy. Easy to use website. We got the Jasper mattress and it is perfect for us. I would recommend Direct Bed to friends and family!
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Response from Direct Bed
Aug 30, 2018
Thank you for your review Jon, we are glad you are happy with your experience!!
Aug 28, 2018
I wish I could give them more stars!

I am VERY impressed with!

Mattress is of fantastic quality, very cheaply priced.
Service is even better. The gentleman who delivered to me (His name was Jesse, and I hope he gets proper recognition for a job well done) was professional, pleasant, and just altogether wonderful.
I will definitely be a continuing customer, and would advise others to do the same!
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Response from Direct Bed
Aug 30, 2018
Thank you very much for your great review, I have forwarded your feedback to Jesse and it is much appreciated :) Glad you are happy with your experience.
Aug 28, 2018
Ordering from direct bed was simple and…

Ordering from direct bed was simple and convenient. Shipping was super quick and I like the option of not having to pay upfront and instead paying at the door. The whole process was simple and very quick. We will be shopping again. Thank you!
Aug 24, 2018
Direct bed is phenomenal

Direct bed is phenomenal, from the online order process, to follow up, and eventual delivery. The process was smooth, customer service is bar none and the delivery man was a great help.

Best experience buying a bed, ever!
Aug 20, 2018
Excellent Service.

Excellent Service.
Aug 20, 2018
I highly recommend DirectBed

I highly recommend DirectBed. The quality is good and matched discription and website image exactly, price can't be matched, service and speed of delivery were excellent. Thank you to the DirectBed team.
Aug 01, 2018
This place has awesome deals on quality…

This place has awesome deals on quality beds and at better every day prices then any other bed company out there and their sales man Steve is the best he doesn't try to give you some line about you needing the most expensive bed just so he make a bigger comition I have suffered with an extremely bad back for years and I bought four different types of beds ranging from four hundred to eighteen hundred in a year and half and each time the sales staff at three different companies suggested certain mattresses for my condition but not one of them were any good for my back I couldn't get any comfort and when I did get to sleep I would wake up in the morning with so much pain not to mention their return policy is that once you've slept on it they can't take it back but they don't tell this at the time of purchase where Steve when I told him about my back and issues that I've had with the beds he gave two different quality mattresses to choose from and two price ranges depending on what I could afford well I ended up choosing the Prince of Wales mattress and it's been the best bed I've had in over thirty years oh I paid 1470.00 taxes inc for the same bed that several other bed stores were selling the same mattress for 3000 or more plus tax so if you are looking for a new bed check it out you won't regret it
Jul 22, 2018
Great Folding Queen Boxspring

it was terrific. A folding box spring! who new!
Loved it!
Jul 18, 2018
Good service

The prices they offer are quite reasonable considering you won't find anything close to it at any major retailer. The quality of the bed is also satisfactory given the same. I've heard many horror stories from people spending thousands on mattresses so I think problems can arise anywhere.

I did have an issue with the comfort of the bed I purchased but after expressing my concerns I had someone come out to take a look at it. He offered to have it sent back, however, it was such a task to get a king size bed into the top floor of my house I opted for a mattress topper which they paid out of pocket for.

Overall good quality for the price and fantastic customer service. Would definitely order from DirectBed again.
Jul 14, 2018
This is the best place to get a quality…

This is the best place to get a quality bed at the best prices I've got an extremely bad back and I've tried at least ten different beds in last three years and each one got more expensive but no better for comfort or sleep and at the end I was sleeping in my recliner chair then I seen the Direct Bed website and thought I would message them to see if they had a bed that might work for me at a reasonable price and one of their sales people Steve and suggested two different beds that would be good for me We ended up settling on the Prince of Wales mattress and they had it delivered to me in two days and it's the best bed I've had in my life and I'm almost fifty and by the way I got it 1299 plus tax and the same bed at several other stores were 2500 to 3000 so if you're looking to purchase a quality new bed at awesome prices this is the place to shop and staff are extremely knowledgeable and pleasant
Jul 03, 2018
I ordered my Queen size split box…

I ordered my Queen size split box spring online early in the morning and couldn't believe my luck when I got a call a few hours later saying that my mattress would be delivered to my house that very afternoon!! The delivery guy (Jesse) was very personable and professional and the box spring is perfect - not to mention the great price. I would most definitely recommend this company!
Jun 26, 2018
Box spring is great is exactly what I…

Box spring is great is exactly what I needed however the company didn’t properly inform the driver and my shipment came a day later at a inconvenient time for me then what was planned.
But the driver himself was very nice and even helped carry the box spring up the stairs
Jun 23, 2018
Excellent mattress and excellent…

Excellent mattress and excellent service. Carried mattress upstairs to bedroom with no problem. Would highly recommend to anyone.
Jun 19, 2018
Amazing Delivery Time

placed my order at 730 pm... was blown away at the speed of delivery it arrived at my door with in an hour and 15minutes....def will be referring Direct bed to everyone we know tht needs beds..
Jun 19, 2018
Top Notch Experience

Great customer service and friendly delivery guys. Extremely happy with the quality of the beds for such an affordable price. Highly recommend Direct Bed to everyone in the GTA.
Jun 15, 2018
Very Happy

The mattresses are great and were delivered the next day. The delivery guys were great and brought the mattresses right upstairs for me. I am very happy with the mattresses and the service!
Jun 12, 2018
Excellent service

Excellent service
I ordered my mattress on Wednesday night and requested for Friday evening delivery. It was delivered as requested!! I will definitely recommend DirectBed to family and friends!!
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Response from Direct Bed
Jun 12, 2018
Rajesh, thank you for your review!
Jun 07, 2018
Amazing service with excellent prices

Amazing service with excellent prices! I ordered my mattress on Tuesday night and it was delivered Wednesday afternoon!! I will definitely recommend DirectBed to family and friends!!
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Response from Direct Bed
Jun 12, 2018
Michelle, Thank you for taking the time to review us!
About Direct Bed
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