Direct Bed
4.7 From 1 to 5
90 Reviews
Overall Ratings
5 Stars
78
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
4
  • 90 Reviews
  • 10 / 10 Recommend
  • 9.4 / 10 TrustScore
Dec 01, 2018
Direct Bed has very good quality mattresses, and their customer service is wonderful. They are very helpful and make you feel very comfortable. And the delivery is fast and flexible. Highly recommend Direct Bed if you need a new or replace your mattress. Definitely 5 Stars!!!
Nov 26, 2018
All good except spring box

So far satisfied with the quality of purchased mattresses (bought 2 x Baffin Suite Matresses queen size in may18, order 5543).
The only exception is the box foundation. After 4-5 months it started to squeak and since then it has been squeaking every time i move. I tried all simple hacks but nothing helped. This is a very poor quality spring box. As far as i know all items are non warrant therefore i am considering to buy a new one.
Nov 17, 2018
Honestly the best!

Honestly the best!
I’ve purchased from them two different times,
One a box spring another a queen sized mattress
One got delivered that same day and the other the day after!
Customer service is A+ quality and they go over and beyond to help you find what you’re looking for.
Super polite & honest people!
I will recommend them to anyone& everyone!
They defiantly deserve five stars
Nov 10, 2018
A great group of people working here. They will be able to help you find the perfect product for an amazing price. I highly recommend them!
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Response from Direct Bed
Nov 10, 2018
Thank you for your business David.
Nov 08, 2018
Purchase, payment and delivery was very easy. Customer Service is great and prices are reasonable. I recommend it.
Nov 04, 2018
My family and I had the pleasure of experiencing Direct Beds grand opening. They were exceptionally helpful when buying a new duvet for our queen size bed. We now have a comfortable sleep with the perfect duvet.
Thank you Direct Bed. You changed our sleeping lives!
Oct 19, 2018
Excellent service 👌

Excellent service 👌. The staff implemented the whole set really satisfied with the product and your service.
Oct 19, 2018
Elora

Elora - Ontario - Great service very quick and professional. Bed was just what we were looking for and I can not say enough how great the service was. Next time we require a mattress we will start here again and recommend to everyone to start their search here.
Oct 19, 2018
Fantastic experience- definitely recommend

Super simple. Very quick. Great prices. I absolutely loved the delivery guy, super helpful, very pleasant and the best customer service I have received in a while. Would truly recommend in a heart beat! And would use again.
Oct 19, 2018
What a great service

What a great service! I ordered two mattresses, and they were delivered within two days. I was able to pay cash upon arrival, and the customer service was great.
I would absolutely recommend, and use these guys again!
Oct 19, 2018
Ordered the Brunswick foam mattress and…

Ordered the Brunswick foam mattress and it was delivered the next day to my daughter. She says it’s very comfy. Excellent service...they arranged delivery immediately within minutes of the order being placed online.
Oct 19, 2018
Reasons why anybody should go for DirectBed

Directbed is the best cz -
- Superfast delivery
- Great range of products
- Economical price (as compared to many furniture selling outlets)
- bed I ordered ie. Algonquin mattress is worth the price and very comfy.
- Exchange policy seems really good (although I could not find the need to use it)
Oct 19, 2018
Fast delivery

Fast delivery. Friendly service. Comfortable mattresses at a economical price. I wish I could give more than 5 stars!!
Oct 19, 2018
Best experience ever....

I bought a bed online, sight unseen...needed a bed ASAP for a live-in caregiver for my dad. I couldn’t find anyone to deliver a bed fast until I stumbled on directbed.ca. I trusted the online advisor...got a really nice bed, great price, delivered and set up the same day. Why would I ever buy a bed anywhere else? I especially appreciated the online chat...I described what I needed and wanted and got great service at a great price.
Oct 18, 2018
Good

Good service.
Oct 12, 2018
We bought the Jasper

We bought the Jasper, it has a great feel. We bought it for our young daughter, and are happy we got the waterproof mattress protector. Great service, and quick delivery!
Oct 08, 2018
Great customer service. Very knowledgeable. High quality products!!!
Oct 05, 2018
What an absolutely lovely experience

What an absolutely lovely experience. Fast, thorough, answers, explanations and advice at the ready. AND helpful - best pricing. Without hesitation I recommend you do business here. Easy, and done right.
Sep 09, 2018
Great customer service, on-time delivery, good product. Definitely recommend this business.
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Response from Direct Bed
Sep 09, 2018
Thank you for your feedback, much appreciated!
Sep 07, 2018
Best Find Ever

Excellent service, flexible delivery scheduling, was on-time and not late. Mattress is light, very comfortable and of high-quality. 100% better than Ikea.
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