412
Reviews
Reviews
412
Recommend
9 / 10
TrustScore
8.69 / 10
Deborah Wolstencroft
Verified Buyer
Excellent customer service
Elizabeth Islip
Verified Buyer
Bought for my mum, had a problem with first one that was sent , excellent customer service and all resolved within days , mum is delighted with her new throw , will buy again
Natalie Morace
Verified Buyer
Great products and arrived really quickly with free delivery
Anna Macfarlane
Verified Buyer
Great to be able to get a replacement cable for my throw
diane ball
Verified Buyer
very good customer service aftercare.
First heated throw controller was faulty and they sent a replacement next day.
First heated throw controller was faulty and they sent a replacement next day.
Mrs E Dombrandt
Verified Buyer
unfortunately the first blanket I received the controller didn't work. I contacted the company and the problem was quickly resolved and a new controller was sent out. The blanket is very good quality and is now working well. I was impressed with the service when there was an initial issue.
Fox House Tythe Barn
Verified Buyer
Lovely item, quick delivery and keen pricing
Peter Evans
Verified Buyer
Delighted with my purchase, works well and great price
Lynda Robinson
Verified Buyer
Prompt replacement of faulty item. :)
Melisa Esho
Verified Buyer
Came quickly
Susan Winstanley
Verified Buyer
Excellent service
Lee Brown
Verified Buyer
My blanket was not warming up properly. I contacted cosi home and with in a week I had the new parts to fix my blanket. Thank you so much cosi home .
Kathleen H Wilkins
Verified Buyer
Exactly as described. Perfect for cold evenings. Arrived quickly.
Martin Earl
Verified Buyer
The original throw was unfortunately faulty but the company were quick to pride firstly a replacement controller and then a replacement throw itself
Jean White
Verified Buyer
Heat is not evenly distributed all over throw not as warm as my other one nice colour good size
Yee Ling McCormack
Verified Buyer
Very quick response from your customer service team. You was able to sort out tyr issue very quickly. Well done
Susan Moakes-Cooke
Verified Buyer
I’ve not received the item - I’ve been asked the same question over and over again
Response from Cosi Home UK
Jan 22, 2024
Hi Susan,
Many thanks for your review. I am very sorry to hear of these issues. I will email you directly and assist further.
Thank you for your understanding and patience.
Best wishes,
Emma
Rebecca Mcmillan
Verified Buyer
Item still doesn’t work
Response from Cosi Home UK
Jan 22, 2024
Hi Rebecca,
Many thanks for your review, so sorry to hear this.
I will reply to your original email and assist further.
Best wishes,
Emma
Leigh Stoneford
Verified Buyer
I was gifted a heated blanket but control wasn’t working. They wouldn’t replace it free as I didn’t have original receipt but I purchased one for £9.99. It was easy and online chat gave me the link and now the blanket works perfectly 👌🏻
Gemma Balestrini
Verified Buyer
Great service. When I messaged about a faulty controller, they sent out a replacement asap.thank you!
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