Corset Story US Apparel
4.7 From 1 to 5
16858 Reviews
Overall Ratings
5 Stars
13043
4 Stars
3545
3 Stars
174
2 Stars
47
1 Star
49
Reviews 16858
Recommend 10 / 10
TrustScore 9.49 / 10
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Maria Daquipa
Aug 13, 2012
Verified Buyer
The website is not accurate when displaying product availability. This means that 1) I ordered corset D-097 (below) even though it was in fact no longer available, 2) The company charged my credit card before verifying that the product was no longer available, and to make matters worse, 3) My account page indicates that my order was Completed and Shipped even though the product was no longer available. This entire transaction was a failure. I gave a Poor rating to emphasize that this transaction was the product of a completely incompetent inventory/website system. I would rate the quality of customer service in addressing this problem as Good. I would rate the quality of the actual products as Excellent. Because of the quality, I will continue to shop here but will be wary of buying items that are of limited quantity.
Response from Corset Story US
Aug 13, 2012
Maria, Thank you for your feedback, I am sorry to hear about this. We did unfortunately have an inventory error due to item D-097 being shown in stock, and whilst being picked and packed was not unfortunately available, we apologise about this. The order was marked as completed and shipped because this is shown as your invoice being printed to be picked and packed, and we apologise for the confusion this may have indicated. If you have any further questions, please contact our customer services team and they will be happy to help: sales@corsets-uk.com Kind Regards.
Dawn Skinner
Aug 13, 2012
Verified Buyer
Easy to order online. Love the FB updates.
Rebeka Levin
Aug 13, 2012
Verified Buyer
Communication of more accurate shipping time would be good, as several items I've bought and had to wait a few weeks (ragther than the 5-10days stated). Otherwise can't beat the pricing or goods themselves!
Kimberly Martin
Aug 13, 2012
Verified Buyer
No problems and decent delivery time.
Traveler
Aug 12, 2012
Verified Buyer
Great service!
Heather LaMay
Aug 12, 2012
Verified Buyer
Love you guys. Great products and great support.
Pamela Smith
Aug 12, 2012
Verified Buyer
Beautiful products, great value!
Lisa Jones
Aug 12, 2012
Verified Buyer
Excellent quality! Very communicative! Quick deivery! Very pleased!
Christy Lochrie
Aug 12, 2012
Verified Buyer
First time. Good experience, overall.
Erika Coombs
Aug 12, 2012
Verified Buyer
Great customer service!
Response from Corset Story US
Aug 13, 2012
Erika, Thank you for your feedback, I am sorry to hear that the item you ordered did not fit you as you expected, please follow our simply returns procedure on the back of your invoice and email over your returns and exchange information to our customer services team and they will be able to process your requests for you as soon as possible. Kind Regards.
Rosanna Preall
Aug 11, 2012
Verified Buyer
Ordering was very easy!
Emily Stevens
Aug 11, 2012
Verified Buyer
Took just within the allotted shipping time to get to my house, but it was well worth the wait! Customer service is a tad off with them, as the phone lines almost never work, and emails arent always replied to. But of you post on their wall on Facebook? You'll get a thorough and helpful reply on the next business day!
Helen Ricardo
Aug 11, 2012
Verified Buyer
my daughter will be happy to fit the item i ordered fr: you as soon as i send it to her in the Philippines
Crystal Halloway-Mills
Aug 11, 2012
Verified Buyer
Always arrives quickly and the quality has been superb! Would love to see more brocades also.
Faith Luckey
Aug 11, 2012
Verified Buyer
I find the site to be very easy to navigate, and the selection of corset colors and styles is superb. The waiting time for my corset to arrive was quicker than expected. The next time I purchase a corset, I am definitely using Corset Story. I also plan to recommend this site to family and friends. Thank you so much!
Dawn Williams
Aug 11, 2012
Verified Buyer
prompt service, the sizing guide was spot on, and it arrived quickly
Margaret Murnan
Aug 11, 2012
Verified Buyer
Shipped in time frame promised.
Elaine Gregory
Aug 11, 2012
Verified Buyer
I received the first corset much faster than I had expected. The other 2 were on back-order, but as of yesterday, I received an e-mail to let me know they would be shipped soon! The first corset (over bust, black) is gorgeous. I'm very happy.
Alexis Lehman
Aug 11, 2012
Verified Buyer
Came in faster than I thought!
Kathryn Gillespie
Aug 11, 2012
Verified Buyer
Easy ordering and fast delivery.Great customer service.
About Corset Story US
Corset Story is a UK company which designs, tailors and manufactures quality corsetry for all occasions. Whether you are looking for a special top, concealed shape wear, sexy lingerie or something special for your special day we have something to suit you. Visit our online store to find your perfect corset today!
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Corset Story US is a Verified Merchant
Questions? Contact Us
sales@corset-story.com
email support only
7 days x 24 hours
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