4.5 From 1 to 5
517 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • 517 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
Jun 09, 2022
Great Customer Service! They followed up with me quickly and answered any question I had about the product.
Pricing is competitive, but the service is where they excel!
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Response from Cisco-Eagle
Jun 29, 2022
Sandy, thank you! We pride ourselves on customer service, glad you had a great experience!!
May 27, 2022
As ordered and fast delivery. Good product. Fair price.
May 23, 2022
great customer service
May 17, 2022
Cisco Eagle was the only place that had the hinges I had been scouring the internet and stores in-person for. The hinges were also packed and shipped to me very quickly. I fully recommend this business and look forward to purchasing from them again.
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Response from Cisco-Eagle
May 17, 2022
Thank you for the kind words Rio, we appreciate your feedback!
May 16, 2022
Great to work with. Super helpful. We were looking for something very specific and they were able to find it and get me all set up. Thank you!
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Response from Cisco-Eagle
Jun 29, 2022
Thanks for the positive feedback Maddie!
May 09, 2022
The shelves didn't have an assembly-manual and were missing parts. Giving three stars instead of two stars because they shipped the replacement parts quickly. But in the end we still didn't have all the necessary materials (i.e. missing crossbeams for support, but luckily we didn't need all of them for the amount of weight that was being supported).
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Response from Cisco-Eagle
May 17, 2022
Keenan - our apologies but glad your rep was able to get you the replacement parts quickly! If there are any others missing components, do let us know ASAP! Thank you.
May 09, 2022
May 03, 2022
Cisco - Eagle is a great company to work with. The customer service team is very professional and gets the work done.
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Response from Cisco-Eagle
May 17, 2022
Much appreciated Cindy!
May 02, 2022
Great product and made in USA! I would recommend to anyone.
Apr 28, 2022
The customer service I received was above and beyond! Originally my shelving unit arrived missing a basket shelf. They didn't ask me to jump through a bunch of hoops, simply apologized and said they would get it sent out ASAP. Then, to make it even better, when it was discovered that this shelf type was on backorder, I asked if they would consider sending me a flat shelf instead, because it would actually fit my needs better. They agreed and sent it right out, without insisting they could only send it exactly as it was originally ordered. The representative I spoke with was very personable throughout the interchange.
Apr 25, 2022
My order was very delayed due to it being over looked some how on your end. I found this out from the customer serves rep I contacted. She was very helpful in finding out why we had not got our order, and did not make up excuses about what had happened. She made sure it was being taken care of and shipped out ASAP.
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Response from Cisco-Eagle
May 09, 2022
Laresa - our apologies for the delay. Glad everything turned out well in the end, thank you!
Apr 25, 2022
Very helpful in locating some pre existing rack we had installed to match pre existing equipment, very good quality and high weight ratings make using CE a no brainer.
Apr 25, 2022
We had a piece that was broken and the problem was solved and shipped to us correct very impressivly fast
Apr 24, 2022
I dealt with a female name Missy and she was great. She helped me from beginning to end.
Apr 21, 2022
Good customer service and fast delivery
Apr 18, 2022
Professional, Attentive, and knowable.
Apr 14, 2022
Everything was great, however shipping seemed "delayed" in today's world. Uline usually ships same day and my shipment took a few days, I believe. Everyone seems to demand things immediately these days, sorry.
Apr 13, 2022
Very pleased with the service. The communication was always clear and accurate, the product is of quality.
Apr 13, 2022
Nothing Opened Up....???
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Response from Cisco-Eagle
Apr 22, 2022
Robert - Tina Brooks let me know she contacted you and this might be a mistake and that you didn't have any issues. Let me know if we can help you update this review, thanks!
Apr 07, 2022
About Cisco-Eagle
Cisco-Eagle provides solutions for the movement, storage, retrieval, control and protection of materials and products throughout their manufacture, distribution, consumption and disposal. We enable clients to get the right amount of the right material to the right place at the right time in the right sequence at the right position in the right condition for the right cost in a safe manner.
Cisco-Eagle is a Verified Merchant
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