From 1
to 5
294
Reviews
Reviews
294
Recommend
10 / 10
TrustScore
10 / 10
Graham Pepper
Verified Buyer
We had door handles and locks changed on 3 of our external doors and the service I received from Dennis surpassed all my expectations from quoting to completion.
He was punctual, polite, tidy, efficient and his knowledge and quality of work are second to none.
It was also very refreshing that Dennis would not force anything on you, he would tell you if something needed doing, but also if it didn't.
Due to an error from the supplier, Dennis highlighted this to me, sorted it and then rectified ASAP on a return visit.
As you can probably tell, we are extremely happy with the work that Dennis supplied and will use again without hesitation!
He was punctual, polite, tidy, efficient and his knowledge and quality of work are second to none.
It was also very refreshing that Dennis would not force anything on you, he would tell you if something needed doing, but also if it didn't.
Due to an error from the supplier, Dennis highlighted this to me, sorted it and then rectified ASAP on a return visit.
As you can probably tell, we are extremely happy with the work that Dennis supplied and will use again without hesitation!
Michelle Glazier
Verified Buyer
Great job and good price got two doors replaced
Simon Corbridge
Verified Buyer
Fast and friendly service and decent price
Mr Elsbury
Verified Buyer
Great service thank you.
Thorough, efficient and friendly
5 🌟 service
Thorough, efficient and friendly
5 🌟 service
Jane Hayden - Butler
Verified Buyer
Dennis was polite, helpful and clearly an expert. If we ever need those services again, we will use Castle Lock and Hinge again.
Mr Walshaw
Verified Buyer
Excellent service. Highly recommend
Graeme Pettigrew
Verified Buyer
Very good.
Michelle Backhouse
Verified Buyer
Excellent service, cannot recommend enough to anyone. Reasonable prices and very helpful. Thanks again for your help
Ian Johnson
Verified Buyer
Punctual, reliable,knowledgeable and skilful. Thorough and considerate first class at his job and very pleasant with it. Empathises with customer's sense of urgency and concludes work and account billing etc in a timely and professional manner.
Thank you
Thank you
Mr & Mrs Joy
Verified Buyer
This is the second time we have used Castle Lock for repairs and on both occasions found Dennis to be pleasant, punctual and very efficient.We would not hesitate to use him again or to recommend him to anyone else.
Mr and Mrs Joy.
Mr and Mrs Joy.
Marc Farrer
Verified Buyer
Great work Dennis. We got exactly what we needed. Thanks
Anne Routledge
Verified Buyer
Excellent prompt work
Andrew Meadowcroft
Verified Buyer
Can’t recommend this company highly enough. I was happy with the advice, the work and the price.
Chris Martindale
Verified Buyer
A very fast and efficient repair to an upper wndow in a rental property
I will certainly use this service again if needed. All actions were completed promptly and with a good report from my tenant.
Definitely recommended
I will certainly use this service again if needed. All actions were completed promptly and with a good report from my tenant.
Definitely recommended
Mr Brett
Verified Buyer
Great quick service to my doors
We now have a warm.house again
We now have a warm.house again
Edwina Stansbie
Verified Buyer
Dennis fitted a new door panel and installed a dog flap. The work was carried out to an excellent standard the price was extremely good. Communication and time keeping excellent.I would not hesitate in recommending Castle locks. Many thanks.
Geoff Dean
Verified Buyer
First class job. Very pleased with the results. Recommended without reservation.
Ed Griffiths
Verified Buyer
Brilliant communications, over to view the job quickly and then obtained an obscure part very quickly. The door was fully operational again in no time - we would have no hesitation in recommending. Thanks Dennis!
Margaret Willis
Verified Buyer
Good job done. Very punctual.
Sylvia Green
Verified Buyer
I WAS VERY PLEASED WITH THE WAY MY WORK WAS DONE DENNIS CAME AT THE TIME HE SAID, GOT STRAIGHT ON WITH THE JOBS, IS A VERY PLEASANT PERSON VERY NICE TO TALK TO
BUT NEVER STOPPED WORKING, HE MADE NO MESS & I WAS VERY PLEASED WITH EVERYTHING WHEN IT WAS FINISHED.
I NOW HAVE HIS CONTACT NUMBERS,IF I HAVE ANYTHING ELSE TO BE SEEN TO, HE WOULD BE THE ONLY ONE I WOULD CALL, I WOULD CERTAINLY RECOMMEND HIM TO ANYONE.
BUT NEVER STOPPED WORKING, HE MADE NO MESS & I WAS VERY PLEASED WITH EVERYTHING WHEN IT WAS FINISHED.
I NOW HAVE HIS CONTACT NUMBERS,IF I HAVE ANYTHING ELSE TO BE SEEN TO, HE WOULD BE THE ONLY ONE I WOULD CALL, I WOULD CERTAINLY RECOMMEND HIM TO ANYONE.
About Castle Lock & Hinge
We are a company serving the South Durham, Weardale and Teesdale areas. We provide a rapid repair service for uPVC and composite doors, together with security upgrades and repairs to uPVC windows. With 90 percent of parts in stock, we can usually complete the job on our first visit, however If we have to order new parts, we usually have them the next day.
We also specialise in the replacement of misted double glazing and we are now upgrading standard sealed units to Warm Edge 'A' Rated Gas filled double glazed units for better insulation.
If you think your uPVC door is looking tired, don't replace it as we can give you a fresh door panel, handles and letterbox from our extensive door panel brochure.
With over 30 years experience in the double glazing industry, you can be assured of a first class job. There is no call out charge and we give a free, no obligation quote.
We are confident that you will be more than happy with our punctuality, honesty and attention to detail.
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Castle Lock & Hinge is a Verified Merchant
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