146
Reviews
Reviews
146
Recommend
10 / 10
TrustScore
9.9 / 10
Christine Nusbaum
Verified Buyer
Super responsive and professional staff. Information provided is extremely useful and practical.
Jenny Beth Kimberly
Verified Buyer
Layna has been stellar from the start. I tend to 'sweat the small stuff' and then some, have had tons of questions and there wasn't a one she wasn't quite knowledgeable on, both by personal experience and research. She gave not just basic answers but additional suggestions. Super impressed. Just ready to fly out in 2 days to see all 'the small stuff and then some' unfold!!
Mike Hall
Verified Buyer
Detour had great ideas, outstanding follow up and took care of everything. Outstanding!
I would use again.
I would use again.
Joe Germano
Verified Buyer
Comprehensive planning, clear details, and all questions answered quickly -- terrific customer service!
Vesa
Verified Buyer
Excellent and smooth service, even though we were booking our trip from other side of the globe :)
Teresa
Verified Buyer
Since the beginning of the process to the final booking of our trip to Machu Picchu and Galapagos, I felt the information, options and answers to my questions were well researched, straightforward, and complete. More than satisfied, I am very impressed with the service and attention to detail if Layna and the rest of the people who had to deal with my inquires.
Penny Egan
Verified Buyer
We are from Canberra Australia and have found Detour to be excellent. Our Consultant Layna is extremely helpful, the trip is very well organised. Layna is up-to-date on the areas we are visiting so any questions have been promptly answered. We are looking forward to a wonderful trip.
joan gurasich
Verified Buyer
Greg did a superb job of customizing a trip to the Inca trail and the Galapagos which suited the goals of my 18 year old niece and her 70 yesr old aunt. He is very knowledgeable about both Ecuador and Peru, both rural and urban, and and crafted a very active, multi sport trip. Greg and Allie were really good at the details of implementation and provided excellent documentation. They have great connections with local tour companies. I travel six times a year and believe they are the best
Amy White
Verified Buyer
Small company - nice people. Good to work with.
Chris
Verified Buyer
Layna was always extremely helpful and suggested changes to the itinerary which made sense.
Kim Skeen
Verified Buyer
Layna has been extremely patient and helpful with planning our trip to the Galapagos Islands. She has provided numerous choices to assist in individualizing our trip. I feel very secure in leaving for the trip, knowing she has been so thorough.
Cathy
Verified Buyer
I have already shared itinerary and link to Detour to friends - as it is a trip of a lifetime - and ready to go - thanks to Detour team
Laurie Ford
Verified Buyer
Big thanks to Allie, Layna and the team for excellent pre-trip communication and collaboration. As with any trip,one only asks for thorough and detailed communication. This is even more important when you travel to areas where English language can be difficult. I received excellent service from Detour. Looking forward to a wonderful S. American adventure!
Kevin Caughlin
Verified Buyer
Layna at Detour was exceptional in providing informed options for our trip to the Amazon and the Galapagos Islands. Her communication was always very personable, detailed, clear and timely. Layna truly provided outstanding expertise to help us plan our trip. The booking process was very smooth and all our questions were answered. I would highly recommend Layna for booking a trip to Latin America!!
Emily Kalanithi
Verified Buyer
A huge help! Personable, relatable, professional.
Sam
Verified Buyer
So helpful, knowledgeable and friendly. Have been so instrumental in getting us ready for the trip. I would easily go with detour again
Connie Pittard
Verified Buyer
Our trip on the Seaman Journey was great thanks to Layna!
CustomerName Sandra Stanfield
Verified Buyer
Information provided excellent guidelines for preparing for this trip.
Jaqui
Verified Buyer
Planning our trip with everyone at Detour has been a fantastic experience. They are very helpful and patient with any question you ask and respond very quickly. We are novice travelers and they have greatly reduced the stress of planning and preparing for this trip. Working with them has been like planning a trip with a group of friends!! We have greatly enjoyed our experience and would absolutely use Detour again for future vacations.
shirley zheng
Verified Buyer
people are nice and helpful.
About Detour, The Adventure Travel Marketplace
Detour is an adventure travel marketplace that sells trips from the best, most sustainable, locally owned and operated tour operators in each destination. These companies operate trips for the world’s most prestigious international tour operators, but they also run the same trips under their own names at much, much lower prices. Detour gets a commission for selling their trips, and because none of the trips are Detour's, and there is no advantage to Detour of selling one trip over another, we can focus on our goal of helping you get a great trip that best meets your goals and needs, at a fair price. Last but not least, when you travel with Detour you can be assured that most of the money you spend goes directly into your travel destination, and that just by traveling you are helping to make your destination a better place.
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Detour, The Adventure Travel Marketplace is a Verified Merchant
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