Corset Story US
4.8 From 1 to 5
16031 Reviews
Overall Ratings
5 Stars
12440
4 Stars
3400
3 Stars
128
2 Stars
32
1 Star
31
  • 16031 Reviews
  • 10 / 10 Recommend
  • 9.7 / 10 TrustScore
Oct 03, 2021
Your corsets are great! I ordered my first one from you guys over 10 years ago. Although I love the quality, this customer service experience left a lot to be desired. First, my order got hung up in no man's land for two weeks. Second, I sent and email a week ago and no reply. When I emailed yesterday, I included the tweet I made at you guys. The woman who replied said, "If you emailed us we could've helped you before.". That was my point of the tweet. I tweeted since I felt no one got my email.
I hope your customer service improves as I always promote your product when I wear it. This time I am attending the Chicago Comic Con in 10 days, and have a theme look with my step child. Please do better for the women I know will visit your site when they fall in love with my costumes.

Rachel Radding
Oct 01, 2021
Fast and friendly service
Oct 01, 2021
I’m giving 4 stars ONLY because there were a lot of corsets either sold out completely, or a wait list for certain sizes. I am pretty sure this is happening because the time of year and everyone loves a good corset for Halloween.

Everything else was fantastic, there is a large variety of different styles, colors, and types of corsets. Figuring out sizing was simple and straightforward. Adding and removing items from the cart was easily done. I highly recommend corset story to anyone who is interested in buying a corset.
Sep 30, 2021
The quality of work on these corsets is outstanding. Their customer service team has been quick to respond to questions and help resolve issues. I cannot say enough good things!
Sep 29, 2021
The shopping experience was easy & fun. There are so many fantastic designs to choose from. The customer support I received when I reached out was nothing but professional & friendly. I cannot wait till my order arrives!
Sep 29, 2021
When I placed my order, I had clicked around on different colors after choosing my size. So I thought the size was already selected. When I placed my order I did not notice, but I did notice the wrong sizes a few hours later. I reached out by responding to my order email and received a prompt response from Tara correcting my order. Thanks so much!
Sep 29, 2021
I am rating my first shopping experience at a 5 because I am so amazed to get a 5 for 1 deal. But I have never really worn a corset before, and I will be surprised if all 5 fit me perfectly. So there might be more customer service contact to review as time goes by. I anticipate I will be absolutely thrilled and pleased, based on my experience so far.
Sep 28, 2021
Wonderful, the link was easy to get to. I could leave and come back to my order without having lost what I found. The customer service was timely responsive. I am very happy with my shopping experience. Thank you all ⭐⭐⭐⭐⭐
Sep 27, 2021
It was am easy site to navigate. My only complaint was being sold out of my size in the ones I wanted. But all in all it was a good experience. Can't wait to receive my order.
Sep 27, 2021
The website is very easy to navigate.
Sep 26, 2021
The customer service was great! Very kind and helpful. I will not hesitate to purchase from again. Thank you!
Sep 24, 2021
So helpful, patient, and just all around great!
Sep 23, 2021
Prompt responses and excellent service and answering of questions
Sep 23, 2021
After ordering I received an email saying that all the items would ship only once one delayed item was ready. I hadn’t realized that. I was able to reply to the email (instead of having to look up alternative contact info) and received an almost immediate response from a real person. The issue was resolved quickly with attention to detail. I was very impressed.
Sep 23, 2021
Hi, the website has a bit confusing especially on phone. The mix and match ad was on every product which made me think that I could choose up to 5 products. I do like that you can select for waist size but I still had issues kind of filtering for what I wanted. I think making it more of a questionnaire may be something to consider? Like a virtual “course fitting”
Sep 23, 2021
Had troubles at the start of trying to figure out where my missing returns package had gone, then had wonderful service getting the replacement corsets. Cant wait till they come in!
Sep 22, 2021
I was able to find what my daughter & I were looking for. Many things were out of stock due to the sale, but we found plenty available in her size. I am plus sized so it was a bit harder for me.
Sep 22, 2021
My size has been running out in multiple models, but when I've finally been able to order what I want I've loved the fit and feel and quality of work!
Sep 22, 2021
My computer populated the wrong email address, I emailed customer support with my correct email address and they corrected my mistake within 24 hours! Really appreciate the fast assistance.
Sep 22, 2021
Clear and informative website
About Corset Story US
Corset Story is a UK company which designs, tailors and manufactures quality corsetry for all occasions. Whether you are looking for a special top, concealed shape wear, sexy lingerie or something special for your special day we have something to suit you. Visit our online store to find your perfect corset today!
Corset Story US is a Verified Merchant
Questions? Contact Us
sales@corset-story.com
email support only
7 days x 24 hours

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