Detour, The Adventure Travel Marketplace Travel & Vacation
4.9 From 1 to 5
146 Reviews
Overall Ratings
5 Stars
139
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
1
Reviews 146
Recommend 10 / 10
TrustScore 9.9 / 10
Jerry Meshulam
Jan 01, 2018
Verified Buyer
Detour has been a pleasure to work with arranging our Galapagos tour. They have provided timely, detailed information and have been very responsive to all communication.

Thank you Allie and Layna for a first class experience.
karin
Dec 12, 2017
Verified Buyer
We are anxiously awaiting departure on our first trip with Detour Destinations. So far, the service has been fantastic. We have received regular updates and reminders with packing lists and other suggestions. Our questions have been answered quickly and responses have been helpful.
Booking air and tours was easy, even though it was done by two separate companies. I can only hope the vacation goes as smoothly as the pre-trip preparation has been.
Georgette Dorsky
Nov 22, 2017
Verified Buyer
I read about Detour travel on line and Layna George was the person who helped me plan my trip. She listened very carefully to what I said regarding the type of vacation my husband and I were interested in and she crafted an itinerary that accommodated our desires. She was very knowledgeable about the areas we are visiting. She was very prompt in responding to my emails and voice messages. I have not taken the trip yet - but as far as planning and advising - I give her 10 stars!!!!
Rebecca Harbage
Nov 22, 2017
Verified Buyer
My partner and I had been looking to book a trip for years but struggled to work through all the details ourselves. Booking with Detour made it so easy to build a trip that will truly be a once-in-a-lifetime experience. I have zero experience traveling in Latin America so really relied on Detour for recommendations. I feel great knowing they are handling all of the finer details because they know the region and the guides so well.
cordelia gary
Nov 04, 2017
Verified Buyer
Detour and more specifically Layna could not have been a more perfect travel guide in assisting me with my travel itinerary as well as all of the other details that were necessary to streamline my trip.
Cordelia
Marcin Sieniek
Jul 04, 2017
Verified Buyer
Our 2 week vacation (Galapagos + Peru) were among the greatest in our lives and Detour (and Kelly who was helping us!) did a remarkable job of orchestrating everything with multiple providers in a seamless manner. Despite very active schedule, multiple transfers and handovers between vendors, we never felt lost and didn't need to worry about planning anything. Strongly recommended!
Terry Swalwell
Jun 07, 2017
Verified Buyer
We had a marvellous experience in Ecuador and on our cruise aboard the Majestic in the Galapagos. All the details had been arranged through Royal Galapagos Tours by Kelly Palmer of Detour Travel and worked seamlessly.
We arrived in Quito and had a one-day tour of the city including the Museum and the old city centre. Our guide was extremely personable, knowledgeable and shared his enthusiasm for what his country has to offer. Given the short time we had in Quito the tour provided a quick overview and is thoroughly recommended.
Our time in the Galapagos was spellbinding. The variety of landforms, wildlife and the sense of wonder Charles Darwin had written about were there to be seen and experienced. No one day or activity stands out as the highlight, all were fascinating. The Galapagos guide was superb and extremely considerate. His knowledge of the islands was encyclopaedic and he shared that knowledge willingly.
The captain and crew of the Majestic were also first-rate. The cooks catered for our dietary requirements and differences. The meals were varied, well-prepared and presented. The cabin was clean, comfortable and well serviced.
Unfortunately I had a fall (totally my fault) while on land and dislocated my finger. I received enormous assistance from the guide and fellow passengers at the time, the captain arranged for me to be looked at by a doctor on another vessel and then arranged for me to see another doctor on the next island. They made all the arrangements for transport from the Port to the doctor, overnight hotel accommodation and meeting up again the boat. Their concern and reaction were faultless and that goes for the company representative who coordinated the land components on the island as well.
Fortunately the injury did not prevent me from doing most of the activities for the rest of the cruise.
Following the end of our cruise we flew back to Quito and then transferred by car to the Bellavista Lodge in the Cloud Forest where we had a fascinating further 3 days. The lodge accommodation was excellent, the room was large with spectacular views and furnished very comfortably. Meals were served in the restaurant and were all high-quality. The guided bird tours were informative and involving. All of the staff were personable and caring for their clients. The owner of the resort was active with the guests and shared his knowledge and vision freely. Again I could not but give this Lodge the highest recommendation.
Carol Wallace
Jun 05, 2017
Verified Buyer
What an amazing trip! I appreciated the consistent follow up from Detour. The lists provided were excellent in planning for the trip. Even when our flight to Lima was cancelled Detour was there to help us along the way to make sure everything ran smoothly. The selection of the tour operator was excellent. They were very knowledgeable of the history, culture and the natural habitat of Peru. A blg thank you to Layna and Kelly for helping us make our trip perfect!
Hal and Cindy Kennedy
May 16, 2017
Verified Buyer
We recently returned from a combined Machu Picchu/Galapagos trip organized by Kelly and the folks at Detour Destinations. I don't believe I can say enough positive things about our experience. From the beginning, we received helpful and accurate information regarding the options for our trip. Throughout the process, we received ongoing emails with information to prepare us. At one point the airlines cancelled one of out flights and Detour and Exito travel were able to rebook. The travel companies recommended by Detour for both the Machu Picchu portion as well as the Galapagos portion were equally excellent. This included everything from the initial meeting at the airport, the knowledge of the guides during the trip, as well as the accommodations. We wanted to stay with in a certain budget and Detour was able to design a rip within that budget, and we did not feel we missed anything. I would highly recommend this company for similiar tours. Thanks Kelly, Greg and all the fine folks at Detour.
Kurt Dunckel
May 16, 2017
Verified Buyer
Detour has been very helpful throughout our booking process. I chose them over another agent because they were able to accomodate our desires best and answered all our questions well. I feel the value we got was also quite good.
Jerry B Ruddf
May 12, 2017
Verified Buyer
This was a great experience. From our first phone call till the completion of the trip everything was very enjoyable. Detour helped us trough the organization and choosing the correct cruise. Ecoventura was the perfect choice for us because we had lots of activities and the crew was the best. This wasn't most people think of as a cruise. It was a yacht for 20 individuals interested in activities.
Linsey Knight
Apr 29, 2017
Verified Buyer
The trip was amazing and your partners in Peru are top notch. Really the best trip Ive ever taken. I felt like I was taken care of every step of the way. I would definitely do another trip with you guys.
Rachael
Apr 26, 2017
Verified Buyer
Our experience with Detour was great! Kelly and Lanya were helpful, organized, responsive, on top of all our deadlines, and great and sending us plenty of well organized information so we would be prepared for our Galapagos adventure with everything we needed. It was a great experience and I wouldn't hesitate to use them for my next adventure!
Mara Rigel
Apr 25, 2017
Verified Buyer
Thank you Detour for offering, organizing and providing all components for a fantastic trip to Peru, specifically Lima, the Mira Flores district as a landing place, The Aria cruise on the Amazon and Sacred Valley and Machu Picchu. All vendors and accommodations were excellent. There were no hiccups in the entire 11 days! Fantastic customer service!!
Jeremy
Apr 25, 2017
Verified Buyer
Detour is great! They handled EVERYTHING! The trip was amazing and well thought out. The local outfitters Detour works with are top notch. Can't wait to travel with Detour again!
Ellen W.
Apr 21, 2017
Verified Buyer
From the moment I first called Greg, through Kelly’s responsiveness to my questions, even from Quito, Detour was a great company to work with. I can’t recommend this company enough.
Sandra Cohen
Mar 30, 2017
Verified Buyer
Thank you for all your assistance.
You have been an absolute pleasure to work with.
Warmest wishes,
Sandra
Lorna Chapman
Jan 21, 2017
Verified Buyer
Detour Destinations is comprised of a team of experienced, happy, tolerant, hard working, cheerful and extremely efficient people.

