613
Reviews
Reviews
613
Recommend
9 / 10
TrustScore
9.09 / 10
Kenneth Moehling
Verified Buyer
Very professional, they asked all the correct questions and then doubled back to confirm. I knew exactly what product, size, configuration and date it would arrive. Was also given the option to pick up product at local firm to save on delivery to hime
Response from Cisco-Eagle
Apr 24, 2019
Thank you so much for your input. We're happy that we could help!
Juli Hamlet
Verified Buyer
Genie Grip (fork covers) took a very long time to arrive, and then they were used for not even 2 hours before they came off the forks. The quality was not very good either.
Response from Cisco-Eagle
Apr 12, 2019
Hi Juli, and apologies for the issue. These caps come in only one size (which fits 4" and 5" tines). If it does not fit your forks, we will arrange to take them as a return and refund your purchase. Our service department will be in touch. However, we can also try to work with you on installing these, as they should work on any normal tine. You should have a response this morning. Thanks so much, and again, apologies for any inconvenience.
Norma Johnson
Verified Buyer
Working with this company has been a very positive experience and one of the few that are a pleasure working with.
Rosemary Trimmer
Verified Buyer
We are happy with the security gates we purchased. The only problem we have is, at times the rollers turn and we have to turn them to the correct position to open or close them.
Response from Cisco-Eagle
Apr 24, 2019
Rosemary, thank you! We will contact you about the rollers.
jinna martin
Verified Buyer
Great Experience - very helpful!!
Dave Strickland
Verified Buyer
Placed another inquiry for a specific o-ring. Never heard back.
Response from Cisco-Eagle
Apr 12, 2019
Hi Dave, I apologize for this, and will have someone contact you as soon as possible to rectify it. Thanks so much!
Rickey Richard
Verified Buyer
I had search online with other companies for my storage shelves needs and did not have the size meet my expectations on existing storage shelves. I came across Cisco-Eagle and they assisted me on size shelve for my storage building needs. Thank You
Response from Cisco-Eagle
Apr 16, 2019
Very glad that we could assist!
Peter Martin
Verified Buyer
Product was of high quality and it arrived on time. Very happy!
Robert Butler
Verified Buyer
Customer service was great, and the product was more than I expected.
Gary Kaserman
Verified Buyer
Very Helpful staff with ordering and being honest about the delivery date. The is the third time we have ordered from them and once again the gates arrived with all the hardware needed and went in without issues.
MICHAEL CAIN
Verified Buyer
delivered as promised
Daniel Grala
Verified Buyer
It was a great experience. Knowledgeable staff, easy ordering, and quick delivery.
Neal Corwell
Verified Buyer
My Shelves (a total of four 9-foot high units) arrived in a timely fashion, all parts of high quality and in correct quantity, easy to assemble, and rock-solid. I’m so glad I made this purchase, and I highly recommend to anyone.
Henry Evbodaghe
Verified Buyer
Great service
Response from Cisco-Eagle
Apr 12, 2019
Thank you, Henry!
Clif Novak
Verified Buyer
So far I have not been impressed at all. I was first told there was a delay from the manufacturer then I've been told three different occasions that our product was supposed to ship that day only to be told that there was a mix-up with the shipping company.. Today was the most recent day this occurred. The items still have not shipped to my knowledge. Not happy
Response from Cisco-Eagle
Apr 12, 2019
Hi Clif, and thank you for your feedback. I have checked with customer service and they related that the plant had shipped incorrectly, but has new shipped again. We are trying to obtain the tracking number, and will get that to you as soon as possible. I'll contact you directly and make sure that we get this handled. Apologies for the confusion. You'll hear from us today.
Charles Nudo
Verified Buyer
Excellent. Smooth txn
John Fagan
Verified Buyer
Always happy with the service, selection and delivery
Josh Keeney
Verified Buyer
Need improvements to customer service. The rep who contacted me did not seem to know what he was doing.
Response from Cisco-Eagle
Apr 12, 2019
Hi Josh, I apologize for that, and promise to make sure we do better. I wanted to get some details so I'll email you directly. Thank you for this - we always appreciate honest feedback.
Ford Austin
Verified Buyer
Great.
Ryan Rice
Verified Buyer
Got my Order in, Customer service helped me a lot and ordering was seamless.
About Cisco-Eagle
Cisco-Eagle provides solutions for the movement, storage, retrieval, control and protection of materials and products throughout their manufacture, distribution, consumption and disposal. We enable clients to get the right amount of the right material to the right place at the right time in the right sequence at the right position in the right condition for the right cost in a safe manner.
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24hours@cisco-eagle.com
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