Cognito Forms Cloud Computing
4.6 From 1 to 5
1383 Reviews
Overall Ratings
5 Stars
1003
4 Stars
267
3 Stars
69
2 Stars
18
1 Star
26
Reviews 1383
Recommend 9 / 10
TrustScore 9.29 / 10
Paul Watson
Apr 05, 2019
Verified Buyer
Cognito forms are very simple to set up and manage on your website. We would definitely recommend these to others who want a simple method of tracking web enquires or applications.
Response from Cognito Forms
Apr 08, 2019
Hey, Paul! Thanks so much for your feedback. Glad to hear that you're finding CF to be easy to use and setup on your site. We appreciate your recommendation! Let us know if we can help you out with anything in the future.
Laura
Apr 05, 2019
Verified Buyer
Easy to build a form, many option and formulas, payment through stripe, can be easily embed on your site and it´s free.
Tori Sielken
Apr 04, 2019
Verified Buyer
I haven't had the chance to "create forms", not sure if I even know how. I don't see where we can delete the incoming messages after we have addressed them. Do you have any recommendations?
Response from Cognito Forms
Apr 08, 2019
Hi Tori! Thanks for your feedback. You can delete entries (form submissions) from the entries page of your form builder using the method found here: https://www.cognitoforms.com/support/81/entries/working-with-entries#deleting-entries. If you have any questions once getting started with building your forms, just let us know!
Jeremiah Gard
Apr 04, 2019
Verified Buyer
The system is really nice, overall. The forms are beautiful and adapt well to any screen. The design process is easy. The back end management is great...with one exception...when the forms integrate with a payment processor like Square, they aren't able to send over the title of the form in the transaction title. I submitted a help ticket and was told it wasn't possible. It IS possible since Wufoo has been integrated with my Square and including form names since I started using it. The accounting side of tracking down which transactions should be coded as which type of revenue is much more frustrating because of this.
Response from Cognito Forms
Apr 08, 2019
We appreciate your feedback, Jeremiah! We're glad to hear that you've enjoyed your experience with CF so far. In regards to Square transactions, I understand that this makes tracking of payments a bit more difficult. I'd be happy to bring this up as a feature request to the team!
Guillermo
Apr 04, 2019
Verified Buyer
It would be awesome and 5 starts if I can make a "one selection" question with images.