This firm will handle all queries, organise a tailor-made holiday at a very reasonable price and do it quickly, backed by their own personal knowledge. They were a pleasure to deal with.
Tim Donley
Jan 19, 2017
Verified Buyer
Best Trip Ever

I found Detour via a google search and boy, am I glad that I did. I travelled with 7 family members to Galapagos. Detour was with us every step of the way. The attention and constant updates prior to our trip were greatly appreciated. I can not wait to use them again. These guys made our wonderful trip even better. I would definitely use them again
Carolyn Nishon
Sep 13, 2016
Verified Buyer
Detour Review + Layna!

Dear Detour (and Layna!),

Thank you so much for all that you did to support and help us as my friends and I made plans to travel to the Galapagos. You were incredibly thoughtful, caring, and patient, and this made us feel confident that the trip we were signing up for was going to be reputable and high quality.

Taking the Angelito I through the Galapagos was the trip of a lifetime, and you helped us to make it happen. Our guide Maja was fantastic (and spoke very highly of you all!), the islands were each unique and beautiful in their own way, and the experience brought me and my friends even closer together. We were so impressed that we talked about looking at what other trips you all have to offer!

Thank you, thank you, thank you!
About Detour, The Adventure Travel Marketplace
Detour is an adventure travel marketplace that sells trips from the best, most sustainable, locally owned and operated tour operators in each destination. These companies operate trips for the world’s most prestigious international tour operators, but they also run the same trips under their own names at much, much lower prices. Detour gets a commission for selling their trips, and because none of the trips are Detour's, and there is no advantage to Detour of selling one trip over another, we can focus on our goal of helping you get a great trip that best meets your goals and needs, at a fair price. Last but not least, when you travel with Detour you can be assured that most of the money you spend goes directly into your travel destination, and that just by traveling you are helping to make your destination a better place.
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