Cognito Forms
Cloud Computing
4.6 From 1 to 5
942 Reviews
Overall Ratings
5 Stars
680
4 Stars
190
3 Stars
43
2 Stars
12
1 Star
17
  • 942 Reviews
  • 9 / 10 Recommend
  • 9.29 / 10 TrustScore
Oct 02, 2020
It's the best free one that's straight to the point and fairly easy to use.
Oct 01, 2020
I really like Cognito forms. As a Safety Manager, we document everything, and having this at our finger tips enables us to create our own online program.
To get this to the next level, it would be delightful if it could collect all of the forms filled and be able to give us a dashboard picture of some of the information collected. But for now..it works.
Sep 29, 2020
I have compared a lot of online forms and Cognito est best overall : product and good pricing.
Sep 29, 2020
by far the most comprehensive solution. The integrations available meet our needs. The connections for payments forms are to our existing vendors. The logic sections can be plug and play for the regular user, or code view to write your own logic in code. Very reasonable monthly price for a robust solution provider.
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Response from Cognito Forms
Sep 29, 2020
We appreciate your feedback, Jeremy!
Sep 29, 2020
Forms work fine Jun/Jul. Now the forms will not process payments on my site.
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Response from Cognito Forms
Sep 29, 2020
Hi Taqwa! I'm sorry that you're having this issue with your payment forms - please submit a support request here: https://www.cognitoforms.com/supportrequest/ and our support team can provide further assistance.
Sep 28, 2020
Great functionality, but loading speeds can be quite slow.
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Response from Cognito Forms
Sep 28, 2020
Hi David! I'm sorry that you're experiencing slow loading times - are you running into this issue with your forms, or the form builder itself? Please reach out to our support team, and they can provide some solutions to help speed up your forms: https://www.cognitoforms.com/supportrequest/
Sep 28, 2020
I absolutely LOVE Cognito Forms!! They are everything I was looking for: easy to create and implement and affordable!
Sep 27, 2020
I have been using ZOHO Forms for a couple of years and their free version offers more field options and offers a "save and finish later" option which is convenient. Otherwise, I really like Cognito's page set up and layout. I like that your can move the fields to suit your form look and can more effectively use the space on a page so there isn't wasted area of non-use. Again, for the free version, this suits my needs and is very easy to use.
Sep 25, 2020
Great tool, only thing that would improve on edit is a better understanding of sorting..ex: Like I only want to edit to see my states and either app received or complete and in order by date. If this is available then fine. Thanks Otherwise perfect tool.
Sep 22, 2020
Superb
Sep 21, 2020
Cognito forms is more powerful than other form tools I tested. I especially needed the ability to layout financial information in a table and perform calculations. I couldn't find an easy way to do this with other vendors. Additionally, I needed the user to be able to save the form and resume work later and the ability to hyperlink text in the notes/help section.
I'm impressed with the speed in which agents at Cognito have responded to my questions (and I've had a LOT of questions). Every question I asked was responded to within 24 hours and the responses were thoughtful. They were not canned responses from a Tier 1 representative that doesn't really know the answer, but is hoping they'll stumble upon what I need. The first person I talk to is always smart and knows exactly the right response.
Sep 21, 2020
Cognito works great for what it is.
Sep 20, 2020
I give 85% of rating experience with you..
Sep 20, 2020
The best love it
Sep 19, 2020
Thank you for your Cognito Forms application. It facilitates my work.
Sep 19, 2020
It's the best form out of all with maximum functionalities. One thing I'd love to be added would be the ability to make CSS changes to the form itself, and the ability to set link name different from title. Overall, it's been a great experience.
Sep 18, 2020
Cognito Forms meets my needs - in particular handling conditional questions (if/then). This allowed me to streamline my current questionnaire and deliver a quality experience to my client base. The form building sequence is clear and user-friendly, making for a sweet tool for any business owner to have in their box.
Sep 17, 2020
I’ve probably put around 600 hours on this one project and likely could have spent about half that much time had your system had a few features. See below…

CRITICAL NEEDS
- On Number fields, you need to add two select boxes:
□ Display values without format marks
□ Store values without format marks
- On Name field, need to add the following select box
□ Also store Name components individually
- On Text field, need to add the following check box when a Format Validation is used
□ Store number without format marks
- On Address Field, need to add a calculation default so addresses in other address fields can populate a different address field. Calculated default can be at the overall address level, and optionally at the address element level.
- On Address.State, need to add the following flag
□ Store 2 digit State abbreviation instead of full state name.
- On Any field type that allows you to add Values, need to add the following flag:
□ Store Values instead of Choice names.
□ Also need to allow Value to be Alphanumeric.
- Since the above bullet point allows storage of Value instead of Choice name, need to change Values to accept Alphanumeric characters
- For Yes/No fields, need to add the Value field and be able to store that. User would see “Yes” & “No” but system would store “1” & “0”.
- For Date fields:
□ Need to tell the system in what format to display the Date
□ Need to tell the system in what format to store the Date
□ Need this functionality inside each Date field so extra fields (work!) are not required to get the Date in another format.
- For Currency, need to add the following flag:
□ Store value without format marks. (example, $4,528.2274 would be stored as 4528.2274)
- For Calculated fields, need to add the following flag:
□ Store values without format marks.
- For Phone fields, need to add the following flag:
□ Store values without format marks.
- Need to allow for Repeating Sections and Tables to export in the main data set.
- For Content, need to be able to add a horizontal line without it adding an extra line underneath. Maybe allow for HTML so simple <HR> can be used.
- Need to add the ability to embed a DocuSign signature.
- For Choice fields with Checkboxes, need to allow user to enter the delimiter used between values in the Exported file. System uses Comma+Space, but need to let user set delimiter. In my case, I need to have no delimiter.

NICE TO HAVE
- Allow more control on characters that can be used for Field Name.
- Allow for Field Name to be used as collum headers when exporting a Selection
- Selecting and setting column for a view is cumbersome.
Sep 17, 2020
I want to build a network, but how
Sep 17, 2020
hopefully i will still free to use because this is very helpful for my small business..
About Cognito Forms
Cognito Forms enables you to collect and manage data online - without having to know code or hire third-party programmers. Easily make great looking forms for all devices - even complex forms with calculations, multiple pages and conditional fields. Use it for sales forms, IT service requests, HR functions and more. HIPAA-compliant plans available for healthcare providers.
Cognito Forms is a Verified Merchant
Questions? Contact Us
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