From 1
to 5
1352
Reviews
Reviews
1352
Recommend
10 / 10
TrustScore
9.7 / 10
Kimberly F
Verified Buyer
Shopping experience was fine - but I may have purchased 2 of the same thing because no one ever responded to my e-mail to confirm I had already placed a pre-order....
Response from Cathe dot Com
Nov 25, 2018
Hi Kimberly, we always respond to every customer service request. Our ticketing system keeps track of every customer service request and when our staff answers a request so that we can make sure all customers are responded to in a timely manner. The ticketing system also sends an automatic email with a ticket number so that you know you reached us. In your case, your ticket number is TICKET #2168545 and Nancy responded to you about 10 mins after you contacted us: (11/14/2018 12:51PM] by Nancy Pollock). I would suggest checking your email again and perhaps your junk, clutter or spam folders for Nancy's email to you. If you can't find it then please contact us again and Nancy can resend her response to you.
Shelley E
Verified Buyer
I have not received yet though
Cheryl S
Verified Buyer
Very easy to make a purchase. The website is easy and straightforward.
Gina L
Verified Buyer
I love the variety of workouts, and that those from years ago are still available. It is sometimes difficult though to find one without using a search, and that is especially true of equipment such as the bands.
Jeannine W
Verified Buyer
I have purchased several DVD’s and 6 month On Demand. Always good experience and website easy to use.
Mary L
Verified Buyer
Quick easy way to shop.
Amy D
Verified Buyer
I couldn't find the sign in button to use my account to order, but when i entered my email, it said I already had an account and prompted me to sign in. Other than that easy breezy - can't wait for my new dvds!!
Debbie K
Verified Buyer
It was a pre order so I have not rec'd product
Therese V
Verified Buyer
Excellent as always!
Kristine
Verified Buyer
I didn't receive my order because I didn't realize it was an advance order of a DVD. I sent an inquiry to customer service and received an immediate reply.
Susan C
Verified Buyer
I never remember my password and have to have one sent each time by email, which I rarely use. The link didn't work, so I put it off. Therefore, I took the time on the last day of the presale, when I should have ordered on one of the first days the product came out.
Susan G
Verified Buyer
I just per-orederedthenewseries.There’sreallynothingtoreview,right?
Jenna W
Verified Buyer
I love Cathe videos and I love that I can pre-order at a discounted price. The shopping process is very easy.
Jennifer D
Verified Buyer
Really easy. I love Cathe!
Midge C
Verified Buyer
Cathe's workouts are enjoyable yet challenging. She listens to her fans and strives to accommodate them. I always look forward to her new releases.
Elizabeth B
Verified Buyer
Excellent as always !
Janelle Lashley
Verified Buyer
I’m still waiting for the item I ordered. There’s no number to call. I’m still waiting to receive my product. It’s been 3 weeks.
Thank you for response.
Thank you for response.
Response from Cathe dot Com
Nov 11, 2018
Hi Janelle, the reason you haven't received your order is that you "Pre-Ordered" the LITE series which is not scheduled to ship until late Fall or early Winter. Pre-Sale information is listed on our main LITE order page, including the estimated ship date, at https://shop.cathe.com/LITE-s/180.htm. Though we don't have phone support you can always contact us at support@shopcathe.com and we will promptly get back to you. We also post regular updates about the LITE series in our Newsletter, Facebook Page and Discussion Forums
Wendy N
Verified Buyer
Can't really give a review since I haven't received the product yet due to being a pre-order.
Robin L
Verified Buyer
DVD received as ordered.
frances c
Verified Buyer
Easy purchase
About Cathe dot Com
Our mission is to provide customers a health club quality workout in the privacy of their own homes, never forgetting Cathe’s three guiding principles: Professionalism, Passion, and Quality. We retain a tight control on our brand following our Golden Rule: if you want a job done right – do it yourself! From video production and web design to shipping we do almost everything in-house.
Since our company was founded in 1988 our goal has always been to bring you the same quality and intensity health club workout our gym members enjoy into the privacy of your own home. We have done this through the years with VHS tapes, DVDs and digital downloads. Now, we also bring you the newest way to work out with Cathe: — Cathe Live and Cathe OnDemand.
With Cathe Live you get to see and experience Cathe in the same way our gym members do—unrehearsed, unscripted and little to no editing, with up to four new workouts every month. Now you too can work out with Cathe almost every week at her gym no matter where you live! All workouts are not only broadcast live, but also recorded so that you may view and work out to them whenever you like, 24/7.
You can watch Cathe OnDemand videos on your computer or almost any mobile device and stream it to your big TV. And best of all, when you subscribe to Cathe OnDemand not only do you get unlimited access to all 300+ workouts (the same workouts you get on our DVDs), you also get access to 2400+ Premixes, the Workout Blender, 210+ Cathe Live workouts, bonus videos, and you receive unlimited access to any new video production we make, including our newest releases for no additional charge.
Stream your workouts from your laptop, tablet, or mobile device to your TV. Now you can take your Cathe OnDemand and Cathe Live workouts with you wherever you go.
Visit Website
Cathe dot Com is a Verified Merchant
Questions? Contact Us
support@shopcathe.com
Monday - Friday: 9am -5pm est
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