Apart from that, very good job
Response from Cognito Forms
Apr 08, 2019
Hi Guillermo! Thanks for your feedback. We're happy to hear you are overall satisfied with CF so far, and I'll be happy to bring up your suggestion as a feature request! I agree that this would be a cool feature to have.
Tomislav Kovac
Apr 03, 2019
Verified Buyer
Amazing and straightforward app. Intuitive and user-friendly with immediate results. Easy intergation into your web-sites.
Response from Cognito Forms
Apr 03, 2019
Thanks for your feedback, Tomislav! We really appreciate you choosing Cognito Forms as your form builder, and we're happy that you're liking everything so far. Let us know if we can ever assist you with anything!
Betty
Apr 03, 2019
Verified Buyer
I really like Cognito forms. They are very easy to use and have more visual appeal than Google forms with the various colors and graphics that I can apply to my forms. I also love that they are free!!
Response from Cognito Forms
Apr 03, 2019
Hi Betty! Thanks so much for your feedback. We're happy that you've chosen Cognito Forms and are pleased with the results you've gotten so far! If there's ever anything we can help you out with, just let us know.
Amaan
Apr 03, 2019
Verified Buyer
Please give email feature, like when a person fill form mail to his/her response via email and also email form owner. In my opinion all features in your site is very nice.
Response from Cognito Forms
Apr 03, 2019
Hi Amaan! We appreciate your feedback. We currently have a Notification Email feature, which allows you to send yourself an email when the form is complete, and a Confirmation Email feature, which allows you to send an email to the user who filled out the form. Both can be read more about here: https://www.cognitoforms.com/support/20/building-forms/notification-emails https://www.cognitoforms.com/support/13/building-forms/confirmation-emails. Hopefully this helps!
Sergey Shtirbu
Apr 01, 2019
Verified Buyer
It’s wonderful and love the integration I was able to do into my site. Used the form as a Wedding RSVP for myself and was able to track who rsvp’d easily.
Clarisse Joy Magro
Mar 31, 2019
Verified Buyer
Very helpful. Professionally looking forms and makes my business works easier. Thank you so much for your wonderful service! Hopefully I can avail upgraded plans next time.
Brian
Mar 30, 2019
Verified Buyer
Cognito forms is a great tool in and of itself. If you need a robust solution with flexible form elements, this is about the best tool out there. If however you need data integration with an existing system, it falls a bit short. You can easily export data into common formats just fine. But this is a manual process and might be a bit cumbersome for your users depending on your particular workflow. They offer a webhooks integration that I managed to make work for me. But it required creating a piece of middleware that effectively acts as a translator between cognito and my system. Even with this piece in place there does not appear to be a way to creat actions to trigger the webhook to send data. It only appears to happen when a form is submitted. A more full featured integration toolset, perhaps with a restful api to query data on demand would move my review to 5 stars.
Response from Cognito Forms
Apr 03, 2019
Brian, thanks so much for your thoughtful feedback! We totally understand your need for an API to build more robust integrations, and I'd be happy to pass this along as a feature request. We appreciate you choosing Cognito Forms, and please let us know if we can help you out with anything going forward.
Armani Ja'net
Mar 29, 2019
Verified Buyer
So far, so good. I've been with the company a little over a month now. I did not give them 5 stars because I am unable to view my form entries via email, I have to log back into the site. Other than that, I love the flexibility of the forms.
Response from Cognito Forms
Apr 03, 2019
Hi Armani! Thanks for your feedback:) Glad to hear that you're loving the flexibility of the forms so far. In regards to receiving the form details via email, you actually can do this by including Entry Details in your Notification Emails. You can check out more about this here: https://www.cognitoforms.com/support/20/building-forms/notification-emails#include. Have a great day!
Alvinio Molina
Mar 29, 2019
Verified Buyer
I think the build process can be a bit more polished, eg drag n drop. Also I would like to see a more in-depth tutorial on de advanced calculator.
But besides that I love the app and the way it's setup. It loads quick and snappy and my user don't even know that they are using an external form. A lot of other solutions have to big of impact on the overall performance of your website. So great work, Im really happy!!!
Gunther
Mar 28, 2019
Verified Buyer
It is an excellent service. I'm very please. Thank you
Kongpop U-yen
Mar 28, 2019
Verified Buyer
The website is easy to use with many ways to customize the form. It would be nice to able to query form data from outside at any time.

Heli Joffe
Mar 28, 2019
Verified Buyer
I am so happy with your services. The forms are great and the system and really everything. Super recommended
Veronica
Mar 28, 2019
Verified Buyer
I tried different forms builders and by far Cognito Forms is the best!
Christopher Watkins
Mar 27, 2019
Verified Buyer
The forms are great in theory but they have a few crucial things missing. They accept multiple payment platforms but not in the same form. This makes it difficult to make a seamless form that performs well everywhere and I dont want to clutter my website with multiple forms for each thing.
Maria Chatz
Mar 27, 2019
Verified Buyer
All in all I think Cognito Forms have an easy interface and the dashboard is easy to use and I really like the features available for the forms.
However, I have had some small issues in regards to managing my entries, how those are numbered once they come through so I can keep track of them. It surprises me to see htat tiny issues like this cannot be fixed in Cognito Forms when there are other more complicated features available. For example, once I delete an entry, I do not see why the next submission I receive is numbered as "Number 2" - I mean, there is only one entry in my dashboard! This in turn affects the exported excel data where numbers are important.

Also, I would like to have a feature of adding a website, without having to add a textbox and include it as part of a text. It can be done with other forms so I am sure it would be nice to include it here too.

I have had to contact the Cognito Forms support staff once or twice because the FAQ pages didn't cover me so perhaps there is room for improvement there too. However, the response by the the support staff was quick and helpful.

Thank you!
Kathryn Sangalang
Mar 27, 2019
Verified Buyer
It’s been great. If I just know how to use lookups with my existing forms, that will be great.
Response from Cognito Forms
Mar 27, 2019
Hi Kathryn! Thank you so much for your feedback. If you'd like to learn more about the data lookups feature, our help topic is a great place to start: https://www.cognitoforms.com/support/201/building-forms/creating-data-lookups Additionally, if you have any questions, don't hesitate to reach out to our support team: https://www.cognitoforms.com/supportrequest/ Thanks again!
About Cognito Forms
Cognito Forms enables you to collect and manage data online - without having to know code or hire third-party programmers. Easily make great looking forms for all devices - even complex forms with calculations, multiple pages and conditional fields. Use it for sales forms, IT service requests, HR functions and more. HIPAA-compliant plans available for healthcare providers.
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