4.5 From 1 to 5
535 Reviews
Overall Ratings
5 Stars
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1 Star
  • 535 Reviews
  • 9 / 10 Recommend
  • 9.09 / 10 TrustScore
Sep 24, 2018
Elizabeth was very helpful and our product arrived in a timely manner. This was the second order that we have placed with Cisco-Eagle.
Sep 24, 2018
Great customer service to make sure the proper item was ordered. Shipped and received early.
Sep 14, 2018
Customer service was helpful in answering questions before purchase and the product arrived quickly after the PO was placed.
Sep 12, 2018
Easy ordering experience.
Sep 12, 2018
It has been three weeks since we ordered, and they still have not shipped the shelving. Also, they do not return calls when they say they will. Very unsatisfactory.
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Response from Cisco-Eagle
Sep 25, 2018
Kevin, I wanted to respond and apologize. When I investigated this order, I found that the 48” shelf beams that are normally in stock were temporarily out of stock. Usually you would have received your shelving in no more than a few days. It took too long to inform you that there would be a shipping delay, and we will strive to do better if you give us a chance to prove it in the future. Thanks for your response, and I hope we can make it right for you.
Sep 07, 2018
I think they are taking advantage of our Blanket P.O. and charging for labor before approval is given.
Cisco-Eagle Logo
Response from Cisco-Eagle
Sep 21, 2018
Hi Michelle, I appreciate your comments, and am happy that we were able to fully address your concerns. Thanks again! - Scott
Aug 31, 2018
Exactly what I wanted and delivered as promised.
Aug 29, 2018
Aug 23, 2018
Always helpful and informative to give us solutions.
Aug 23, 2018
Item was ordered online with not exceptions. Not until I followed up a week and a half later to find out where the item was, they placed the order to have it shipped. Now I have to wait another week and a half before I get the item. I haven't received the item yet so I can not rate on the quality.
Aug 23, 2018
happy to have found the site
Aug 22, 2018
Aug 22, 2018
Five stars
Aug 22, 2018
Everything worked out as agreed. Good product and service.
Aug 21, 2018
Ordered a dock board for our warehouse.

Order took a few days before it was even processed and then their shipping company lost the item. Not sure how you lose a 4'X4' dock board that weighs 250 pounds.

Overall, product is great and is as described. The ordering process was not great though. I won't likely return as a customer.
Aug 21, 2018
Aug 21, 2018
I went online and ordered some steel shelving from Cisco, but a couple of days later I received an email saying after reviewing my order, they wanted to confirm that I wanted add-on shelving and not a free standing unit. I wanted a free standing unit, and was so glad that someone at Cisco-Eage caught my error before the product was shipped. The mistake was totally mine, and I really appreciated being helped. When the shelving unit did arrive (and thanks to their QA department, it was exactly what I wanted) it was very heavy-duty, high quality shelving. I highly recommend this company.
Aug 21, 2018
Great service
Aug 21, 2018
great service, fast shipping
Aug 21, 2018
Poor quality craftsmanship, not as ordered. No instructions came with product. Boxed poorly for shipping. Very disappointed.
About Cisco-Eagle
Cisco-Eagle provides solutions for the movement, storage, retrieval, control and protection of materials and products throughout their manufacture, distribution, consumption and disposal. We enable clients to get the right amount of the right material to the right place at the right time in the right sequence at the right position in the right condition for the right cost in a safe manner.
Cisco-Eagle is a Verified Merchant
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