294
Reviews
Reviews
294
Recommend
10 / 10
TrustScore
10 / 10
Emma Rothwell
Verified Buyer
Great. Dennis returned my message despite being on holiday. Arrived the following week as agreed and on time. Fixed my problem there and then. Thanks very much. Recommend to others.
Amanda Sayer
Verified Buyer
Absolute first class service. My French doors wouldn't open and I'd been told more than once that they would need to be replaced as the locks couldn't been changed, that was until Mr Nicholson arrived. In no time he had the doors open and sorted the issue (realigning the door!!) Was even cheeky enough to ask him to repair a window handle. All done with no fuss and no hassle. Will happily use again for any window/door lock issues and would recommend to all friends and family.
John Kirk
Verified Buyer
After failing to get a response from several 'so called' 24 hour locksmiths when I could not secure my uPVC back door I came across Castle Lock & Hinge on Google. 1 call later I had an appointment for the following day between 1 & 3 pm. Dennis turned up as promised at 1:20 pm :). After checking out the door (which is very old) Dennis noticed a number of issues and virtually rebuilt the door to realign everything to original spec. Sorted! He also informed me that the door handle springs had weakened and may soon need replacing. Did he have a replacement in the van? Of course he did and better than the original, so I had it replaced there and then. I now have a virtually new back door for less than the quoted cost of a 24 call out guy who didn't turn up. Dennis is a true professional and a really friendly guy who I can thoroughly recommend. John Kirk, Darlington
Kev C
Verified Buyer
Dennis from Castle Lock & Hinge arrived on time.I had a broken hinge on an upstairs window which was difficult to get to.The fixing screws were rusted in and had to be drilled out.this was completed quickly and efficiently.I would recommend this company for similar work.
Kevin Barnard Castle
Kevin Barnard Castle
Jane Hall
Verified Buyer
Great service
Ed Nichols
Verified Buyer
Thorough and professional, friendly service.
Mrs Lee
Verified Buyer
A very professional and friendly service received throughout. Turned up promptly and did a great job and I'm very happy with our replacement double glazing windows and the charges. Would recommend this business to anyone who is looking for these types of work.
Mrs Lee, Barton, North Yorkshire
Mrs Lee, Barton, North Yorkshire
Allan Thomas
Verified Buyer
The service surpassed our expectations!Not only was the work done in a courteous and friendly manner but the level of competence displayed was outstanding!We will not hesitate to employ Castle Locks again
Katharine Parker
Verified Buyer
Very prompt and good service at a reasonable price.
Mr Walker
Verified Buyer
Used company several times. Good jobs done
Customer
Verified Buyer
Conservatory windows. Some condensation. .
Decided to replace all windows of conservatory. Top windows with bevels and colour as originals. All replaced. Looks as new. Colour match is exact. .
Decided to replace all windows of conservatory. Top windows with bevels and colour as originals. All replaced. Looks as new. Colour match is exact. .
Howard Hudson
Verified Buyer
Excellent service I've been having problems with conservatory doors for sometime,its all fixed Now
I wished I found ( Castle Locks & Hinge sooner)
I wished I found ( Castle Locks & Hinge sooner)
Julia Ramezani
Verified Buyer
Very good and efficient service, will definitely use Castle Lock and Hinge again.
Mr C
Verified Buyer
highly recommend
S
Verified Buyer
Very impressed with the professional, friendly and efficient service I received. I would highly recommend.
Customer
Verified Buyer
Repair.
Very efficient. Checked every aspect on completion. Cleaned up after completion.
Very efficient. Checked every aspect on completion. Cleaned up after completion.
Paul Tyldsley
Verified Buyer
.
Response from Castle Lock & Hinge
May 14, 2018
Hi Paul, Thanks for posting your review it's much appreciated
Allan B
Verified Buyer
Workmanship, punctuality, reliability, all excellent. Dennis even cleaned windows he'd installed. A professional job.
Colin W
Verified Buyer
Excellent clean tidy and reasonably priced
Have used them 3 or 4 times and would recommend them to everybody
Have used them 3 or 4 times and would recommend them to everybody
Jill A
Verified Buyer
Excellent,speedy service.Would recommend.
Response from Castle Lock & Hinge
May 02, 2018
thanks very much for the review it is much appreciated
About Castle Lock & Hinge
We are a company serving the South Durham, Weardale and Teesdale areas. We provide a rapid repair service for uPVC and composite doors, together with security upgrades and repairs to uPVC windows. With 90 percent of parts in stock, we can usually complete the job on our first visit, however If we have to order new parts, we usually have them the next day.
We also specialise in the replacement of misted double glazing and we are now upgrading standard sealed units to Warm Edge 'A' Rated Gas filled double glazed units for better insulation.
If you think your uPVC door is looking tired, don't replace it as we can give you a fresh door panel, handles and letterbox from our extensive door panel brochure.
With over 30 years experience in the double glazing industry, you can be assured of a first class job. There is no call out charge and we give a free, no obligation quote.
We are confident that you will be more than happy with our punctuality, honesty and attention to detail.
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Castle Lock & Hinge is a Verified Merchant
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